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Windows 7 not genuine?


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5 replies to this topic

#1 Rheanun

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Posted 09 May 2010 - 02:14 PM

My brother in law built a new computer for me and i updated my windows 7 and i got a message that tells me This copy of windows is not genuine. Every time i reboot my computer it pops up this message and i just click the X and it closes down. However my desktop goes black and has the annoying message in the bottom right corner... If im doing something every 20 minutes or so a Message appears and tells me again...it closes everything im working on. I am trying to find a solution besides blowing out my computer and reinstalling windows I was wondering if anyone has any ideas on how to remove this message? The only information i can find on this is for Windows XP... and i need solutions for windows 7 Thanks

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#2 keyboardNinja

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Posted 09 May 2010 - 03:14 PM

Okay, since you did not say specifically, I have to ask...

Is your copy of Windows 7 genuine? Do you have a previously unused product key that was only used on this computer?

What kind of install disc did he use? Was it a straight-up "retail copy" or was it an OEM disk?

There was a recent update by Microsoft (KB971033) that checks to see if your Windows is valid. This has resulted in many genuine copies of Windows 7 being flagged as pirated.

See here: http://support.microsoft.com/kb/971033

Ask your brother-in-law where he got the Windows 7 disc. It may be pirated.

Did you activate Windows? Activate Windows 7 Online

Edited by keyboardNinja, 09 May 2010 - 03:16 PM.

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#3 superfoozer

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Posted 10 May 2010 - 11:51 AM

Just to be clear for Ninja, even if it is a genuine copy, it might say otherwise. Mine did the same thing and it was genuine, but I had activated it on another pc that promptly died! When I tried putting it on my other pc, I got the not geniune message.
Sort of the same thing...

#4 keyboardNinja

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Posted 10 May 2010 - 12:04 PM

Hence why I said:

Do you have a previously unused product key that was only used on this computer?


If you've used the product key before (regardless if that first computer is still alive or not), it will give you beef when activating.

Edited by keyboardNinja, 10 May 2010 - 12:05 PM.

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#5 hamluis

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Posted 12 May 2010 - 11:11 AM

Either way...it's a situation that only Microsoft and the user can resolve.

<<I was wondering if anyone has any ideas on how to remove this message?>>

The obvious answer...contact Microsoft and resolve the issue.

Louis

#6 keyboardNinja

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Posted 12 May 2010 - 08:40 PM

The obvious answer...contact Microsoft and resolve the issue.

This is true...
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