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msa.exe and c.exe struggles


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6 replies to this topic

#1 Cartwright

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Posted 07 May 2010 - 02:53 PM

Hello Everyone,

I have had this problem for about a month. I decided to turn to bleepingcomputer.com because nothing I do seems to work and this is a trusted site! :thumbsup:

Ever since I updated my Comodo Firewall, two programs called msa.exe and c.exe continue to pop-up in the Comodo Sandbox.

I have ran scans with Comodo's Virus Scanner, AVG 9 Virus Scanner and Spybot Search and Destroy. When none of these removed the problems I tried other scanners like SuperAntiSpyware and Malwarebyte's after reading good reviews about them. Yet the programs are still on my laptop. I even tried searching for them directly in the registry but to no avail, using the find button and typing in the names!

Whenever c.exe appears in the Comodo Sandbox and I click the link I am told that 'Windows cannot find C:\Users\Username\AppData\Local\Temp\c.exe'. For the msa.exe it can not find C:\Windows\msa.exe

Is there anything I can do that the scanners can not to get rid of these two annoying bugs? If it helps, I am using Windows Vista.

Thank you for reading!

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#2 roadclosed

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Posted 08 May 2010 - 02:49 PM

As you say you have run both Superantispyware and Malwarebytes , you could post the reports from both those programs for someone to check for you

>>>To retrieve the Superantispyware report ..

Open the program and return to the statistics /logs section ; locate the most recent log ; left mouse click on it to highlight it and click the ‘view log’ tab ..

The log should appear in maybe Note Pad ; you need to copy and paste that log for examination




>>>The Malwarebytes log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.


try that ?

#3 Cartwright

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Posted 09 May 2010 - 01:24 PM

Thank you roadclosed. :thumbsup:

I did a quick scan for both of the programs today.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/09/2010 at 03:59 PM

Application Version : 4.35.1002

Core Rules Database Version : 4909
Trace Rules Database Version: 2721

Scan type : Quick Scan
Total Scan Time : 03:24:02

Memory items scanned : 409
Memory threats detected : 0
Registry items scanned : 648
Registry threats detected : 0
File items scanned : 40366
File threats detected : 1

Adware.Tracking Cookie
C:\Users\Daniel\AppData\Roaming\Microsoft\Windows\Cookies\bob@atdmt[2].txt


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4056

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18904

09/05/2010 14:02:00
mbam-log-2010-05-09 (14-02-00).txt

Scan type: Quick scan
Objects scanned: 121866
Time elapsed: 44 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I did a full scan for both when I first downloaded the scanners as recommended but the viruses went unnoticed.

#4 Orange Blossom

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Posted 09 May 2010 - 09:05 PM

Hello,

A deeper look in your system is necessary. Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues.

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 Cartwright

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Posted 11 May 2010 - 04:32 PM

Thank you for the reply Orange Blossom!

I had no problems running DDS, I have those files ready for when I create the new topic in the log section.

gmer hates my comp though, it either freezers the system or crashes it. I literally left it running for six hours today just incase but to the same results! I used DeFogger as suggested and have made no changes. Is there another scanner I could use? gmer did collect data before the freezes and crashes.

#6 Orange Blossom

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Posted 11 May 2010 - 05:58 PM

Hello,

Don't worry about the GMER log. Go ahead and create the new topic using the DDS logs and in that topic describe what happened when you tried to get the GMER log. If it produced a partial log, go ahead and post it.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#7 Orange Blossom

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Posted 12 May 2010 - 06:05 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/316364/infected-with-msaexe-and-cexe/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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