I followed the "Preparation Guide For Use Before Using Malware Removal Tools and Asking for Help" instructions up to the point where Gmer is open, and I am asked to uncheck several boxes before the scan. The problem is that most of the boxes are already unchecked and greyed out so that I cannot check them. Therefore, the Gmer scan does not include System, Sections, Devices, Modules, Processes, Threads, and Libraries.
I ran the scan anyways, and Gmer isolated no files after scanning Services, Registry, and Files in C:\ drive.
Therefore, I would like to know whether it is necessary that the Gmer scan include the missing categories, and if so, how I can make sure they are included in the next scan that Gmer runs?
Thank you very much!
Esther
Edited by Orange Blossom, 12 May 2010 - 06:10 PM.
Move to AII as no logs posted. ~ OB
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