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USB disconnect causes restart


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10 replies to this topic

#1 procharlie

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Posted 07 May 2010 - 04:12 PM

I have a desktop with ASUS A7V8X-X motherboard with AMD Athlon 2500 XP+ processor, running Windows XP Pro SP3. Lately I have had a problem: every time I disconnect or turn off an external component (external HD, digital camera, flash drive, etc) connected to a USB port , my computer immediately stops and then restarts. I tried doing the "safe removal" steps, but as soon as I choose "safely remove component" the computer immediately shuts off and restarts. Also, when it restarts it then displays an error "your system has recovered from a serious error" and the error details show:

Error Signature

BCCode : 1000007e BCP1 : C0000005 BCP2 : 00000000 BCP3 : F78CAB20
BCP4 : F78CA81C OSVer : 5_1_2600 SP : 3_0 Product : 256_1

Any idea what is causing this and how I can fix it so I can disconnect USB components again? :thumbsup:
Thanks,
Charlie

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#2 Sneakycyber

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Posted 08 May 2010 - 07:32 AM

hmm this is a new one for me.. In the device manager in the control panel are there any yellow exclamation marks?
Chad Mockensturm 
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#3 procharlie

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Posted 08 May 2010 - 11:40 AM

I went to Control Panel/System/Hardware/Device Manager and expanded the USB listing but saw no exclamation marks anywhere.

#4 hamluis

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Posted 08 May 2010 - 11:54 AM

That BSOD (7E) can be caused by many things...but my vote would go to a driver.

I would uninstall the USB controllers in Device Manager...just the controllers...and then reboot XP and see what happens. Device Manager doesn't necessarily accurately reflect all driver problems and uninstalling the old and getting fresh ones (XP installs them automatically) won't hurt anything.

You could also check Event Viewer for errors noted which might provide clues, particularly those in the same approximate timeframe as your device disconnection.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis

#5 procharlie

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Posted 10 May 2010 - 02:25 PM

I uninstalled all my USB drivers and restarted, but the first time I connected then disconnected my external HD, my computer did the restart again. I looked up the Event Viewer for that time period and found a couple Error and Warning items under System (there were none under Security or Application) that are shown below - restart happened at about 1:55 as close as I could tell, and there were no abnormal events around that time other than those listed here.
Is this any help?

System Events:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 5/10/2010
Time: 1:57:31 PM
User: N/A
Computer: DESKTOP
Description:
The HP CUE DeviceDiscovery Service service hung on starting.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: mfehidk
Event Category: (256)
Event ID: 514
Date: 5/10/2010
Time: 1:57:31 PM
User: N/A
Computer: DESKTOP
Description:
Process **\MCSHIELD.EXE pid (2676) contained unsigned or corrupted code and was blocked from performing a privileged operation with a McAfee driver.
Data:
0000: 00 00 00 00 03 00 58 00 ......X.
0008: 00 01 00 00 02 02 00 81 .......
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Information
Event Source: PCTCore
Event Category: None
Event ID: 268
Date: 5/10/2010
Time: 1:55:05 PM
User: N/A
Computer: DESKTOP
Description:
The driver initialization status is 0:0:0:0:0:0:0:0:0:0.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 0c 01 05 40 .......@
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Information
Event Source: EventLog
Event Category: None
Event ID: 6005
Date: 5/10/2010
Time: 1:55:31 PM
User: N/A
Computer: DESKTOP
Description:
The Event log service was started.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 5/10/2010
Time: 1:55:34 PM
User: N/A
Computer: DESKTOP
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005, 0x00000000, 0xf78d6b20, 0xf78d681c). A dump was saved in: C:\WINDOWS\Minidump\Mini051010-03.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#6 hamluis

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Posted 10 May 2010 - 03:13 PM

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Louis

#7 procharlie

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Posted 10 May 2010 - 08:48 PM

Here is the dump from BlueScreenView:

==================================================
Dump File : Mini051010-03.dmp
Crash Time : 5/10/2010 1:55:27 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d6b20
Parameter 4 : 0xf78d681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051010-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini051010-02.dmp
Crash Time : 5/10/2010 12:28:33 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78c6b20
Parameter 4 : 0xf78c681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051010-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini051010-01.dmp
Crash Time : 5/10/2010 12:22:09 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d6b20
Parameter 4 : 0xf78d681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051010-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini050710-01.dmp
Crash Time : 5/7/2010 3:45:09 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78cab20
Parameter 4 : 0xf78ca81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini050210-02.dmp
Crash Time : 5/2/2010 6:29:15 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78cab20
Parameter 4 : 0xf78ca81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050210-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini050210-01.dmp
Crash Time : 5/2/2010 6:08:44 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d2b20
Parameter 4 : 0xf78d281c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050210-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini042010-02.dmp
Crash Time : 4/20/2010 10:08:28 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x895c800a
Parameter 3 : 0xf78cab00
Parameter 4 : 0xf78ca7fc
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini042010-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini042010-01.dmp
Crash Time : 4/20/2010 10:04:55 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78cab20
Parameter 4 : 0xf78ca81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini042010-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini041910-01.dmp
Crash Time : 4/19/2010 5:15:19 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78c6b20
Parameter 4 : 0xf78c681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041910-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini041410-01.dmp
Crash Time : 4/14/2010 12:35:19 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d6b20
Parameter 4 : 0xf78d681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini040810-01.dmp
Crash Time : 4/8/2010 1:44:55 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d6b20
Parameter 4 : 0xf78d681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040810-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini040110-01.dmp
Crash Time : 4/1/2010 10:15:50 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78c2b20
Parameter 4 : 0xf78c281c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040110-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini032910-01.dmp
Crash Time : 3/29/2010 10:20:27 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d6b20
Parameter 4 : 0xf78d681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032910-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini032610-02.dmp
Crash Time : 3/26/2010 2:44:26 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d2b20
Parameter 4 : 0xf78d281c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032610-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini032610-01.dmp
Crash Time : 3/26/2010 1:50:52 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78cab20
Parameter 4 : 0xf78ca81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini032410-01.dmp
Crash Time : 3/24/2010 3:37:58 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78cab20
Parameter 4 : 0xf78ca81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini031610-01.dmp
Crash Time : 3/16/2010 12:21:18 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78dab20
Parameter 4 : 0xf78da81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini031610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini031510-01.dmp
Crash Time : 3/15/2010 10:07:19 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d2b20
Parameter 4 : 0xf78d281c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini031510-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini031210-05.dmp
Crash Time : 3/12/2010 1:22:23 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb90db474
Parameter 3 : 0xf78ceb20
Parameter 4 : 0xf78ce81c
Caused By Driver : mfeavfk.sys
Caused By Address : mfeavfk.sys+1c474
File Description : Anti-Virus File System Filter Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini031210-05.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini031210-04.dmp
Crash Time : 3/12/2010 1:15:44 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78dab20
Parameter 4 : 0xf78da81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini031210-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini031210-03.dmp
Crash Time : 3/12/2010 1:12:12 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8a5d8d2a
Parameter 3 : 0xf78dab20
Parameter 4 : 0xf78da81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini031210-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini031210-02.dmp
Crash Time : 3/12/2010 1:06:55 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000001
Parameter 3 : 0xf78d2b20
Parameter 4 : 0xf78d281c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini031210-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini031210-01.dmp
Crash Time : 3/12/2010 1:03:56 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8940991a
Parameter 3 : 0xf78d2b1c
Parameter 4 : 0xf78d2818
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini031210-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini030810-04.dmp
Crash Time : 3/8/2010 2:41:24 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x0a090001
Parameter 3 : 0xf78cab20
Parameter 4 : 0xf78ca81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030810-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini030810-03.dmp
Crash Time : 3/8/2010 2:39:11 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0xe12b7485
Parameter 3 : 0xf78d6b20
Parameter 4 : 0xf78d681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030810-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini030810-02.dmp
Crash Time : 3/8/2010 2:17:09 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78cab20
Parameter 4 : 0xf78ca81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030810-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini030810-01.dmp
Crash Time : 3/8/2010 2:08:27 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78dab20
Parameter 4 : 0xf78da81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030810-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini030510-01.dmp
Crash Time : 3/5/2010 3:49:26 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d2b20
Parameter 4 : 0xf78d281c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030510-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini030410-03.dmp
Crash Time : 3/4/2010 10:20:48 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78c6b20
Parameter 4 : 0xf78c681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030410-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini030410-02.dmp
Crash Time : 3/4/2010 10:15:38 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78dab20
Parameter 4 : 0xf78da81c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030410-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini030410-01.dmp
Crash Time : 3/4/2010 10:11:18 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xf78d6b20
Parameter 4 : 0xf78d681c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+39e62
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.2.0.891.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021710-01.dmp
Crash Time : 2/17/2010 6:34:32 PM
Bug Check String : PNP_DETECTED_FATAL_ERROR
Bug Check Code : 0x000000ca
Parameter 1 : 0x00000001
Parameter 2 : 0x88b447e0
Parameter 3 : 0x88b1e4a8
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5c826
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021610-02.dmp
Crash Time : 2/16/2010 2:39:05 AM
Bug Check String : PNP_DETECTED_FATAL_ERROR
Bug Check Code : 0x000000ca
Parameter 1 : 0x00000001
Parameter 2 : 0x88a887e0
Parameter 3 : 0x88aabc68
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5c826
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021610-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021610-01.dmp
Crash Time : 2/16/2010 1:36:09 AM
Bug Check String : PNP_DETECTED_FATAL_ERROR
Bug Check Code : 0x000000ca
Parameter 1 : 0x00000001
Parameter 2 : 0x8811ec68
Parameter 3 : 0x8822bc68
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5c826
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

#8 procharlie

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Posted 11 May 2010 - 02:47 PM

Well, just out of curiosity, I decided to remove my McAfee Total Protection 2010 because I have heard/read about problems people are having with it, and now my USB is working again!!!

Is there any way I, as well as many others, can get any satisfaction from McAfee for this obviously defective piece of SW?

#9 Sneakycyber

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Posted 11 May 2010 - 02:50 PM

Nice find.. all you can do is write the company and tell them your not satisfied with there product. Do you still have your sales recepit or information from your online retailer so you can return it?
Chad Mockensturm 
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#10 hamluis

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Posted 11 May 2010 - 04:23 PM

Well...before you get too far...you need to realize that any program...or Windows function...can sustain damage and malperform, at any time.

If it were me...I'd do the uninstall/reinstall routine before I wrote that program off as an anomaly...when it fact, it's just like any other program that you might install.

If a clean install of that program produces the same dissatisfaction...I'd just switch to using any of the free alternatives that are at least as effective in defending a system.

That's just the way I deal with these things :thumbsup:.

Many experienced users are not fans of McAfee products (for varying reasons) and I fall into the mainstream on this one :huh:. Alternatives exist.

Louis

#11 Sneakycyber

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Posted 11 May 2010 - 04:26 PM

Even if its just an anomaly or a problem with his system alone it still leaves him unable to use a program he paid for. There are free alternatives and paid alternative such as AVG, and Eset. I would still be looking for a refund or satisfaction from McAfee.
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +




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