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Unable to run/access antvirus software/website.


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2 replies to this topic

#1 mie2ble

mie2ble

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Posted 10 May 2010 - 04:08 PM

Hi,

My PC frequently causing 'not responding' to any open application randomly. I have to restart PC again & again.

Moreover, I cant open my antivirus (Bitdefender & Malwarebytes) and cant update. I also cant access to any antivirus website.

I also cant access any forum with 'Security/Virus' help. This include bleepingcomputer.com too. The only step that can make me access these sites is by deleting any contents in;

(RUN) NOTEPAD C:\WINDOWS\system32\drivers\etc\HOSTS

Also, this HOSTS.txt contains weird and suspicious contents.

Please help.

Attach herewith DDS log & other requested docs;
(Note: I can't send Ark.txt. GMER run & close itself when I double-click on it)

DDS (Ver_10-03-17.01) - NTFSx86
Run by User at 4:54:07.71 on Tue 05/11/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.3326.2664 [GMT 8:00]

AV: Bitdefender Antivirus *On-access scanning disabled* (Outdated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: Avira Firewall *disabled* {55185680-1D7E-44D7-3094-596BB89B90C9}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\GigaByte\VGA Utility Manager\G-VGA.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Documents and Settings\User\My Documents\Downloads\dds(3).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mSearch Page =
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mWinlogon: Shell=Explorer.exe "" "c:\windows\apples.exe"
mWinlogon: Userinit=c:\windows\system32\userinit.exe,"","c:\windows\apples.exe",
BHO: IDMIEHlprObj Class: {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: dsWebAllowBHO Class: {2f85d76c-0569-466f-a488-493e6bd0e955} - c:\program files\windows desktop search\dsWebAllow.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {BA463437-C3DE-47da-8280-87596824388A} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - No File
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AdobeBridge]
uRun: [IDMan] c:\program files\internet download manager\IDMan.exe /onboot
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [VGAUtil] c:\program files\gigabyte\vga utility manager\G-VGA.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [IntelAudioStudio] "c:\program files\intel audio studio\IntelAudioStudio.exe" BOOT
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [conime.exe] conime.exe
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uExplorerRun: [appleapp] c:\windows\apples.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download FLV video content with IDM - c:\program files\internet download manager\IEGetVL.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20070501/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - hxxp://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: {8DF8C427-3B45-468A-92EA-24303F428A74} = 202.188.0.133 202.188.1.5
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {LF1MK78K-E71L-SVNW-4382-8KG0YG670W62} - "c:\windows\apples.exe"
IFEO: conime.exe - wmiptsg.exe

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\105ne6vj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1142338&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://google.com.my
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13921&gct=&gc=1&q=
FF - component: c:\documents and settings\user\application data\idm\idmmzcc2\components\idmmzcc.dll
FF - plugin: c:\documents and settings\user\application data\mozilla\firefox\profiles\105ne6vj.default\extensions\iaplayer@instantaction.com\plugins\npiaplayer.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 hwinterface;hwinterface;c:\windows\system32\drivers\hwinterface.sys [2008-3-21 3026]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2006-2-28 14336]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-1-13 54752]
R2 NIHardwareService;NIHardwareService;c:\program files\common files\native instruments\hardware\NIHardwareService.exe [2009-7-17 3576320]
R2 RVIEGVST;VSC VST Engine;c:\program files\roland\virtual sound canvas vst\RVIEg01VST.sys [2009-11-4 188276]
R3 CLEDX;Team H2O CLEDX service;c:\windows\system32\drivers\cledx.sys [2008-5-18 33792]
R3 GPCIDrv;GPCIDrv;c:\windows\GPCIDrv.sys [2009-10-29 5112]
R3 GVTDrv;GVTDrv;c:\windows\system32\drivers\GVTDrv.sys [2007-1-31 19039]
S2 juowj;Driver Server;c:\windows\system32\svchost.exe -k netsvcs [2006-2-28 14336]
S3 automap;Automap MIDI Driver Service;c:\windows\system32\drivers\automap.sys [2009-8-27 7168]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 GarenaPEngine;GarenaPEngine;\??\c:\docume~1\user\locals~1\temp\kyv324.tmp --> c:\docume~1\user\locals~1\temp\KYV324.tmp [?]
S3 MagixASIODrv;MAGIX_ASIO_BoostDriver;\??\h:\program files\magix\samplitude_10\mxasio.sys --> h:\program files\magix\samplitude_10\mxasio.sys [?]

============== File Associations ===============

regfile="regedit.exe" "%1"

=============== Created Last 30 ================


==================== Find3M ====================

2010-05-10 20:06:37 5112 ----a-w- c:\windows\GPCIDrv.sys
2010-05-10 20:06:30 19039 ----a-w- c:\windows\system32\drivers\GVTDrv.sys
2010-03-04 04:13:11 81984 ----a-w- c:\windows\system32\bdod.bin
2010-02-25 04:30:37 117760 --sha-w- C:\autorun.exe
2010-02-25 04:28:00 241159 --sh--r- c:\windows\system32\wmiptsg.exe
2009-05-14 13:02:10 3392872 ----a-w- c:\program files\common files\adlmint_libFNP.dll
2009-05-14 13:02:10 3298152 ----a-w- c:\program files\common files\adlmint.dll
2008-03-23 15:45:33 774144 ----a-w- c:\program files\RngInterstitial.dll
2006-11-01 18:17:54 176128 --sha-r- c:\windows\apples.exe
2007-04-16 15:52:53 171376 --sha-r- c:\windows\system32\urnacsm.dll

============= FINISH: 4:54:44.27 ===============

Attached Files



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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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Posted 12 May 2010 - 03:00 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

    Sillyberry


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Posted 19 May 2010 - 02:26 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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