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Google Redirects, Unwanted Tabs Opening in Firefox, MS Update Will Not Work...


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#1 cwb1014

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Posted 11 May 2010 - 02:34 AM

Hello. I am experiencing the following problems:

1) When i click on links returned by Google searches, I am frequently redirected to web pages which are in no way connected to the link I clicked on and are generally some ad for a product or service,

2) Unwanted new tabs are frequently opening spontaneously (i.e., with no input from me) in Firefox 3.5.9 (which I'm using instead of 3.6.x because it's incredibly slow, crash-prone, and uses stunning amounts of memory) and these tabs generally contain an ad for some product or service, and

3) Microsoft Update will not function.

So that you'll know, I'm running Windows XP Pro and have run avast! Free Antivirus (version 5.0.545), Spybot Search & Destroy (version 1.6.2.46), and Malwarebytes' Anti-Malware (version 1.46), all of which I keep up to date, and none of them have discovered any problems. Also, I was infected this past weekend with whatever virus/malware causes all kinds of popups telling you that every program you attempt to run is infected and turns your desktop green, but was able to use your instructions here together with Malwarebytes' Anti-Malware to apparently get rid of it. That said, it may be helpful to know that before this infection, none of the problems enumerated above were occurring.

Naturally, I would appreciate any assistance that anyone with expertise in resolving these issues may be able to offer. Many thanks in advance...

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#2 cwb1014

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Posted 13 May 2010 - 02:08 AM

Is no one going to help me here? This topic has been viewed 29 times and not one person has replied. Am I doing something wrong? If so, please advise. If not, please help.

Thank you.

#3 Orange Blossom

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Posted 16 May 2010 - 07:10 PM

Hello,

View counts include everybody reading a topic: guests, folks looking for a solution etc.

Since MalwareBytes hasn't found anything, I'm thinking that a deeper look with tools not allowed on this forum is necessary.

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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