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google/firefox redirect virus?


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#1 thetrial

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Posted 03 May 2010 - 08:36 PM

Hi,
I've been having problems using Google. Whenever I search for something, say the weather channel, and try to go to one of the websites that comes up I always get redirected to some entirely different site. I see that some other people have this problem and I tried to fix the problem myself (probably a bad idea). I used malwarebytes and superantispyware. After using superantispyware the problem seemed to be fixed, but then an hour or so later the same problem occurred. I would be incredibly grateful if someone could help me, as I am currently trying to write a research paper for class and dealing with this is very frustrating.

Thank you

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#2 thetrial

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Posted 06 May 2010 - 07:57 PM

For awhile it's been improperly displaying a lot of the web pages I go to in addition to the redirecting problem. But today it seems like a lot of the pages are now properly displayed, I thought maybe my problem had been magically fixed. But turns out I still have the redirecting problem. I would be very happy if someone were to offer some advice/help. And I just want to say, I love this site, it's helped me a lot before!

Thanks

#3 boopme

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Posted 06 May 2010 - 08:38 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Did you also Update the SAS tool before running it and did you run it in Safe mode?

Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 thetrial

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Posted 06 May 2010 - 11:15 PM

Hello, thank you so much for the help. I did not run anything in safe mode, and I don't remember if I updated first :/
Should I go along with what you posted, or should I redo that scan in safe mode?

#5 boopme

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Posted 06 May 2010 - 11:32 PM

Run my post then Update and run SAS in Safe Mode. Run MBAM in normal mode.. Post the logs..
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 thetrial

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Posted 07 May 2010 - 12:01 AM

Ok, this is from mbam: Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4073

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

5/6/2010 9:55:38 PM
mbam-log-2010-05-06 (21-55-38).txt

Scan type: Quick scan
Objects scanned: 112603
Time elapsed: 8 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

And I will run SAS now, thanks

#7 thetrial

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Posted 07 May 2010 - 03:57 AM

And this is from SAS:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/07/2010 at 01:06 AM

Application Version : 4.36.1006

Core Rules Database Version : 4900
Trace Rules Database Version: 2712

Scan type : Complete Scan
Total Scan Time : 02:53:01

Memory items scanned : 213
Memory threats detected : 0
Registry items scanned : 4594
Registry threats detected : 0
File items scanned : 43841
File threats detected : 0

#8 boopme

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Posted 07 May 2010 - 09:35 AM

OK, let's run these two now.
Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 thetrial

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Posted 07 May 2010 - 06:55 PM

From GooredFix:

GooredFix by jpshortstuff (08.01.10.1)
Log created at 14:44 on 07/05/2010 (Rebecca)
Firefox version 3.6.3 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [06:10 22/09/2008]
{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [07:39 29/09/2008]
{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} [20:55 20/01/2009]
{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} [21:00 01/08/2009]

C:\Documents and Settings\Rebecca\Application Data\Mozilla\Firefox\Profiles\p4f5rccy.default\extensions\
{a95d8332-e4b4-6e7f-98ac-20b733364387} [07:34 15/03/2010]
{b9db16a4-6edc-47ec-a1f4-b86292ed211d} [07:30 07/01/2010]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG8\Firefox" [05:52 30/03/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [20:55 20/01/2009]

-=E.O.F=-

From GMER:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-05-07 16:53:21
Windows 5.1.2600 Service Pack 2
Running: 43hlzb62.exe; Driver: C:\DOCUME~1\Rebecca\LOCALS~1\Temp\kgpiqkoc.sys


---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\system32\drivers\nvax.sys entry point in "init" section [0xF7610A0C]
.rsrc C:\WINDOWS\System32\DRIVERS\ipsec.sys entry point in ".rsrc" section [0xF28C1414]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\System32\svchost.exe[1060] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 006E000A
.text C:\WINDOWS\System32\svchost.exe[1060] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 006F000A
.text C:\WINDOWS\System32\svchost.exe[1060] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 006D000C
.text C:\WINDOWS\System32\svchost.exe[1060] USER32.dll!GetCursorPos 7E41BD76 5 Bytes JMP 0232000A
.text C:\WINDOWS\System32\svchost.exe[1060] ole32.dll!CoCreateInstance 774FFAC3 5 Bytes JMP 0208000A
.text C:\WINDOWS\Explorer.EXE[1328] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00B4000A
.text C:\WINDOWS\Explorer.EXE[1328] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00B6000A
.text C:\WINDOWS\Explorer.EXE[1328] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B3000C
.text C:\WINDOWS\system32\wuauclt.exe[3116] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00A3000A
.text C:\WINDOWS\system32\wuauclt.exe[3116] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00A4000A
.text C:\WINDOWS\system32\wuauclt.exe[3116] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A2000C

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device -> \Driver\atapi \Device\Harddisk0\DR0 85CC0EE4

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\System32\DRIVERS\ipsec.sys suspicious modification
File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----

#10 boopme

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Posted 07 May 2010 - 07:07 PM

Hello, there are some unknown and modified/suspicious .sys filres here. We need a deeper look. Please follow these instructions to post needed logs.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Include the GMER log you posted earlier.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 thetrial

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Posted 07 May 2010 - 08:29 PM

Thank you for your help, I'm not sure I know where step 9 is? Or how to create a DDS log, I'm not very knowledgeable about computers. Is it in that link you posted? It brings me to the forum but I don't really know where to look to make a DDS log, or where step 9 is?

#12 boopme

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Posted 07 May 2010 - 08:33 PM

:thumbsup: would have been nice of me not to forget this line.
Please go here....
Preparation Guide ,do steps 6 - 9.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 thetrial

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Posted 07 May 2010 - 09:41 PM

Thank you for all your help! I will let you know how it goes.

#14 boopme

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Posted 07 May 2010 - 09:46 PM

You're welcome! log looks good...
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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