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Help after getting rid of Security Tool

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#1 gamedude707


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Posted 11 May 2010 - 02:24 AM

Hi, last month my laptop was infected with the Vista Security Tool 2010 virus and I couldn't shut down after getting it, so I shut down the computer by holding the power button. When I tried to restart it a blue screen appeared and it still did the same thing when trying safe mode. I eventually was able to get rid of the virus by using an adapter and running scans on the hard drive using another computer. However, even still the blue screens won't stop appearing. Is this caused by the virus or because I didn't shut down properly?

The BSOD stop error was 0x0000007E (0xC0000005, 0x85E088A1, 0x8B95FB4C, 0x8B95F848)

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#2 quietman7


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Posted 11 May 2010 - 12:49 PM

Crashes (BSOD), unexpected shutdowns, sudden freezing, random restarting, and booting problems during or after running anti-malware scanners can be symptomatic of a variety of things to include problems encountered with certain types of files (.exe, .dll, .sys, .cab, archived, compressed, packed, etc) that are being scanned. Crashes can also be symptomatic of hardware/software issues, overheating caused by a failed processor fan, bad memory (RAM), failing or underpowered power supply, CPU overheating, motherboard, video card, faulty or unsigned device drivers, CMOS battery going bad, BIOS and firmware problems, dirty hardware components, programs hanging or unresponsive in the background, and even malware. Even legitimate programs like CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) can trigger crashes, various stop error messages and system hangs so you may or may not be dealing with multiple issues which are not all malware related. Troubleshooting for these kinds of issues can be arduous and time consuming. There are no shortcuts.

Did the BSOD provide a Stop Error Messages or identify a driver (.sys file) as shown in this example?

This issue might occur if a system thread generates an exception that the error handler does not catch.

How to troubleshoot a Stop 0x0000007E error in Windows XP
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