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Possible internet redirect virus

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8 replies to this topic

#1 dekared


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Posted 05 May 2010 - 04:16 AM

I have had something on my laptop for a while. Not sure what, but for a few day i have had random windows open, pointing to random pages. Then last night, my laptop went nuts, first showing a box saying it couldn't run... something, sorry can't remember, but then it tried to make me uninstall McAfee. First by telling me that it was bad, and offering me an OK button. So I shut it with the red cross, but then the McAfee uninstall box appeared, which I cancelled. I also noticed Task Manager wasn't available anymore. I decided to restart my machine, and when it loaded up, there were new links on my desktop to porn sites. Plus it seemed to have installed something new, which seemed important, but I removed it.

Then I ran AdAware, followed by Spybot and McAfee scan. AdAware found stuff, but didn't tell me what and removed them. McAfee found nothing in the scan, but has been removing the odd Trojan occasionally. Spybot found this

Fraud.DigitalProtection: [SBI $F6A325AA] Link (File, nothing done)
C:\Users\Sarah\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Digital Protection.lnk
Properties.filedatetext=2010-05-05 02:59:22

Microsoft.Windows.Explorer: [SBI $DA080EA7] User settings (Registry change, nothing done)

Microsoft.WindowsSecurityCenter.TaskManager: [SBI $FD4267D3] Settings (Registry change, nothing done)

Microsoft.Windows.disableSystemRestore: [SBI $6296EC95] Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore\DisableSR

Microsoft.Windows.System: [SBI $CA894808] Settings (Registry change, nothing done)

Microsoft.WindowsSecurityCenter.RegistryTools: [SBI $D60CD1E3] Settings (Registry change, nothing done)

I also noticed that Windows security center had been turned off, so I manually switched it back on in services. Once all scans were completed, and everything seemed fine, I shut it down.

Today, I have discovered that clicking on any link on a search takes me somewhere random. Plus random IE windows keep opening. The only way I can get round it at the moment, is by right clicking, copy shortcut, and pasting into the address bar.

Running Windows Vista.

Edited by dekared, 05 May 2010 - 04:17 AM.

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#2 boopme


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Posted 09 May 2010 - 09:05 PM

Hello sorry for the delay. We've been swamped here and you can see the malwares are taking much longer to remove.

So give these a go.
>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.


Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot your computer after running rkill as the malware programs will start again.

If you get an alert that Rkill is "infected", ignore it. The alert is just a fake warning given by the rogue software which tries to terminate programs that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine.

Run TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Now a Safe Mode scan wit SAS:
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

How are we doing now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 dekared

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Posted 10 May 2010 - 04:34 AM

Thank you for your fast reply. Sorry if I was bugging you for a reply, it is very much appreciated. ok, I have followed everything so far, here are my logs.

Malwarebytes' Anti-Malware 1.46

Database version: 4085

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

10/05/2010 08:17:37
mbam-log-2010-05-10 (08-17-37).txt

Scan type: Quick scan
Objects scanned: 118616
Time elapsed: 9 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 7
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\hotbarweather.weathercontroller (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hotbarweather.weathercontroller.1 (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2f9ad413-2e0b-4a85-bb2a-cf961238262a} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\PRAGMA (Rootkit.TDSS) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\hotbarsa (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hsf87sdhfush87fsufhuie3fddf (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\winid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\nofolderoptions (Hijack.FolderOptions) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hsf87efjhdsf87f3jfsdi7fhsujfd (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Users\Sarah\AppData\Roaming\Hotbar (Adware.Hotbar) -> Delete on reboot.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\WeatherDPA (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\WeatherDPA\Weather_XML (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\Weather_XML (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\ProgramData\HotbarSA (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Windows\PRAGMAmlbseipeut (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\history (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\WeatherStartup.xml (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\WeatherDPA\Links (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\WeatherDPA\WeatherPreferences (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\WeatherDPA\Weather_XML\Display (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\WeatherDPA\Weather_XML\Loading (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\WeatherDPA\Weather_XML\screen2 (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\Weather_XML\Default (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\Weather_XML\Genera1 (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Roaming\Hotbar\Weather\Weather_XML\General (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\ProgramData\HotbarSA\HotbarSA.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\ProgramData\HotbarSA\HotbarSAAbout.mht (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\ProgramData\HotbarSA\HotbarSAau.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\ProgramData\HotbarSA\HotbarSAEULA.mht (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\ProgramData\HotbarSA\HotbarSA_kyf.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Sarah\Favorites\_favdata.dat (Malware.Trace) -> Quarantined and deleted successfully.

SUPERAntiSpyware Scan Log

Generated 05/10/2010 at 10:14 AM

Application Version : 4.37.1000

Core Rules Database Version : 4911
Trace Rules Database Version: 2723

Scan type : Complete Scan
Total Scan Time : 01:26:34

Memory items scanned : 355
Memory threats detected : 0
Registry items scanned : 7183
Registry threats detected : 0
File items scanned : 127430
File threats detected : 102

Adware.Tracking Cookie

#4 boopme


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Posted 10 May 2010 - 09:31 AM

OK, no problem.. Go into Control Panel,Add/Remove and see if there are any toolbars(HotBat). Remove any found.

Reboot the PC.
Running better now?

WE should get an online scan and see if there are any more issues...

Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 dekared

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Posted 10 May 2010 - 01:24 PM

Ok. I looked in Control Panel, Programs and Features (add/remove on vista) and there were no toolbars, or hotbars/hotbats to speak of. None at all.

Then I ran the online scanner, and here is the log from that

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=
# api_version=3.0.2
# EOSSerial=9ef6bfa9a5ccd94d83073267c38fa8ea
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-05-10 06:21:09
# local_time=2010-05-10 07:21:09 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=5121 16777213 100 75 2072199 12644626 0 0
# compatibility_mode=5892 16776573 100 100 288494 111041012 0 0
# compatibility_mode=8192 67108863 100 0 206 206 0 0
# scanned=150598
# found=0
# cleaned=0
# scan_time=7385

#6 boopme


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Posted 10 May 2010 - 02:05 PM

OK, so we are in good shape now. Anything else bugging out on here?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 dekared

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Posted 10 May 2010 - 02:38 PM

I'm afraid the problem hasn't gone away. My partner jus opened a browser window, and had an advertising popup. I forgot to mention that windows update has stopped working, and I get a message on startup saying that host services have stopped working.

#8 boopme


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Posted 10 May 2010 - 02:57 PM

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Orange Blossom

Orange Blossom

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Posted 10 May 2010 - 08:37 PM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/316032/infected-with-a-re-direct-virus/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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