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Personnal Security (really bad)


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#1 bobdor

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Posted 08 May 2010 - 04:12 PM

I have XP operating system. Personnal Security infection is stopping all operations, including rkill.com, malwarebytes, defogger.exe,; all fixes your info has asked that I use to get rid of this infection. Help please. It took me 3 tries to post on this site, and hope I get to finish this.
I had trouble downloading and had to change the names to complete and definitely will not let me run anything after. I do have malwarebytes downloaded but will not run.
Help please and thanks in advance.

Bob

Edited by Orange Blossom, 08 May 2010 - 08:06 PM.
Move to AII as no logs posted. ~ OB


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#2 bobdor

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Posted 09 May 2010 - 02:03 PM

I know this computer is infected with Personal Security that will not allow me to delete, uninstall, or allow any other program to get rid of it also. Is there any solution to this problem??

Thanks for any help you can give me.
Bob

#3 bobdor

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Posted 10 May 2010 - 09:46 PM

Thanks in advance but I really need to know what to do with this infestation. It will not let me run anything to work or let me get rid of it. Even rkill.com will not run. I have tried to install and change name but didn't work so I need someone to walk me thru a fix.

Thanks
Bob

#4 bobdor

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Posted 11 May 2010 - 10:19 AM

I appologize for continuing to ask for help, but I really need help. I had posted in Virus, Trojan, Spyware, and Malware Removal Logs but I was redirected here because I didn't have a log posted. I know I am infected. I cannot run Malwarebytes to get a log because the Personal Security (the problem) will not let me run anything that it sees as a threat. Can anyone help me???
Thanks again. You all have been a big help in the past and hope you can help again.
Bob




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