Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Bad Image Files


  • Please log in to reply
5 replies to this topic

#1 suzyq2626

suzyq2626

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:01:23 PM

Posted 04 May 2010 - 12:54 PM

I'm hoping someone can help me! My computer is SUPER slow, doesn't start properly, and errors are constantly popping up that files "e1.dll" and "brwstat.dll" have a "Bad Image". I don't have a back-up disk, so I don't know how to fix it, plus I don't want to lose everything that's on the computer by reformatting the hard drive. Also, when it starts up, a blue screen comes up saying that a fatal error is imminent (or something to that effect) and in order for the computer to run Windows (XP), I have to hit F1. Can someone help please???

BC AdBot (Login to Remove)

 


#2 suzyq2626

suzyq2626
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:01:23 PM

Posted 17 May 2010 - 11:25 AM

No one can help me? :thumbsup: The computer is painfully slow too... like click on "start" then wait 30 seconds, then move mouse up to a program and wait another 30 seconds... Should I run HijackThis, and then post the log in the other section?

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,807 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:02:23 PM

Posted 17 May 2010 - 07:23 PM

Hello,

Please don't run HiJack This - we really don't use that program that much anymore. Sorry about the delay here. I'll point out your topic to those who can assist you.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:23 AM

Posted 17 May 2010 - 07:30 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 suzyq2626

suzyq2626
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:01:23 PM

Posted 22 May 2010 - 06:15 PM

Thanks for the help Budapest... here's the log:

---------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4131

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.11

22/05/2010 6:46:24 PM
mbam-log-2010-05-22 (18-46-24).txt

Scan type: Quick scan
Objects scanned: 124619
Time elapsed: 36 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{10e42047-deb9-4535-a118-b3f6ec39b807} (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e596df5f-4239-4d40-8367-ebadf0165917} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a3fdd654-a057-4971-9844-4ed8e67dbbb8} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Fonts\acrsecB.fon (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Fonts\acrsecI.fon (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Main\Local Settings\Temp\e.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\smdat32a.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\smdat32m.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

#6 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:23 AM

Posted 22 May 2010 - 06:19 PM

Please run the Malwarebytes scan again and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users