Posted 28 September 2005 - 01:01 PM
Hi I would appreciate any help on the following, my son's computer will not load windows xp it gets to the welcome screen but when I click on an account it just plays the welcome sound then say's it's saving the settings and logging off, all I can do is restart or shut down.
I have tried starting in safe mode also tried sending to last good setting in bios but no joy. I have tried to use the recovery disc but this will not load also I have tried to change the boot sequence to load the disc with no success
The computer had up-to-date anti virus,spywear and firewall
Thanks in advance