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infected with antimalware doctor program


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21 replies to this topic

#1 Rosin

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Posted 10 May 2010 - 05:10 AM

my first topic was http://www.bleepingcomputer.com/forums/t/315735/need-help/
where i was told to make new topic here
uploaded to attachments to it, DDS log and gmer log
and as u can see from my first thread i tried one guide founded in this forum, but it still didn't help
Attached File  DDS.txt   19.41KB   4 downloadsAttached File  ark.txt   1.62KB   5 downloads

Edited by Rosin, 10 May 2010 - 05:12 AM.


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#2 m0le

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Posted 11 May 2010 - 06:43 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 Rosin

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Posted 11 May 2010 - 11:56 PM

replieing now
im here and ready to be helped tongue.gif

#4 m0le

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Posted 12 May 2010 - 04:10 PM

Yes, looks almost dead, certainly no sign of the malware. Please run Combofix

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#5 Rosin

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Posted 13 May 2010 - 06:25 AM

i did all you said but it doesnt start scanning
said in blue screen all that it shouldnt take longer than 10 minutes but badly infected computers may take double

and after that comes message something like "T was unexpected at this time" and it doesnt continue anything


the thing is when my pc first got this antimalware doctor program, i deleted it manually, so even if i use search function now, it doesn't find any files for that program, but every time i turn on or restart my computer, antimalware doctor launches
same if i go to control panel to remove it, when i click "remove" it just launches the program again

Edited by Rosin, 13 May 2010 - 06:28 AM.


#6 m0le

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Posted 13 May 2010 - 05:39 PM

We have to go into the system in a different way

In order to resolve your problem we will need to to download a program called OTLPE. This program is quite large, at 292MB, so it will take a while to download. In order to get this program setup properly, please print out these instructions so you can follow them when you are at the computer we will be working on.

First

Please download ISOBurner this will allow you to burn OTLPE ISO to a cd and make it bootable. Just install the program, from there on in it is fairly automatic. Instructions

Second
  • Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 292Mb in size so it may take some time to download.
  • When downloaded double click and this will then open ISOBurner to burn the file to CD
  • Reboot your system using the boot CD you just created.

    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to Use Safelist
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.

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#7 Rosin

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Posted 14 May 2010 - 12:38 AM

Attached File  OTL.Txt   68.82KB   7 downloads


and also once i get it fixed, may i ask what is securest browser for internet
i thought firefox is good but that malware proved it wrong
is there any better

Edited by Rosin, 14 May 2010 - 05:51 AM.


#8 m0le

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Posted 14 May 2010 - 05:02 PM

Firefox is better than IE. The best browsers would be the least used ones such as Opera - purely because the scud that write this stuff won't waste it on 3% of the PC users when IE and FF cover the majority of the browser population in the world.


Not a great deal on the logs but the second line (O4) is a well known pest.

Run OTLPE and paste this into the Custom Scans/Fixes box and click Run Fix

CODE
:OTL
O3 - HKU\Raul_ON_C\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O4 - HKU\Raul_ON_C..\Run: [gotnewupdate005.exe] C:\Documents and Settings\Raul\Application Data\8FD02379938BA9BF817001E8F70D6497\gotnewupdate005.exe (MS)
[2010/05/04 16:28:30 | 000,098,304 | ---- | M] (Funzgames) -- C:\WINDOWS\System32\Vcorp.dll
:Files
C:\Documents and Settings\Raul\Application Data\8FD02379938BA9BF817001E8F70D6497
C:\WINDOWS\System32\Vcorp.dll

:reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\exefile\shell\open\command]
""=""%1" %*"


On reboot, attempt to run Combofix again and let me kn ow how you get on this time.
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#9 Rosin

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Posted 15 May 2010 - 04:47 AM

well i still could not run combofix
but after i had used OTLPE again, and when rebooting pc, antimalware doctor didn't show up again
so i quess i got rid of it

thank you m0le and orange blossom for helping me out in my hour of need tongue.gif


Attached File  05152010_133155.log   1.94KB   3 downloads
this is last log from OTLPE, just incase showing it to you too

Edited by Rosin, 15 May 2010 - 04:49 AM.


#10 m0le

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Posted 15 May 2010 - 08:14 AM

We do have to scan a bit more, Rosin. The fact that Combofix won't run is something we have to check. Plus there are things we have to do to shore up your defences. I hope you haven't gone. whistling.gif

Please run ESET's online scanner

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Leave the top box checked and then check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
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#11 Rosin

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Posted 15 May 2010 - 10:48 AM

no im not gone yet :D

unfortunately you were right

Attached File  ESETscan.txt   536bytes   4 downloads

Edited by Rosin, 15 May 2010 - 10:49 AM.


#12 m0le

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Posted 15 May 2010 - 12:47 PM

The top entry is the executable trojan file. The last two are in OTL's quarantine.

That doesn't explain why Combofix is failing though. huh.gif


Please run MBAM - if this comes up clean I'll decide if we want to go down the route of fixing the Combofix problem or not.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


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#13 Rosin

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Posted 15 May 2010 - 03:24 PM

malware byte founded some things
Attached File  mbam_log_2010_05_15__23_15_01_.txt   1.4KB   6 downloads
main good thing still is that before, even when removed to quarantine, malware still launched when i started computer, but it doesnt anymore

Edited by Rosin, 15 May 2010 - 03:46 PM.


#14 m0le

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Posted 15 May 2010 - 04:23 PM

QUOTE
main good thing still is that before, even when removed to quarantine, malware still launched when i started computer, but it doesnt anymore


That's because this time when MBAM removed the registry keys there was nothing left to regenerate them spam_laser.gif

Please rerun MBAM to verify this. Still deciding what to do with Combofix...
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#15 Rosin

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Posted 16 May 2010 - 02:29 AM

i ran malwarebyte again
and this time no bad ware was found




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