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can't remove trojanspy.zbot


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15 replies to this topic

#1 123oliver

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Posted 11 May 2010 - 01:14 PM

Hi

I have a virus that keeps returning. Adaware has detected it three times now. It removes it but a couple of days later it is back!

It is picking up

win32.trojanspy.zbot (2 of them)

win32.trojanspy.zbot/a

Please help!!

I also have

Avast - malwarebytes & superantispyware.

Thanks

OLiver.

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 11 May 2010 - 11:06 PM

Hello. Please do these....

RKill....
Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot your computer after running rkill as the malware programs will start again.


TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Now run SAS:
Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Lastly...Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.



Please ask any needed questions,post logs and Let us know how the PC is running now
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 123oliver

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Posted 12 May 2010 - 05:40 AM

Hi - Thanks for your help with this - log attached as requested. I am now going to run Malwarebytes and will post the log shortly - thanks again - Oliver.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/12/2010 at 11:18 AM

Application Version : 4.37.1000

Core Rules Database Version : 4922
Trace Rules Database Version: 2734

Scan type : Complete Scan
Total Scan Time : 01:36:52

Memory items scanned : 853
Memory threats detected : 0
Registry items scanned : 7361
Registry threats detected : 0
File items scanned : 156594
File threats detected : 19

Trojan.Agent/Gen
C:\Windows\system32\lowsec\local.ds
C:\Windows\system32\lowsec\user.ds
C:\Windows\system32\lowsec\user.ds.lll
C:\Windows\system32\lowsec

Adware.Tracking Cookie
C:\Users\Team Stacey\AppData\Roaming\Microsoft\Windows\Cookies\Low\team_stacey@ad.yieldmanager[2].txt
C:\Users\Team Stacey\AppData\Roaming\Microsoft\Windows\Cookies\Low\team_stacey@adbrite[1].txt
C:\Users\Team Stacey\AppData\Roaming\Microsoft\Windows\Cookies\Low\team_stacey@ads.bleepingcomputer[2].txt
C:\Users\Team Stacey\AppData\Roaming\Microsoft\Windows\Cookies\Low\team_stacey@collective-media[1].txt
C:\Users\Team Stacey\AppData\Roaming\Microsoft\Windows\Cookies\Low\team_stacey@media6degrees[1].txt
C:\Users\Team Stacey\AppData\Roaming\Microsoft\Windows\Cookies\Low\team_stacey@revsci[1].txt
C:\Users\Team Stacey\AppData\Roaming\Microsoft\Windows\Cookies\Low\team_stacey@server.iad.liveperson[1].txt
C:\Users\Team Stacey\AppData\Roaming\Microsoft\Windows\Cookies\Low\team_stacey@server.iad.liveperson[3].txt
C:\Users\Team Stacey\AppData\Roaming\Microsoft\Windows\Cookies\Low\team_stacey@tribalfusion[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.wsod[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@interclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@microsoftwindows.112.2o7[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@msnportal.112.2o7[1].txt

Trojan.Dropper/ADR-WV
C:\USERS\TEAM STACEY\APPDATA\ROAMING\SDRA64.EXE

#4 123oliver

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Posted 12 May 2010 - 05:52 AM

Next log below - Thanks Oliver.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4092

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

12/05/2010 11:51:18
mbam-log-2010-05-12 (11-51-18).txt

Scan type: Quick scan
Objects scanned: 124571
Time elapsed: 6 minute(s), 1 second(s)


Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\uid (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\Windows\system32\userinit.exe,C:\Windows\system32\sdra64.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 boopme

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Posted 12 May 2010 - 10:45 AM

Good Oliver let's do an online scan and tell me how it's all running after that.

ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 123oliver

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Posted 12 May 2010 - 05:50 PM

Hi

I will run the online scan (it's midnight in the UK).

You asked about performance and a few things aren't right -

- When I click on some web links on a google search I am being redirected to different pages (these include findology and k directory).

- When I opened outlook express it crashed and when I reopened it it said that it had experienced a problem with an ad aware add in and asked if I wanted to disable it. This has never happened before.

As I said I will run the online scan tomorrow unless you tell me otherwise.

Thanks for your help.

Oliver

#7 boopme

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Posted 12 May 2010 - 08:20 PM

Since we are on opposite schedules also run
Please read and follow these instructions .
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 123oliver

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Posted 13 May 2010 - 04:57 AM

Hi - Log file from esets.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=b8f0eb419d9cb344891b8b0c5ab5342d
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-05-13 09:42:29
# local_time=2010-05-13 10:42:29 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=768 16777215 100 0 6304600 6304600 0 0
# compatibility_mode=5892 16776573 100 100 236110 111269423 0 0
# compatibility_mode=8192 67108863 100 0 209 209 0 0
# scanned=163864
# found=2
# cleaned=2
# scan_time=7053
C:\Program Files\Poker\Paddy Power Poker\_SetupPoker[1].exe Win32/PTCasino application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Windows\Temp\bn.exe a variant of Win32/Kryptik.EGB trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

#9 123oliver

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Posted 13 May 2010 - 07:27 AM

Hi - And another one! Thanks for all your help. I will let you know if I notice anything on the performance. Cheers - Oliver.

GooredFix by jpshortstuff (08.01.10.1)
Log created at 13:25 on 13/05/2010 (Team Stacey)
Firefox version [Unable to determine]

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
(none)

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [19:25 13/03/2009]

-=E.O.F=-

#10 boopme

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Posted 13 May 2010 - 09:24 AM

Yes let me know.

Updaye and rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 123oliver

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Posted 14 May 2010 - 01:31 PM

Hi

I will run and post the scan now.

Performance wise - links to web pages are still being hijacked and taking us elsewhere and outlook is a bit funny. It has crashed a few times and has also told us a few times that ' a message has been changed - do we want to save changes?'

Cheers

OLiver

#12 123oliver

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Posted 14 May 2010 - 02:48 PM

Hi,

New log, nothing found but still problems.

Thanks again

Oliver.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4101

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

14/05/2010 20:46:33
mbam-log-2010-05-14 (20-46-33).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 281151
Time elapsed: 1 hour(s), 12 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#13 123oliver

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Posted 14 May 2010 - 04:18 PM

Hi - Also did this scan.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/14/2010 at 10:15 PM

Application Version : 4.37.1000

Core Rules Database Version : 4935
Trace Rules Database Version: 2747

Scan type : Quick Scan
Total Scan Time : 01:08:00

Memory items scanned : 840
Memory threats detected : 0
Registry items scanned : 626
Registry threats detected : 0
File items scanned : 95457
File threats detected : 48

Adware.Tracking Cookie
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[4].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.ctasnet[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.gossipcenter[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.gossipcenter[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.gossipcenter[4].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adserve.podaddies[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adtech[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adtech[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[4].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[5].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[6].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@atlas.entrepreneur[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@bizzclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@bizzclick[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@bs.serving-sys[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@bs.serving-sys[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@bs.serving-sys[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@cdn5.specificclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@cdn5.specificclick[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@click.fastpartner[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@clickpayz10.91469.blueseek[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@eas.apm.emediate[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@eas.apm.emediate[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@entrepreneur.122.2o7[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[5].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@mediatraffic[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@p216t1s859069.kronos.bravenetmedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@questionmarket[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@revsci[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@serving-sys[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@serving-sys[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@serving-sys[4].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@specificclick[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@specificclick[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@videoegg.adbureau[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@www.entrepreneur[2].txt

#14 boopme

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Posted 14 May 2010 - 07:19 PM

Quite possibly a rootkit at fault here now.
We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 123oliver

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Posted 15 May 2010 - 05:59 AM

Hi

I have followed the guide and all went well. Log is posted where requested and called 'rootkit infection?'

Thanks again for your help.

Cheers


Oliver.




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