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Infected with Rootkit.agent


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2 replies to this topic

#1 rohitg10

rohitg10

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Posted 04 May 2010 - 04:16 AM

Hi,

I have been infected with a Rootkit.Agent. I have tried to remove the virus using MalwareBytes but although the offending file is detected it cannot be removed even after rebooting.

The virus has installed itself on the machine hidden as a driver c:\windows\system32\fwyfds.sys fodler. When I right click on the File properties and go to the Security Tab then the message I get is "The requested security information is either unavailable or can't be displayed".

I have looked at all the Devices on Device Manager and they appear to be fine. I have tried to Boot in safe mode and then delete the file c:\windows\system32\fwyfds.sys from command prompt but I get the message "A device attached to the system is not functioning".

The Following registry entries can be found on my machine for Windows Services for this file HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\fwyfds
HKEY_LOCAL_MACHINE\SYSTEM\CurrentSet01\Services\fwyfds
HKEY_LOCAL_MACHINE\SYSTEM\CurrentSet03\Services\fwyfds

When I try to look at these registry keys I get the following message

"fwyfds cannot be opened. An error is preventing this key from being opened. Details : A device attached to the system is not functioning".


DDS (Ver_10-03-17.01) - NTFSx86
Run by guptar at 8:55:10.61 on 04/05/2010
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Enterprise 6.0.6001.1.1252.44.1033.18.3581.1985 [GMT 1:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
svchost.exe "C:\Windows\system32\adsntj.exe"
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\IBM\Lotus\Notes\nsd.exe
C:\Program Files\IBM\Lotus\Notes\nslsvice.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\system32\mqsvc.exe
C:\Program Files\IBM\Lotus\Notes\ntmulti.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\oracle\product\10.2.0\client_1\bin\omtsreco.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\mfeann.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\Message Center Plus\MCPLaunch.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\CCTray\cctray.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\ThinkPad\Utilities\SCHTASK.EXE
C:\Program Files\ThinkPad\Utilities\DPMTray.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
c:\windows\system32\inetsrv\w3wp.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\vssvc.exe
C:\Program Files\IBM\Lotus\Notes\NLNOTES.EXE
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files\IBM\Lotus\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.0.200811140851\win32\x86\notes2.exe
C:\Program Files\IBM\Lotus\Notes\ntaskldr.EXE
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\wbengine.exe
C:\Windows\System32\vds.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\guptar\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uWindow Title = Windows Internet Explorer provided by Northdoor plc for corporate use.
uStart Page = hxxp://intranet.northdoor.co.uk
uDefault_Page_URL = hxxp://intranet.northdoor.co.uk
mDefault_Page_URL = hxxp://intranet.northdoor.co.uk
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Google Update] "c:\users\guptar\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [WinVNC] "c:\program files\tightvnc\WinVNC.exe" -servicehelper
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [PWMTRV] rundll32 c:\progra~1\thinkpad\utilit~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
mRun: [PWRAGD] c:\progra~1\thinkpad\utilit~1\DPMHost.exe
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BTVLogEx.DLL,StartBattLog
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [TVT Scheduler Proxy] c:\program files\common files\lenovo\scheduler\scheduler_proxy.exe
mRun: [Message Center Plus] c:\program files\lenovo\message center plus\MCPLaunch.exe /start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes Anti-Malware (rootkit-scan)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [teroymcl] c:\windows\system32\config\systemprofile\appdata\local\osrgnrtga\svyiomntssd.exe
dRun: [YVIBBBHA8C] c:\windows\temp\Dlr.exe
dRun: [mcexecwin] rundll32.exe c:\windows\temp\dgq5ssnw.dll, RestoreWindows
dRun: [sysmon64x.exe] c:\windows\temp\SYSMON64X.EXE
dRun: [hsf87sdhfush87fsufhuie3fddf] c:\windows\temp\o5yqm554i.exe
dRun: [hsf87efjhdsf87f3jfsdi7fhsujfd] c:\windows\temp\setup.exe
dRun: [apmanager.exe] c:\windows\system32\config\systemprofile\appdata\r

Attached Files


Edited by rohitg10, 04 May 2010 - 04:52 AM.


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#2 schrauber

schrauber

    Mr.Mechanic


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Posted 06 May 2010 - 11:18 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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#3 schrauber

schrauber

    Mr.Mechanic


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Posted 09 May 2010 - 11:16 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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