Posted 11 May 2010 - 02:34 AM
Hello. I am experiencing the following problems:
1) When i click on links returned by Google searches, I am frequently redirected to web pages which are in no way connected to the link I clicked on and are generally some ad for a product or service,
2) Unwanted new tabs are frequently opening spontaneously (i.e., with no input from me) in Firefox 3.5.9 (which I'm using instead of 3.6.x because it's incredibly slow, crash-prone, and uses stunning amounts of memory) and these tabs generally contain an ad for some product or service, and
3) Microsoft Update will not function.
So that you'll know, I'm running Windows XP Pro and have run avast! Free Antivirus (version 5.0.545), Spybot Search & Destroy (version 18.104.22.168), and Malwarebytes' Anti-Malware (version 1.46), all of which I keep up to date, and none of them have discovered any problems. Also, I was infected this past weekend with whatever virus/malware causes all kinds of popups telling you that every program you attempt to run is infected and turns your desktop green, but was able to use your instructions here together with Malwarebytes' Anti-Malware to apparently get rid of it. That said, it may be helpful to know that before this infection, none of the problems enumerated above were occurring.
Naturally, I would appreciate any assistance that anyone with expertise in resolving these issues may be able to offer. Many thanks in advance...