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Please help!!


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5 replies to this topic

#1 ianjamo

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Posted 12 May 2010 - 08:03 PM

Hi all,

I have noticed the steady decline of my HP Vista laptop over the past couple of days and have been trying to run a few scans to see if I have a viral problem. I have downloaded a number of programs including mbam, SAS, ATF, spybot. Mbam scanned the computer and found a few issues which have been corrected but still running like a dog. I tried SAS and spybot but they seem to stall and freeze up when I get to a particular file ie: p2psvc.dll

mbam log below:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4094

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

13/05/2010 9:10:06 AM
mbam-log-2010-05-13 (09-10-06).txt

Scan type: Quick scan
Objects scanned: 149262
Time elapsed: 6 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 5
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 40

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{vqr5nfr1-a3b2-jm01-44b1-73glroj06505} (Generic.Bot.H) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Spyware Cease (Rogue.SpywareCease) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\spyware cease_is1 (Rogue.SpywareCease) -> No action taken.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RkHit (Rogue.SpywareCease) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\spywarecease.exe (Rogue.SpywareCease) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\policies (Backdoor.Bot) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\policies (Backdoor.Bot) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hklm (Trojan.Downloader) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hkcu (Trojan.Downloader) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Spyware Cease (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\update (Rogue.SpywareCease) -> No action taken.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spyware Cease (Rogue.SpywareCease) -> No action taken.

Files Infected:
C:\Windows\System32\drivers\RKHit.sys (Rogue.Spywarecease) -> No action taken.
C:\Program Files\Spyware Cease\AutoUpdate.exe (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\bcfile.lst (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\bmgac (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\dxddd (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\fp.fpl (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\hrdb.hrl (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\idamx (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\iflee (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\LSR.lsr (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\md5.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\mtools.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\networkdll.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\opfile.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\QAreaDLL.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\RkHitApi.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\sctdll.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\spkdll.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\SpywareCease.chm (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\SpywareCease.exe (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\SpywareCease.url (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\twcfile.lst (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\udefend.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\unins000.dat (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\unins000.exe (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\ussafe.dll (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\vf (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\wcfile.lst (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\xxcum (Rogue.SpywareCease) -> No action taken.
C:\Program Files\Spyware Cease\zlib1.dll (Rogue.SpywareCease) -> No action taken.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spyware Cease\Spyware Cease on the Web.lnk (Rogue.SpywareCease) -> No action taken.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spyware Cease\Spyware Cease.lnk (Rogue.SpywareCease) -> No action taken.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spyware Cease\Uninstall Spyware Cease.lnk (Rogue.SpywareCease) -> No action taken.
C:\Users\Ian Jamieson\AppData\Local\Temp\xxxyyyzzz.dat (Malware.Trace) -> No action taken.
C:\Users\Ian Jamieson\AppData\Local\Temp\IELOGIN.abc (Malware.Trace) -> No action taken.
C:\Users\Ian Jamieson\AppData\Local\Temp\MSN.abc (Malware.Trace) -> No action taken.
C:\Users\Ian Jamieson\AppData\Roaming\logs.dat (Bifrose.Trace) -> No action taken.
C:\Users\Ian Jamieson\AppData\Local\Temp\UuU.uUu (Malware.Trace) -> No action taken.
C:\Users\Ian Jamieson\AppData\Local\Temp\XxX.xXx (Malware.Trace) -> No action taken.
C:\Users\Ian Jamieson\Desktop\Spyware Cease.lnk (Rogue.SpywareCease) -> No action taken.

After repair looks like this:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4094

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

13/05/2010 9:30:31 AM
mbam-log-2010-05-13 (09-30-31).txt

Scan type: Quick scan
Objects scanned: 149160
Time elapsed: 12 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


If anyone can help it would be greatly appreciated.

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 12 May 2010 - 10:01 PM

That file is an important MSFT file. Possibly it is infected. It provides peer to peer services. It is also used in peer-to-peer (P2P) telephony such as VoIP (Voice Over Internet protocol) and programs like file sharing. Though many of the latter can be quite dangerous.

Let's try an online scan and see if we can clear it.

ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
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#3 ianjamo

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Posted 13 May 2010 - 06:20 AM

OK thanks for taking the time to reply. I have tried a couple of times to run ESET online, the first time it froze and crashed the computer during the software update. I restarted in safe mode with networking and the second time it completed the update and started scanning. After about 2 and a half hours it came to the p2psvc.dll file and froze again. Prior to that it said that it had found one infection, but obviously I couldn't tell what it was, I think it said that it was a trojan of some sort, I had to hold the power button down to reset. Where do I go from here if I can't even complete any sort of scan?

#4 boopme

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Posted 13 May 2010 - 09:28 AM

Let's get a DDS and GMER log and move over to the Malware Removal forum.
We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 ianjamo

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Posted 13 May 2010 - 05:22 PM

I've followed the steps outlined above, when I run the DDS script it starts but then stops within a couple of seconds and doesn't create any log files!!

#6 Orange Blossom

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Posted 13 May 2010 - 11:17 PM

Hello,

I see you've created a new topic with the GMER log. That's fine. Now for the hard part: waiting.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/316703/infected-with-something-bad/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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