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Redirecting Virus?


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#1 tchung87

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Posted 10 May 2010 - 12:50 AM

Not exactly sure what it's called/is but sometimes when I do searches on google and I click on the link, it will redirect me to some other website, usually some sort of bootleg search site searching whatever I put in google. Also, I get random pop-ups. Well technically I guess it's not a pop-up, but a new tab will open in firefox and it's usually an ad. Actually I get pop-ups too I think. I tried using malewarebytes, cc cleaner, and ad-aware; the first two found nothing and ad-aware found something but I don't remember what it was and I just quarantined it because it was the recommended action. Please help :thumbsup: Thank you.

Edited by Budapest, 10 May 2010 - 12:57 AM.
Moved from AII ~BP


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#2 boopme

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Posted 10 May 2010 - 09:51 AM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Now:Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).
How are things now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 tchung87

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Posted 10 May 2010 - 12:38 PM

Here are the logs. I think it's still the same

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

5/10/2010 10:34:30 AM
mbam-log-2010-05-10 (10-34-30).txt

Scan type: Quick scan
Objects scanned: 123149
Time elapsed: 13 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


*************************************************




GooredFix by jpshortstuff (08.01.10.1)
Log created at 10:36 on 10/05/2010 (Tony Chung)
Firefox version 3.5.9 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [08:06 05/09/2008]
{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [05:00 09/09/2008]
{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} [09:43 10/02/2010]

C:\Documents and Settings\Tony Chung\Application Data\Mozilla\Firefox\Profiles\4x1prbka.default\extensions\
moveplayer@movenetworks.com [19:41 19/03/2009]
twitternotifier@naan.net [00:36 15/02/2010]
{0538E3E3-7E9B-4d49-8831-A227C80A7AD3} [00:36 15/02/2010]
{20a82645-c095-46ed-80e3-08825760534b} [22:10 03/09/2009]
{37E4D8EA-8BDA-4831-8EA1-89053939A250} [22:28 19/01/2010]
{7b13ec3e-999a-4b70-b9cb-2617b8323822} [18:07 29/04/2010]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [10:08 08/08/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [09:42 10/02/2010]

-=E.O.F=-

#4 tchung87

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Posted 10 May 2010 - 01:21 PM

Was I supposed to run this in safe mode?

Also I think the Gooredfix.exe did some stuff to my firefox. For example, I can't access gmail and some graphic icons are missing from some websites. Also google chrome doesn't work. =/

#5 boopme

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Posted 10 May 2010 - 01:55 PM

No run from normal. The malware is knocking things around,not the tool.

Update and rescan.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Now a Safe Mde scan with SAS:

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 tchung87

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Posted 10 May 2010 - 09:18 PM

Here are the logs:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4087

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

5/10/2010 1:08:12 PM
mbam-log-2010-05-10 (13-08-12).txt

Scan type: Quick scan
Objects scanned: 124954
Time elapsed: 12 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


**************************

***************************
****************************

I just did the safe mode scan with superantispyware but the log seems to be missing...I will do the scan later when I come home.

#7 boopme

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Posted 10 May 2010 - 09:34 PM

Sometimes this happens and it comes back after a shut down and reboot. Also it sometimes shows up in the Admin or other user account.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 tchung87

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Posted 12 May 2010 - 02:25 PM

sorry for the delay...the scan was going on for a long time, 9 hrs+.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/12/2010 at 11:53 AM

Application Version : 4.32.1000

Core Rules Database Version : 4915
Trace Rules Database Version: 2727

Scan type : Complete Scan
Total Scan Time : 09:37:00

Memory items scanned : 260
Memory threats detected : 0
Registry items scanned : 5819
Registry threats detected : 0
File items scanned : 26664
File threats detected : 7

Adware.Tracking Cookie
C:\Documents and Settings\Tony Chung\Cookies\tony chung@yieldmanager[1].txt
C:\Documents and Settings\Tony Chung\Cookies\tony chung@advertising[1].txt
C:\Documents and Settings\Tony Chung\Cookies\tony chung@at.atwola[1].txt
C:\Documents and Settings\Tony Chung\Cookies\tony chung@html[1].txt
C:\Documents and Settings\Tony Chung\Cookies\tony chung@doubleclick[1].txt
C:\Documents and Settings\Tony Chung\Cookies\tony chung@atdmt[2].txt
C:\Documents and Settings\Tony Chung\Cookies\tony chung@tacoda[2].txt

#9 boopme

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Posted 12 May 2010 - 02:53 PM

How is it running now???
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 tchung87

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Posted 12 May 2010 - 05:15 PM

I still have it :thumbsup:

#11 boopme

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Posted 12 May 2010 - 07:56 PM

Ok, we'll do an online and rootkit scan.

ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

GMER
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 tchung87

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Posted 13 May 2010 - 06:40 PM

Here's the log for eset:

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=960f9c663e0937449ba73b09ef5c937f
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-05-13 09:07:49
# local_time=2010-05-13 02:07:49 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=76506
# found=7
# cleaned=7
# scan_time=9759
C:\Documents and Settings\Tony Chung\Application Data\Sun\Java\Deployment\cache\6(2).0\52(2)\2c755174-5f95108d Java/TrojanDownloader.Agent.NAM trojan (deleted - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Tony Chung\Application Data\Sun\Java\Deployment\cache\6(2).0\61(2)\757db4fd-63d7b414 a variant of Java/TrojanDownloader.Agent.NAN trojan (deleted - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Tony Chung\Application Data\Sun\Java\Deployment\cache\6.0\44\5473416c-2c9be303 a variant of Java/TrojanDownloader.Agent.NAN trojan (deleted - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Tony Chung\Local Settings\Temp\2C2.tmp a variant of Win32/Olmarik.ZH trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Tony Chung\Local Settings\Temp\YrKa.exe a variant of Win32/Kryptik.EHP trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Tony Chung\Local Settings\Temporary Internet Files\Content.IE5\E8X47ZRA\n002102304801r0409J12000601R2681a560W2621966eXbfddd382Yf436e445Z03009f350[1] a variant of Win32/Kryptik.EHP trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\WINDOWS\Temp\2C3.tmp a variant of Win32/Olmarik.ZH trojan (cleaned by deleting (after the next restart) - quarantined) 00000000000000000000000000000000 C


******************
******************

I was running the GMER and was afk when I heard my laptop reboot. Is it supposed to do that? I can't seem to find any logs and it did say that Windows had some error after it rebooted and it wanted to send the log of the error to Microsoft...

#13 boopme

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Posted 14 May 2010 - 10:23 AM

OK, we are getting cleaner.. We need to di a few things..

Let's see what version of JAVA is on here.
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates' box is checked. Go down the list and tell me what Java applications are installed and their version. (Highlight the program to see this).


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Try a diifferent ARK scan:
Please download Sophos Anti-rootkit & save it to your desktop.
alternate download link
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Be sure to print out and read the Sophos Anti-Rookit User Manual and Release Notes.
  • Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now".
  • Click Yes and allow the driver and its randomly named .tmp file (i.e. F.tmp) to load if asked.
  • If the scan did not start automatically, make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives
  • Click Start scan.
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\\Local Settings\Temp\.
Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 tchung87

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Posted 14 May 2010 - 01:09 PM

Before I do that, should I try running GMER in safe mode? or just skip to the next step?

#15 boopme

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Posted 14 May 2010 - 02:17 PM

OK. yes run Gner,I misunderstood. You may want to temporarily disable yur AV before running that may also help.

Don't forget the Java.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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