The laptop was new when I got it, but with it I did not get any CD. I know that with each new computer I should get a CD with drivers and installations for all applications, but when I asked them, they said it does not come with the laptop...
I use Windows XP Professional Version 2002 Service Pack 3, it's automatically updated several times, and has not made any problems so far... except now.
I have finished the validation process with Genuine Microsoft Software service: "This copy of Windows did not pass genuine validation. The product key found on this computer is a Volume License Key (VLK) that has been blocked."
I didn't register my laptop with Toshiba myself, but it says (on system properties and COA sticker) that it is registered... But I just realize that this could be the reason for my problem... When I got it, it has Vista, and I ask them to install XP instead... Now I don't know what to do. Frankly, I don't want to buy a new program if I already paid it when buying a laptop... Do you have any suggestion what to do?