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Unable to access internet after using Malwarebytes' Anti-Malware to fix the systemdefender virus


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#1 JohnL71

JohnL71

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Posted 04 May 2010 - 06:47 AM

My PC was attacked by the 'systemdefender' virus yesterday and I was relieved to get it back again after using Malwarebytes' Anti-Malware. After fresh reboot I did a final quick scan with Malwarebytes and it said there were 0 infected files left but when I tried to access google the IE page presented the 'Internet Explorer cannot display the page' message with another below suggesting that the site I am trying to reach is dangerous and offering a hidden link back to the System-defender website. I could not believe that this virus was still in my system? Anyway I decided to try SUPERantispyware, ran that and it found several more infected files so I removed them.

I now have the regular 'Internet Explorer cannot display the page' message (without any corrupt link) when I try to access the web. My wireless says it is connected with excellent strength. If I run the IE 'diagnose connection problems' tool, I am told that it is probably firewall settings preventing connection, but even with the firewall turned off I still cannot connect.

I am now guessing that something vital was deleted during the clean-up process. Can anyone suggest anything?

Edited by Budapest, 04 May 2010 - 05:08 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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