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Web pages/downloads slow to load or just hangs


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#1 colb2002

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Posted 05 May 2010 - 07:03 AM

We have Windows Vista Home Premium, service pack 2, 2GB RAM, up to 10 MG broadband,



The computer was working very well until Friday/Saturday last week - when it became impossible to access any webpages, because the took a really long time to load or just refused to load anything at all and we were left looking at a blank page. We also are having problems trying to download any programmes.


Over the weekend I did a clean installation of Vista, then reinstalled all programmes again. I then ran the latest versions of CCleaner and DeFraggler. The computer was working well until we accessed Facebook. Then the slow access/download problems returned.

The slow download of pages is now affecting all websites including the home page.


I did wonder if the Microsoft Fix It programme might be of help - but I cant download it at the moment.

Hope you can help

Colin

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#2 cryptodan

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Posted 05 May 2010 - 12:17 PM

Have you tried rebooting your router/modem?

#3 colb2002

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Posted 05 May 2010 - 01:45 PM

yes, it works for a while, then slows down again...

#4 cryptodan

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Posted 05 May 2010 - 02:40 PM

Call your ISP, and see what they can see on their end.

#5 colb2002

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Posted 05 May 2010 - 11:18 PM

okay will do ... will get back to you in a few days with their response.

#6 colb2002

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Posted 06 May 2010 - 07:55 AM

Have called ISP and they are having problems in our area. Thank you for all you help

#7 cryptodan

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Posted 06 May 2010 - 01:09 PM

Have called ISP and they are having problems in our area. Thank you for all you help



You are welcome, hopefully they get the issues resolved.

#8 colb2002

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Posted 13 May 2010 - 02:07 AM

Computer still running diabolicaly slowly - ISP provider is now sending us a new modem....




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