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Windows 7 intall error


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26 replies to this topic

#1 waugaha

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Posted 12 May 2010 - 09:05 PM

Hi i'm having problems reinstalling windows 7. I'm trying to reformat my OS. Anyways when i start the installation from the disk i choose install updates automatically or whatever, and then i go to custom installation i think it said, when i get there it says i don't have any device driver or something. It doesn't show my default OS drive © or (D). It says i need to select the drive or something like that. I can't remember exactly.

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#2 Broni

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Posted 12 May 2010 - 10:33 PM

What is the original reason for reinstalling Windows?
Did the computer come with Windows 7 preinstalled?
Is it still under warranty?
What type of disks do you use for reinstallation?

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#3 waugaha

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Posted 12 May 2010 - 11:12 PM

The reason for reinstalling is because i have a virus and on another forum the person said to reformat my computer. No my computer originally came with windows vista. My computer is no longer under warranty and im not really sure what type of disk it is just a install disk i guess.

#4 Broni

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Posted 12 May 2010 - 11:18 PM

Do you mean, you bought Windows 7 DVD?

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#5 waugaha

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Posted 12 May 2010 - 11:19 PM

yea

#6 Broni

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Posted 12 May 2010 - 11:22 PM

Are you booting form Windows 7 DVD?
Here is a manual how to do it: http://pcsupport.about.com/od/operatingsys...tall-part-1.htm

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#7 waugaha

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Posted 12 May 2010 - 11:24 PM

Yes i am. I know how to do it but when i do it , i select custom installation or whatever. Not upgrade. After i click that it says it cannot find my drives. Neither c drive or d drive. So i cannot proceed with the installation.

#8 Broni

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Posted 12 May 2010 - 11:27 PM

Maybe, there is something wrong with your drive...

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

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#9 waugaha

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Posted 12 May 2010 - 11:30 PM

Thank you for the fast replys and ill try this and get back to you

#10 waugaha

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Posted 12 May 2010 - 11:32 PM

How do i figure out what brand my drive is?

#11 Broni

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Posted 12 May 2010 - 11:33 PM

You'll have to open computer case and take a look.
I assume, your computer is not bootable?

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#12 waugaha

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Posted 12 May 2010 - 11:35 PM

Oh im using a laptop not a desktop.

#13 Broni

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Posted 12 May 2010 - 11:37 PM

In the back of your laptop, you should have hard drive bay. Usually, you can open it by removing one, or two screws.
What laptop brand and model is it?

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#14 waugaha

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Posted 12 May 2010 - 11:40 PM

Dell inspiron 1501

#15 Broni

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Posted 12 May 2010 - 11:44 PM

Here: http://support.dell.com/support/edocs/syst...s.htm#wp1076789

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