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WinUpdate won't run/Firewall won't enable


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7 replies to this topic

#1 HapHazzard

HapHazzard

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  • Local time:12:23 AM

Posted 12 May 2010 - 05:18 PM

My bosses computer is having serious problems.

Windows update won't run, "Internet Explorer cannot display the webpage".
The Firewall shut off and won't re-enable.
MalwareBytes scans clean but keeps catching a call to the net.
McAfee Enterprise scans clean.

Ran DDS, logs attached, he had me obscure his ID and our network from the file.
Was running GMER, then MalwareBytes died, then GMER died, then something else died too fast for me to see what, then BlueScreen.
It's in there right now running a full MalwareBytes in safe mode.

Help me before my boss throws this thing out the window.





DDS (Ver_10-03-17.01) - NTFSx86
Run by bhb at 16:23:20.19 on Wed 05/12/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1214 [GMT -5:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\PDF Complete\pdfsty.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DisplayFusion\DisplayFusion.exe
C:\lotus\org6\organize\EASYCLIP6.EXE
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Ipswitch\WS_FTP 12\WsftpCOMHelper.exe
C:\Documents and Settings\BHb.ourNET\Desktop\Defogger.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\AcrobatInfo.exe
C:\Documents and Settings\BHb.ourNET\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = ftp://BHb@othernet.org/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: IEHlprObj Class: {ce7c3cf0-4b15-11d1-abed-709549c10000} - c:\lotus\org6\organize\iehelper.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DisplayFusion] "c:\program files\displayfusion\DisplayFusion.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [PDF Complete] "c:\program files\pdf complete\pdfsty.exe"
mRun: [Recguard] c:\windows\sminst\Recguard.exe
mRun: [Reminder] c:\windows\creator\Remind_XP.exe
mRun: [Scheduler] c:\windows\sminst\Scheduler.exe
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\lotuso~1.lnk - c:\lotus\org6\organize\EASYCLIP6.EXE
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0\bin\npjpi150.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {B4E30F61-16D9-11D3-85D1-005004229569} - {85E0B172-04FA-11D1-B7DA-00A0C90348D6} - c:\lotus\org6\organize\bandobjs.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
DPF: {16F67783-7E72-4C39-99C4-4780A8335484} - hxxp://www.syncmyride.com/Own/Modules/UploadDownload/applets/sync.cab
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/59.15/uploader2.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.3.cab
DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1273696534399
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1263474791562
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1273689553283
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {38F701C2-E2B9-4D87-831B-7CCEE548ABD4} = 192.168.100.2,4.2.2.1
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R0 hotcore3;hotcore3;c:\windows\system32\drivers\hotcore3.sys [2010-1-14 40368]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-1-14 342128]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-1-14 304464]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\mcafee\virusscan enterprise\EngineServer.exe [2009-4-29 21256]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-1-16 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2009-4-29 144888]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2009-4-29 62800]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-1-14 70216]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2010-1-14 540184]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-1-14 20952]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-1-14 91640]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-1-14 43288]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-1-14 65224]

=============== Created Last 30 ================

2010-05-12 21:21:59 0 ----a-w- c:\documents and settings\bhb.ournet\defogger_reenable
2010-05-12 19:23:14 81920 ------w- c:\windows\system32\ieencode.dll
2010-05-12 19:22:32 19569 ----a-w- c:\windows\000001_.tmp
2010-05-12 18:24:56 4224 ----a-w- c:\windows\system32\dllcache\beep.sys
2010-05-12 18:10:59 116224 ----a-w- c:\windows\system32\dllcache\xrxwiadr.dll
2010-05-12 18:10:55 23040 ----a-w- c:\windows\system32\dllcache\xrxwbtmp.dll
2010-05-12 18:10:55 18944 ----a-w- c:\windows\system32\dllcache\xrxscnui.dll
2010-05-12 18:10:51 27648 ----a-w- c:\windows\system32\dllcache\xrxftplt.exe
2010-05-12 18:10:47 4608 ----a-w- c:\windows\system32\dllcache\xrxflnch.exe
2010-05-12 18:10:31 99865 ----a-w- c:\windows\system32\dllcache\xlog.exe
2010-05-12 18:10:31 28288 ----a-w- c:\windows\system32\dllcache\xjis.nls
2010-05-12 18:10:27 16970 ----a-w- c:\windows\system32\dllcache\xem336n5.sys
2010-05-12 18:10:24 19200 ----a-w- c:\windows\system32\dllcache\wstcodec.sys
2010-05-12 18:10:23 8192 ----a-w- c:\windows\system32\dllcache\wshirda.dll
2010-05-12 18:10:10 154624 ----a-w- c:\windows\system32\dllcache\wlluc48.sys
2010-05-12 18:10:06 34890 ----a-w- c:\windows\system32\dllcache\wlandrv2.sys
2010-05-12 18:08:59 687999 ----a-w- c:\windows\system32\dllcache\usrwdxjs.sys
2010-05-12 18:07:59 47616 ----a-w- c:\windows\system32\dllcache\umaxcam.dll
2010-05-12 18:06:59 241664 ----a-w- c:\windows\system32\dllcache\tosdvd02.sys
2010-05-12 18:05:57 53760 ----a-w- c:\windows\system32\dllcache\sw_wheel.dll
2010-05-12 18:04:59 7552 ----a-w- c:\windows\system32\dllcache\sonyait.sys
2010-05-12 18:03:58 238592 ----a-w- c:\windows\system32\dllcache\sisgrv.dll
2010-05-12 18:02:58 6912 ----a-w- c:\windows\system32\dllcache\seaddsmc.sys
2010-05-12 18:01:58 65664 ----a-w- c:\windows\system32\dllcache\s3legacy.sys
2010-05-12 18:00:57 49024 ----a-w- c:\windows\system32\dllcache\ql1280.sys
2010-05-12 17:59:59 173696 ----a-w- c:\windows\system32\dllcache\philcam2.sys
2010-05-12 17:58:58 116736 ----a-w- c:\windows\system32\dllcache\ovcodec2.dll
2010-05-12 17:57:59 53248 ----a-w- c:\windows\system32\dllcache\nextlink.dll
2010-05-12 17:56:56 5504 ----a-w- c:\windows\system32\dllcache\mstee.sys
2010-05-12 17:55:59 8320 ----a-w- c:\windows\system32\dllcache\memcard.sys
2010-05-12 17:54:59 37376 ----a-w- c:\windows\system32\dllcache\kousd.dll
2010-05-12 17:53:59 59904 ----a-w- c:\windows\system32\dllcache\imkrinst.exe
2010-05-12 17:52:58 50751 ----a-w- c:\windows\system32\dllcache\hsf_tone.sys
2010-05-12 17:51:59 89088 ----a-w- c:\windows\system32\dllcache\hpgt33.dll
2010-05-12 17:50:59 27165 ----a-w- c:\windows\system32\dllcache\fetnd5.sys
2010-05-12 17:49:56 19996 ----a-w- c:\windows\system32\dllcache\em556n4.sys
2010-05-12 17:48:58 110621 ----a-w- c:\windows\system32\dllcache\digirlpt.dll
2010-05-12 17:47:59 60970 ----a-w- c:\windows\system32\dllcache\cpqtrnd5.sys
2010-05-12 17:46:59 66082 ----a-w- c:\windows\system32\dllcache\c_20106.nls
2010-05-12 17:45:59 104832 ----a-w- c:\windows\system32\dllcache\atiraged.dll
2010-05-12 17:44:57 66048 ----a-w- c:\windows\system32\dllcache\s3legacy.dll
2010-05-12 17:44:49 7680 ----a-w- c:\windows\system32\dllcache\inetmgr.exe
2010-05-12 17:44:49 19968 ----a-w- c:\windows\system32\dllcache\inetsloc.dll
2010-05-12 17:44:49 169984 ----a-w- c:\windows\system32\dllcache\iisui.dll
2010-05-12 17:44:48 5632 ----a-w- c:\windows\system32\dllcache\iisrstap.dll
2010-05-12 17:44:48 14336 ----a-w- c:\windows\system32\dllcache\iisreset.exe
2010-05-12 17:44:47 6144 ----a-w- c:\windows\system32\dllcache\ftpsapi2.dll
2010-05-12 17:44:41 94720 ----a-w- c:\windows\system32\dllcache\certmap.ocx
2010-05-11 21:52:50 0 d-----w- c:\docume~1\bhb~1.abo\applic~1\ATManager
2010-05-11 21:52:29 0 d-----w- c:\docume~1\bhb~1.abo\applic~1\0CB54E24DA6E15049852D5932C3B0736
2010-04-27 14:11:23 0 d-----w- c:\docume~1\bhb~1.abo\applic~1\GARMIN
2010-04-27 14:02:27 8320 ----a-w- c:\windows\system32\drivers\grmnusb.sys
2010-04-27 14:02:27 18432 ----a-w- c:\windows\system32\drivers\grmngen.sys
2010-04-27 14:02:26 0 d-----w- c:\program files\Garmin
2010-04-22 19:27:17 0 d-----w- c:\program files\YouTube Downloader
2010-04-20 14:53:16 7680 --sha-w- c:\windows\Thumbs.db

==================== Find3M ====================

2010-04-29 20:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 20:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-26 14:07:24 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_motmodem_01005.Wdf
2010-03-26 14:07:22 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\dllcache\vbscript.dll
2010-02-25 16:54:36 11070976 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-02-24 13:11:07 455680 ----a-w- c:\windows\system32\dllcache\mrxsmb.sys
2010-02-24 09:54:25 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-02-17 14:10:28 2189952 ----a-w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-02-16 14:08:49 2146304 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 14:08:49 2146304 ----a-w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-02-16 13:25:04 2066816 ----a-w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-02-16 13:25:04 2024448 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-16 13:25:04 2024448 ----a-w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\dllcache\6to4svc.dll
2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\6to4svc.dll

============= FINISH: 16:24:47.36 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Location:Munich,Germany
  • Local time:06:23 AM

Posted 13 May 2010 - 11:03 AM

Hello, HapHazzard
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.





Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 HapHazzard

HapHazzard
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  • Local time:12:23 AM

Posted 13 May 2010 - 04:18 PM

Thx Tom,
Here's where we are.

The MalwareBytes in safe mode last night scanned clean.
When Windows is running, MalwareBytes still occasionally detects something trying to hit the net to "phone home".


Downloaded ComboFix, renamed to blah.exe
Turned off 'OnAccess scan' in McAfee.

Ran blah.exe (ComboFix.exe).
It wanted to update itself, so we let it.
It wanted to install Windows Recovery Console, so we let it.

Got the blue Autoscan window.
Got to "However, scan times for badly infected machines may easily double".
30 seconds, the machine rebooted (no blue screen of death).

Logged back in.
Turned off McAfee.
Ran blah.exe
Got the blue Autoscan window.
Got to "However, scan times for badly infected machines may easily double".
30 seconds, the machine rebooted (no blue screen of death).

Redownloaded ComboFix, renamed to blah2.exe
Logged back in.
Turned off McAfee.
Ran blah2.exe
It wanted to update, DID NOT let it.
Got the blue Autoscan window.
Got to "However, scan times for badly infected machines may easily double".
30 seconds, the machine rebooted (no blue screen of death).

Any ideas?


(Boss it teetering on copying all his files to a USB drive and installing Win7. )

Edited by HapHazzard, 14 May 2010 - 09:35 AM.


#4 schrauber

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Posted 16 May 2010 - 04:27 PM

Hi,

  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemdrive%\*.sys /90 /md5
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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#5 HapHazzard

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Posted 18 May 2010 - 06:47 AM

Loaded OTL with custom scan.
It got as far as (I believe) scanning cdautorun and hung up hard.
Will try to scan again this afternoon.



#6 schrauber

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Posted 19 May 2010 - 03:39 AM

Ok smile.gif
regards,
schrauber

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#7 HapHazzard

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Posted 19 May 2010 - 09:16 AM

Situation MOOT.

He got fed up and installed Windows 7 and is now installing his applications.

Thanks for the help though.


#8 schrauber

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Posted 21 May 2010 - 09:32 AM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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