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Assurance that a virus has been eliminated


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#1 sparke

sparke

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Posted 10 May 2010 - 12:02 AM

Hello and thanks for reading this post. I had the virus rootkit.win32.tdss.d. I was running Kaspersky but it passed through it like dung through a goose. After reading everything I could find and running Kaspersky TDSS program the virus was still present. I d/l'd combofix and followed every instruction to the tee. I have a text log that shows virus was removed but for some reason Kaspersky still thinks it is in my system. I'm seeking help to find out if I've cleaned this problem or if something is lurking behind the scenes. Thanks in advance. Just let me know when to send the combofix log.

Sparke

Edited by Budapest, 10 May 2010 - 12:59 AM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 Orange Blossom

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Posted 10 May 2010 - 07:55 PM

Hello,

Please read this topic: http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/ concerning the use of ComboFix.

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic.

If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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