Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Firefox Stops Responding


  • Please log in to reply
22 replies to this topic

#1 JackieP

JackieP

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:02:03 PM

Posted 11 May 2010 - 12:26 AM

Hi,

I have been having an aggravating problem with Firefox. It stops running after a while. If I try to click on a bookmark or look for something via the search box, nothing happens, it just hangs. Usually on the bottom left of the screen after the page loads it says "Done." When it acts up the word "Stopped" appears instead. I have to end up doing alt+ctrl+delete to restart it.

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,612 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:03 AM

Posted 11 May 2010 - 11:19 AM

Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Same thing?

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 JackieP

JackieP
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:02:03 PM

Posted 11 May 2010 - 03:17 PM

I tried safe mode. It has been over an hour and firefox is still running normally.

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,612 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:03 AM

Posted 11 May 2010 - 03:23 PM

Must be some add-on then.
Restart FF in normal mode. Disable all add-ons, but ONE.
Restart FF and use it for a while.
Works fine?
If so, enable another add-on. Restart FF and so on, until you find the culprit.

Usually, main suspects are toolbars.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 JackieP

JackieP
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:02:03 PM

Posted 11 May 2010 - 03:44 PM

ok will do and report back. thanks for your help!

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,612 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:03 AM

Posted 11 May 2010 - 04:33 PM

I'll be around :thumbsup:

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 JackieP

JackieP
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:02:03 PM

Posted 12 May 2010 - 01:58 AM

Looks the the culprit was an add-on. Thank you!

#8 JackieP

JackieP
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:02:03 PM

Posted 12 May 2010 - 07:43 PM

Ah, I spoke too soon. I'm still having the problem :thumbsup:

#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,612 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:03 AM

Posted 12 May 2010 - 07:48 PM

Are you running FF in "Safe Mode"?

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 JackieP

JackieP
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:02:03 PM

Posted 12 May 2010 - 09:16 PM

I did yesterday and it seems to work in safe mode so I ran it in normal without add ons and then tried with just one (shockwave flash). Have problems with or without add ons :thumbsup:

#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,612 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:03 AM

Posted 12 May 2010 - 09:29 PM

I suggest, you go for clean FF reinstall.
Follow all steps from here: http://kb.mozillazine.org/Uninstalling_Firefox

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 JackieP

JackieP
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:02:03 PM

Posted 12 May 2010 - 10:44 PM

I'll try that. Thank you!

#13 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,612 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:03 AM

Posted 12 May 2010 - 10:46 PM

Let me know :thumbsup:

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#14 JackieP

JackieP
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:02:03 PM

Posted 12 May 2010 - 10:49 PM

ok

#15 JackieP

JackieP
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:02:03 PM

Posted 15 May 2010 - 08:39 PM

should i delete everything, including bookmarks?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users