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Unsure If My Pc Is Protected Well Enough..


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#1 Arkay-x

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Posted 03 May 2010 - 12:36 PM

Hi all,
First things first, I am quite unsure about the security features/ programs and other what-not's I am currently running on my laptop and if they are suitable.
I have a funny feeling that they're not doing the job very well and a sneaky suspicion that something's going wrong somewhere...
I am currently running avast! free and spybot-SD resident...

I am unable to log into most websites, I can look at any pages fine but I cannot log in.
Sites such as Facebook, DeviantArt, E-Mail, Itunes... Simply can't log into them.

Help Please!

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#2 keyboardNinja

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Posted 03 May 2010 - 01:16 PM

:thumbsup: to Bleeping Computer, Arkay-x.

Rest assured Avast is one of the best free AV's out there....but SpyBot is a little dated, and is not recommended as much these days....it tends to cause more problems than fix problems.

Have you recently updated and run a full scan with Avast? Also, update and run a full Malwarebytes' scan while you're at it (after the Avast scan).

As for being unable to log in, that sounds like a browser issue. What browser are you using? Do you have cookies enabled? How to Enable Cookies

Is there anything else you notice that is screwy besides not being able to log into sites? Can you visit security sites such as the following:

http://www.mcafee.com/
http://www.symantec.com/
http://www.avast.com/

If we have good reason to suspect malware of any kind (or if something shows up in the scans I told you to run), I will give instructions on where to go from there. :flowers:
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#3 Arkay-x

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Posted 03 May 2010 - 01:28 PM

Hi Thanks for getting back to me,

I have run a complete scan with Avast not so long ago but I will do it again now if it's necessary, nothing comes up on the scans and I update regularly..
Will do a Malwarebytes' scan too.

I use Firefox usually, and I have tried IE, Chrome, Safari.. Problem persists.
I have Firefox set to accept cookies with no exceptions, accept third-party cookies and keep them until they expire.

I can visit the websites fine it's just logging into things, and because I can't get onto facebook I'm worried about even trying to use online banking etc.

What do you want me to tell you from these scans and other info..?

Edit: My browser isn't letting me download Malwarebytes... ... Fail.
"connection has timed out" page. This is the same page that comes up after i try to log into things too.

Edited by Arkay-x, 03 May 2010 - 01:30 PM.


#4 keyboardNinja

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Posted 03 May 2010 - 01:35 PM

If anything is found in any of the scans, post the log here.

Yeah, don't use online banking until we figure out exactly what is going on here...

Since you've tried so many browsers, we know it isn't related to improper settings in one browser (or something equally easy to fix).

Also...

Is there anything else you notice that is screwy besides not being able to log into sites? Can you visit security sites such as the following:

http://www.mcafee.com/
http://www.symantec.com/
http://www.avast.com/


If you can't visit security sites (or download MBAM, as I see from your edit), then we might have reason to suspect malware (and I will provide instructions on what to do). But I'm not 100% sure just yet...it could also be networking problems (internet connectivity).

Try a different download for MBAM: http://www.softpedia.com/get/Antivirus/Mal...i-Malware.shtml
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#5 Arkay-x

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Posted 03 May 2010 - 01:44 PM

That other download for MBAM worked fine! I will post Logs asap :thumbsup:

#6 Orange Blossom

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Posted 03 May 2010 - 02:23 PM

I'm moving this topic to the Am I Infected forum.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#7 Arkay-x

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Posted 03 May 2010 - 02:26 PM

I'm moving this topic to the Am I Infected forum.

Orange Blossom :trumpet:


:thumbsup:

Sorry about that ... :flowers:

#8 Arkay-x

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Posted 03 May 2010 - 03:59 PM

Avast found absolutely nothing... yet again.. actually I don't know whether it's good that there's nothing for Avast to find or if I'm disappointed with Avast for not finding anything hehe.

Malwarebytes' has found 11 infected items.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4063

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

03/05/2010 21:58:18
mbam-log-2010-05-03 (21-58-18).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 260612
Time elapsed: 1 hour(s), 3 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Porrasturvat - Stair Dismount\msvcp60.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Program Files\Truck Dismount\msvcp60.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Program Files\Truck Dismount\msvcrt.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.



So should everything work now or..?

#9 keyboardNinja

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Posted 03 May 2010 - 05:59 PM

Yeah...I was expecting MBAM to find something... :thumbsup:

We'll have to check for more infections.

Don't worry, though. I'll have a malware expert take your topic ASAP. Sit tight for a little while. :flowers:
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#10 Arkay-x

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Posted 06 May 2010 - 01:37 PM

Any updates? .. help?
It's been a few days, just wondering what's happening..?

#11 boopme

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Posted 06 May 2010 - 09:42 PM

Hello, This looks pretty good already.
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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#12 Arkay-x

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Posted 29 May 2010 - 06:54 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/30/2010 at 00:34 AM

Application Version : 4.38.1004

Core Rules Database Version : 5006
Trace Rules Database Version: 2818

SUPER scan.

Scan type : Complete Scan
Total Scan Time : 01:29:28

Memory items scanned : 305
Memory threats detected : 0
Registry items scanned : 6941
Registry threats detected : 0
File items scanned : 141442
File threats detected : 7

Adware.Flash Tracking Cookie
C:\Users\Ross\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KVX733LS\BC.YOUPORN.COM
C:\Users\Ross\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KVX733LS\IA.MEDIA-IMDB.COM
C:\Users\Ross\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KVX733LS\OBJECTS.TREMORMEDIA.COM
C:\Users\Ross\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KVX733LS\NAIADSYSTEMS.COM
C:\Users\Ross\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KVX733LS\WWW.NAIADSYSTEMS.COM
C:\Users\Ross\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KVX733LS\S0.2MDN.NET
C:\Users\Ross\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KVX733LS\SECURE-US.IMRWORLDWIDE.COM

Malwarebytes' scan.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4155

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

30/05/2010 00:47:54
mbam-log-2010-05-30 (00-47-54).txt

Scan type: Quick scan
Objects scanned: 125691
Time elapsed: 7 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Pc's running same.
Still can't log into websites.
I can, for some reason, log into BP, as im on it now but any site that appears to have a 'secure' connection i.e. Facebook, Twitter, Amazon, Ebay.. even youtube I still can't log into.

Could it be something to do with my firewall? Also, Could it be the internet connection itself as I cannot log into anything on my iphone when using wifi from my wireless.
I can however use my iphone without problems when using 3G...

Apologies for very late reply. Haven't been online in a while, thanks for the help though and anymore would be great :thumbsup:

#13 boopme

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Posted 01 June 2010 - 02:25 PM

Sorry myself too. I was away for the weekend.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#14 Arkay-x

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Posted 07 June 2010 - 03:19 PM

All programs running fine, waiting for Gmer to finish and I'll post in Virus, trojan, spyware, and malware logs...
What should I put the title as for the new topic??

#15 boopme

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Posted 07 June 2010 - 03:21 PM

Still can't log into websites
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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