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XP Pro SP3 File Sharing Stopped Working


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#1 harvlake

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Posted 07 May 2010 - 11:10 PM

Hi all, I hope you can help.

I have a windows XP machine with a few shared folders on it. Within the past week, I am no longer able to access the shared folders. When I try to connect directly to them I get the following error message:
-------------------------------------------------------------
---------------------------
xxxxx
---------------------------
\\xxxxx\test is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.

The network location cannot be reached. For information about network troubleshooting, see Windows Help.

---------------------------
OK
---------------------------

So far, I tried this and or found this out:I can ping the computer from itself as well as other computers by name or IP address
From other computers, if I put in the computer name I do not see the shares.
From the same computer, it shows the shares, but I can't get to them.
The folders do exist. I can get to them through explorer on the machine
I have Unshared and reshared folders.
I have turned off file sharing and turned it back on.
Uninstalled and reinstalled file and printer sharing
The computer has Microsoft Security essentials
Any suggestions would be greatly appreciated.
Harv

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#2 noknojon

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Posted 08 May 2010 - 06:57 AM

Hi Harv -
Is the error message 5 x's , or has the post been edited -???
Also the same with \\xxxxx\test is not accessable -???

Is this an internal company computer ??

Thanks -

#3 harvlake

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Posted 08 May 2010 - 08:16 AM

Hi Noknojon, The name of the computer was changed to xxxxx. also, the computer is a computer on my home network.

#4 cryptodan

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Posted 08 May 2010 - 02:54 PM

Hi Noknojon, The name of the computer was changed to xxxxx. also, the computer is a computer on my home network.



Editing the name of the computer could possibly lead to further delays in assisting you. So please provide the full name of the machine as well as the internal IP address, so we can better assist you. With out that its like going to a doctor saying you are sick, but covering the symptoms.

#5 harvlake

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Posted 09 May 2010 - 11:42 AM

computer name is baxter, it has a static IP of 192.168.7.11

#6 cryptodan

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Posted 09 May 2010 - 11:53 AM

Can you bring up a command prompt window via Start > Run > cmd hit enter

Type in net session then paste the contents here.

After you do that type in the following:

net use * \\192.168.7.11\test

Paste the results here.

C:\Users\cryptodan>net use /?
The syntax of this command is:

NET USE
[devicename | *] [\\computername\sharename[\volume] [password | *]]
[/USER:[domainname\]username]
[/USER:[dotted domain name\]username]
[/USER:[username@dotted domain name]
[/SMARTCARD]
[/SAVECRED]
[[/DELETE] | [/PERSISTENT:{YES | NO}]]

NET USE {devicename | *} [password | *] /HOME

NET USE [/PERSISTENT:{YES | NO}]

#7 harvlake

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Posted 09 May 2010 - 12:00 PM

Here are the results

C:\>net use *\\192.168.7.11\test
System error 67 has occurred.

The network name cannot be found.


C:\>

#8 cryptodan

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Posted 09 May 2010 - 12:15 PM

there is a space between the star and the first \

#9 harvlake

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Posted 09 May 2010 - 01:05 PM

I am assuming that this should be done from the computer with the shares on it. This is the results from there:
C:\>net session
There are no entries in the list.


C:\>net use * \\192.168.7.11\test
System error 1231 has occurred.

The network location cannot be reached. For information about network troublesho
oting, see Windows Help.


C:\>

But, since I wasn't sure, I ran it from the computer that is trying to get into the shares on that computer, too.
C:\Documents and Settings\Harv>cd\

C:\>net session
There are no entries in the list.


C:\>net use * \\192.168.7.11\test
System error 53 has occurred.

The network path was not found.


C:\>

#10 cryptodan

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Posted 09 May 2010 - 01:20 PM

Can you ping or tracert that IP address?

#11 harvlake

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Posted 09 May 2010 - 01:30 PM

Yes, no problems.
C:\>ping baxter

Pinging baxter [192.168.7.11] with 32 bytes of data:

Reply from 192.168.7.11: bytes=32 time<1ms TTL=128
Reply from 192.168.7.11: bytes=32 time<1ms TTL=128
Reply from 192.168.7.11: bytes=32 time<1ms TTL=128
Reply from 192.168.7.11: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.7.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\>tracert baxter

Tracing route to baxter [192.168.7.11]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.7.11

Trace complete.

C:\>

#12 cryptodan

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Posted 09 May 2010 - 01:36 PM

Try this:

System error 1231 has occurred. The network location cannot be reached.

Symptom: When using net view \\computername, you may receive System error 1231.

Resolutions: 1) make sure Client for MS Networks is enabled, 2) make sure you have permission to access it.

#13 harvlake

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Posted 09 May 2010 - 02:02 PM

I used net view, below are the results. I also checked the Clients for MS Networks and it is enabled.

C:\>net view \\baxter
Shared resources at \\baxter

Share name Type Used as Comment

--------------------------------------------------------------
Printer Print Microsoft XPS Document Writer
Radio Disk
test Disk
The command completed successfully.

C:\>

#14 cryptodan

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Posted 09 May 2010 - 02:05 PM

Is the test disk the one with the shares on it?

If that is the case then its

net use * "\\baxter\test disk"

#15 harvlake

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Posted 09 May 2010 - 02:24 PM

I'm not really sure what happened, but it appears to be working, now. I entered
C:\>net use * \\192.168.7.11\radio
Drive Z: is now connected to \\192.168.7.11\radio.

The command completed successfully.


C:\>

since then, everything appears to be back to normal.




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