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unknown infection - bsod, system freeze


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2 replies to this topic

#1 zhuya

zhuya

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  • Local time:07:40 PM

Posted 02 May 2010 - 08:59 PM

I've been having this problem for a week or two, I get bsod messages at random times, sometimes it appears 5 times a day, sometimes I go through a day without a single stop..they're completely random so I don't believe they have anything to do with my hardware, and I don't see any pattern to bsod appearing when i run a certain application, so I'm completely clueless..hope you can help, thanx in advance
- btw the blue screen error message says Stop: 0x0000009c (0x00000004, 0x8054D5F0, 0xB2000000, 0x00070F0F)

DDS (Ver_10-03-17.01) - NTFSx86
Run by Administrator at 22:45:13.00 on 2010-05-02
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1250.1.1033.18.510.67 [GMT 2:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: Outpost Firewall *enabled* {8A20CA2A-9E02-4A64-923B-0A38208EB7FD}
FW: NVIDIA Firewall *disabled* {EDC10449-64D1-46c7-A59A-EC20D662F26D}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\WgaTray.exe
H:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\system32\rundll32.exe
H:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\ctfmon.exe
H:\Program Files\Avira\AntiVir Desktop\avguard.exe
svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
H:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\runservice.exe
E:\CDBurnerXP\NMSAccessU.exe
C:\NVIDIA\NetworkAccessManager\bin\nSvcIp.exe
C:\NVIDIA\NetworkAccessManager\bin\nSvcLog.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\NVIDIA\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.hr/
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Pomoc za prijavu: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - Windows Live Toolbar Helper
BHO: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} -
TB: {4C4E7CDB-5BFC-4D74-83E2-8AE659B7EDA2} - No File
TB: {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - No File
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [FreeRAM XP] "h:\program files\yourware solutions\freeram xp pro\FreeRAM XP Pro.exe" -win
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BrowserChoice] "c:\windows\system32\browserchoice.exe" /run
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [avgnt] "h:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [NVMixerTray] "c:\program files\nvidia corporation\nvmixer\NVMixerTray.exe"
mRun: [OutpostMonitor] h:\security\agnitum\outpos~1\op_mon.exe /tray /noservice
mRun: [OutpostFeedBack] "h:\security\agnitum\outpost firewall\feedback.exe" /dump:os_startup
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
IE: &Download by Orbit
IE: &Grab video by Orbit
IE: Do&wnload selected by Orbit
IE: Down&load all by Orbit
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office11\REFIEBAR.DLL
LSP: %SYSTEMROOT%\system32\nvappfilter.dll
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB
DPF: {140E4DF8-9E14-4A34-9577-C77561ED7883} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.1.71.0.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {40F576AD-8680-4F9E-9490-99D069CD665F} - hxxp://srtest-cdn.systemrequirementslab.com.s3.amazonaws.com/bin/sysreqlabdetect.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1272566915718
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1230902799912&h=a1d36dc3ee1bfc4c4736e60f202dbfc2/&filename=jinstall-6u11-windows-i586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {88DD9C65-FC0E-4C64-BA46-4A3D20D1BC41} = 195.29.166.116 195.29.149.196
Notify: !SASWinLogon - h:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
AppInit_DLLs: h:\security\agnitum\outpos~1\wl_hook.dll c:\windows\system32\avgrsstx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - h:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R0 nvcchflt;NVIDIA Disk Cache Filter Driver;c:\windows\system32\drivers\nvcchflt.sys [2005-2-11 16640]
R1 avgio;avgio;h:\program files\avira\antivir desktop\avgio.sys [2010-4-20 11608]
R1 SandBox;SandBox;c:\windows\system32\drivers\SandBox.sys [2010-5-2 704384]
R1 SASDIFSV;SASDIFSV;h:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;h:\program files\superantispyware\SASKUTIL.SYS [2010-4-27 61440]
R2 acedrv11;acedrv11;c:\windows\system32\drivers\ACEDRV11.sys [2008-1-23 501560]
R2 acssrv;Agnitum Client Security Service;h:\security\agnitum\outpos~1\acs.exe [2010-5-2 1195008]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;h:\program files\avira\antivir desktop\sched.exe [2010-4-20 135336]
R2 AntiVirService;Avira AntiVir Guard;h:\program files\avira\antivir desktop\avguard.exe [2010-4-20 267432]
R2 app_filter;app_filter;c:\nvidia\networkaccessmanager\bin\nSvcAppFlt.exe [2004-10-5 126976]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-4-20 60936]
R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2008-11-1 2560]
R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\afw.sys [2010-5-2 31128]
R3 afwcore;afwcore;c:\windows\system32\drivers\afwcore.sys [2010-5-2 257432]
R3 RMSPPPOE;WAN Miniport (PPP over Ethernet Protocol);c:\windows\system32\drivers\RMSPPPOE.SYS [2002-10-3 31504]
S0 ypyyelk;ypyyelk; [x]
S2 ACEDRV09;ACEDRV09;\??\c:\windows\system32\drivers\acedrv09.sys --> c:\windows\system32\drivers\ACEDRV09.sys [?]
S3 ASPI;Advanced SCSI Programming Interface Driver;c:\windows\system32\drivers\ASPI32.SYS [2007-6-9 16512]
S3 cdrmkaun;cdrmkaun;\??\c:\docume~1\admini~1\locals~1\temp\cdrmkaun.sys --> c:\docume~1\admini~1\locals~1\temp\cdrmkaun.sys [?]
S3 EverestDriver;Lavalys EVEREST Kernel Driver;\??\f:\program files\lavalys\everest ultimate edition\kerneld.wnt --> f:\program files\lavalys\everest ultimate edition\kerneld.wnt [?]
S3 MsibiosDevice;MsibiosDevice;\??\h:\program files\msi\live update 4\lu4\msibios.sys --> h:\program files\msi\live update 4\lu4\msibios.sys [?]
S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]
S3 USB_RNDIS_51;T-Com MAXadsl modem (USB, NDIS);c:\windows\system32\drivers\usb8023.sys [2004-8-3 12672]
S3 vaxscsi;vaxscsi;c:\windows\system32\drivers\vaxscsi.sys --> c:\windows\system32\drivers\vaxscsi.sys [?]

=============== Created Last 30 ================

2010-05-02 20:26:46 0 d-----w- c:\windows\system32\KB905474
2010-05-02 19:58:17 20 ----a-w- c:\documents and settings\administrator\defogger_reenable
2010-05-02 19:52:26 0 d-----w- c:\windows\ie8updates
2010-05-02 19:38:14 1196000 ------w- c:\windows\system32\dllcache\sysmain.sdb
2010-05-02 19:38:13 215552 ------w- c:\windows\system32\dllcache\wordpad.exe
2010-05-02 19:36:40 470528 ------w- c:\windows\system32\dllcache\aclayers.dll
2010-05-02 19:33:23 3555328 ------w- c:\windows\system32\dllcache\moviemk.exe
2010-05-02 19:33:19 128512 ------w- c:\windows\system32\dllcache\dhtmled.ocx
2010-05-02 19:31:00 293376 ------w- c:\windows\system32\browserchoice.exe
2010-05-02 19:27:29 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-05-02 19:27:28 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-05-02 18:50:45 704384 ----a-w- c:\windows\system32\drivers\SandBox.sys
2010-05-02 18:50:38 257432 ----a-w- c:\windows\system32\drivers\afwcore.sys
2010-05-02 18:49:07 49 ----a-w- c:\windows\transp.gif
2010-05-02 18:49:05 31128 ----a-w- c:\windows\system32\drivers\afw.sys
2010-05-02 18:46:56 0 d-----w- c:\docume~1\alluse~1\applic~1\Agnitum
2010-05-02 01:16:16 0 d-----w- c:\docume~1\admini~1\applic~1\com.zoosk.Desktop.096E6A67431258A508A2446A847B240591D2C99B.1
2010-05-01 07:55:21 109768 ----a-w- C:\MGlogs.zip
2010-05-01 07:55:11 0 d-----w- C:\MGtools
2010-05-01 07:06:55 77312 ----a-w- c:\windows\MBR.exe
2010-05-01 07:06:54 256512 ----a-w- c:\windows\PEV.exe
2010-05-01 07:06:53 98816 ----a-w- c:\windows\sed.exe
2010-05-01 06:39:03 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-01 06:39:00 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-01 04:53:26 0 d-----w- c:\docume~1\admini~1\applic~1\SUPERAntiSpyware.com
2010-05-01 04:52:37 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-05-01 01:17:31 2377252 ----a-w- C:\MGtools.exe
2010-04-29 18:49:37 15064 ----a-w- c:\windows\system32\wuapi.dll.mui
2010-04-29 18:39:13 0 d-----w- c:\program files\NVIDIA Corporation
2010-04-29 18:39:13 0 d-----w- c:\program files\common files\NVIDIA Shared
2010-04-29 18:38:24 4570 ----a-w- c:\windows\system32\nvaudio.nvu
2010-04-29 18:38:24 176128 ----a-w- c:\windows\system32\nvuaudio.exe
2010-04-29 18:38:08 0 d-----w- C:\NV5900328.TMP
2010-04-29 18:28:38 0 d-----w- C:\NV3216172.TMP
2010-04-29 15:57:08 36864 ----a-w- c:\windows\system32\drivers\AmdK8.sys
2010-04-29 15:57:02 0 d-----w- c:\program files\AMD
2010-04-29 15:17:14 4096 ----a-w- c:\windows\d3dx.dat
2010-04-29 15:02:10 27136 ----a-w- c:\windows\system32\PCWizard.cpl
2010-04-29 14:55:29 0 ----a-w- c:\windows\ativpsrm.bin
2010-04-29 14:35:50 0 d-----w- C:\ATI
2010-04-26 17:30:15 0 d-----w- c:\docume~1\alluse~1\applic~1\Panda Security
2010-04-20 15:42:51 0 d-----w- c:\docume~1\admini~1\applic~1\Avira
2010-04-20 15:33:50 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-04-20 15:33:40 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
2010-04-09 07:51:14 5 ----a-w- c:\windows\system32\cfddacb9_s.ocx
2010-04-09 07:16:53 0 d-sh--w- c:\documents and settings\administrator\IECompatCache

==================== Find3M ====================

2010-05-02 20:39:38 3321 --sha-w- c:\windows\system32\mmf.sys
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\dllcache\vbscript.dll
2010-02-25 09:54:36 11070976 ----a-w- c:\windows\system32\dllcache\ieframe.dll
2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\dllcache\wininet.dll
2010-02-25 06:24:37 611840 ----a-w- c:\windows\system32\dllcache\mstime.dll
2010-02-25 06:24:37 206848 ----a-w- c:\windows\system32\dllcache\occache.dll
2010-02-25 06:24:37 1209344 ----a-w- c:\windows\system32\dllcache\urlmon.dll
2010-02-25 06:24:36 5944832 ----a-w- c:\windows\system32\dllcache\mshtml.dll
2010-02-25 06:24:35 594432 ----a-w- c:\windows\system32\dllcache\msfeeds.dll
2010-02-25 06:24:35 55296 ----a-w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-02-25 06:24:35 25600 ----a-w- c:\windows\system32\dllcache\jsproxy.dll
2010-02-25 06:24:35 1985536 ----a-w- c:\windows\system32\dllcache\iertutil.dll
2010-02-25 06:24:35 184320 ----a-w- c:\windows\system32\dllcache\iepeers.dll
2010-02-25 06:24:34 387584 ----a-w- c:\windows\system32\dllcache\iedkcs32.dll
2010-02-24 12:31:30 454016 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2010-02-24 09:54:25 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-02-16 13:19:55 2181376 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 13:19:55 2181376 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-02-16 13:17:38 2137088 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-02-16 12:39:04 2058368 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-16 12:39:04 2058368 ------w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-02-16 12:39:04 2016768 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-02-12 04:47:05 100864 ----a-w- c:\windows\system32\6to4svc.dll
2010-02-12 04:47:05 100864 ------w- c:\windows\system32\dllcache\6to4svc.dll
2010-02-11 12:01:43 226880 ----a-w- c:\windows\system32\dllcache\tcpip6.sys
2010-02-11 05:17:44 11845632 ----a-w- c:\windows\system32\atioglxx.dll
2010-02-11 05:07:40 307200 ----a-w- c:\windows\system32\atiiiexx.dll
2010-02-11 04:46:14 442368 ----a-w- c:\windows\system32\ATIDEMGX.dll
2010-02-11 04:45:14 325120 ----a-w- c:\windows\system32\ati2dvag.dll
2010-02-11 04:37:08 290816 ----a-w- c:\windows\system32\atiok3x2.dll
2010-02-11 04:36:00 204800 ----a-w- c:\windows\system32\atipdlxx.dll
2010-02-11 04:35:44 155648 ----a-w- c:\windows\system32\Oemdspif.dll
2010-02-11 04:35:32 26112 ----a-w- c:\windows\system32\Ati2mdxx.exe
2010-02-11 04:35:24 43520 ----a-w- c:\windows\system32\ati2edxx.dll
2010-02-11 04:35:10 155648 ----a-w- c:\windows\system32\ati2evxx.dll
2010-02-11 04:33:56 602112 ----a-w- c:\windows\system32\ati2evxx.exe
2010-02-11 04:32:36 53248 ----a-w- c:\windows\system32\ATIDDC.DLL
2010-02-11 04:25:10 3818144 ----a-w- c:\windows\system32\ati3duag.dll
2010-02-11 04:23:04 45056 ----a-w- c:\windows\system32\aticalrt.dll
2010-02-11 04:22:52 45056 ----a-w- c:\windows\system32\aticalcl.dll
2010-02-11 04:21:14 3227648 ----a-w- c:\windows\system32\aticaldd.dll
2010-02-11 04:12:24 2670592 ----a-w- c:\windows\system32\ativvaxx.dll
2010-02-11 04:12:00 887724 ----a-w- c:\windows\system32\ativva6x.dat
2010-02-11 04:12:00 3107788 ----a-w- c:\windows\system32\ativva5x.dat
2010-02-11 03:59:16 49664 ----a-w- c:\windows\system32\amdpcom32.dll
2010-02-11 03:55:40 475136 ----a-w- c:\windows\system32\atikvmag.dll
2010-02-11 03:54:04 126976 ----a-w- c:\windows\system32\atiadlxx.dll
2010-02-11 03:53:46 17408 ----a-w- c:\windows\system32\atitvo32.dll
2010-02-11 03:47:50 626688 ----a-w- c:\windows\system32\ati2cqag.dll
2010-02-10 19:20:00 593920 ------w- c:\windows\system32\ati2sgag.exe
2008-03-21 03:27:07 30 -c--a-w- c:\program files\Exiferupdate.ini
2007-06-27 22:08:16 8 -csh--r- c:\windows\system32\9AA88A5B99.dll

============= FINISH: 22:47:23.51 ===============

Attached Files



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#2 pwgib

pwgib

  • Malware Response Team
  • 2,956 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:God's Country
  • Local time:07:40 PM

Posted 05 May 2010 - 10:31 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

PW

#3 extremeboy

extremeboy

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Posted 14 May 2010 - 06:06 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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