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New to mac and very Stuck


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#1 shogun697

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Posted 05 May 2010 - 10:14 AM

Hi I have never worked on a Mac before,A neighbour called in to ask could i drop in and have a look at his Mac. Ichecked it out and its all very strange. On the screen which looked like a XP screen showing the C drive and D drive.There was a small screen box which had
Windows online scanner warning
X HARMFUL AND MALLCIOUS SOFTWARE DETECTED
online scanner detected programs that might compromise your privacy or damage your computer understanding alert levels
NAME ALERT LEVEL
x trojan-im.win32.faker.a high
X virus.win32.faker.a high
X trojan.psw.bat.bleeper high
remove all ignore



also on the screen which looks like the xp screen under local disc©
X 57 trojans
under shared documents
X security threat
system errors detected

there is also something saying spyware has stolen your personal details
country ireland
city milstreet
ipaddress 86.41.95.46

This to me looks like scareware but I thought macs counld'nt get this .Any help you could give me would be great.Thanks

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#2 computerxpds

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Posted 05 May 2010 - 01:52 PM

If it's a web based scareware scanner they can show them, but the mac cannot be infected by them. Was it inside a web browser?

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#3 shogun697

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Posted 05 May 2010 - 02:17 PM

Not to sure if it was inside the web brower as when he told me it happen i got him to take a photo of screen but I went on the net in his house and theres no sign of it but its my first time using a mac so dont know waht to check..I did say to him I thought it was just a scare but Is there anything i should check are do you think all should be ok? Thanks so much for the help

#4 computerxpds

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Posted 05 May 2010 - 02:23 PM

yeah it should be ok there is a very small percentage of malware that is built for the mac and it is very rare for a mac to be infected, so yes you should be ok.

You are very welcome! :blink:

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#5 shogun697

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Posted 05 May 2010 - 02:37 PM

Thanks so much for the help from across the pond in Ireland!!




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