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Need Help with XP Reformat


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#1 JazzMahn

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Posted 01 May 2010 - 02:48 PM

Need some help. I helped a friend who had a Dell Inspiron Laptop running Windows XP reformat his computer. He had several viruses and it just seemed smart to do a clean install. I went to Dell's site and used the id number to get the exact drivers needed. I also printed off a Dell list showing installation order for success. All has gone well except for a couple of things.

1. I am online but in Device Manager I have under other devices a yellow apostrophe next to the Network Controller. It must be installed or I wouldn't be able to get online. It says the drivers for this device are not installed. Doesn't make sense. Also when I go in to install the Network Broadband driver from the downloaded drivers I get a message saying that if I continue I will uninstall the program. I have reformatted many computers and feel fairly confidant in doing so. This doesn't make any sense.



2. There is no monitors showing that I am connected to the internet down in the right hand side of the tray. I am sure this is directly related to the Network Controller.

3. This laptop is out of warranty so I can't call Dell but I thought all laptops in the last several years had wireless capability. I can't seem to find a way to install the wireless drivers that are "supposed" to be a part of this laptop. When I do it tells me that there is no card available.

Thanks to all of you for any and all suggestions. I am about to go a little crazy over this.

Look forward to your somments.

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#2 Eyesee

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Posted 01 May 2010 - 04:42 PM

Please post the model number of the laptop so that we can point you in the right direction
In the beginning there was the command line.




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