Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD with no error message


  • Please log in to reply
7 replies to this topic

#1 Gin1103

Gin1103

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:42 AM

Posted 30 April 2010 - 09:47 PM

I came home to find my laptop feeling warmer than normal when I picked it up. I get the Blue Screen of Death with no error message. I have unplugged it, taken the battery out, etc. It is completely cool, and will not come back up. The computer is only 1 year old. They had to install a new hard drive in it while it was still under warranty, but warranty is expired now. I am computer illiterate. Can someone help me, please? Thanks very much!!

BC AdBot (Login to Remove)

 


#2 computerxpds

computerxpds

    Bleepin' Comp


  • Moderator
  • 4,457 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:05:42 AM

Posted 30 April 2010 - 09:56 PM

So just a Blue blank screen showed and then it shut down and now it shows nothing at all on a restart?

sigcomp.png 
If I have replied to a topic and you reply and I haven't gotten back to you within 48 hours (2 days) then send me a P.M.
Some important links: BC Forum Rules | Misplaced Malware Logs | BC Tutorials | BC Downloads |
Follow BleepingComputer on: Facebook! | Twitter! | Google+| Come join us on the BleepingComputer Live Chat too! |


#3 Gin1103

Gin1103
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:42 AM

Posted 30 April 2010 - 09:58 PM

It doesn't shut down. It just sits there with the blue screen. I reboot and it goes back to the blue screen. I've rebooted in the repair mode and the normal mode, several times.

Edited by Gin1103, 30 April 2010 - 10:08 PM.


#4 keyboardNinja

keyboardNinja

    Bleepin' Ninja


  • BC Advisor
  • 4,815 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:teh interwebz
  • Local time:03:42 AM

Posted 30 April 2010 - 11:30 PM

:huh: to Bleeping Computer, Gin1103.

Hmm...if it was abnormally hot, it's possible some inside components were damaged. But since you're still getting graphics, hardware damage seems unlikely (although still possible).

I think this problem warrants intervention from the professionals. We have a special place here at BC to report non-booting computers.

Gin1103, please wait while the staff is notified, and somebody gets a chance to take your topic. :huh:

Everybody else besides the original poster, no posts until further notice.
PICNIC - Problem In Chair, Not In Computer

Posted Image Posted Image

20 Things I Learned About Browsers and the Web

#5 Gin1103

Gin1103
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:42 AM

Posted 30 April 2010 - 11:48 PM

I let it sit for a while. I finally did get an error message. LoadKey failed with error 999 (STHIVE#0)

#6 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,219 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:05:42 AM

Posted 01 May 2010 - 01:14 AM

I let it sit for a while. I finally did get an error message. LoadKey failed with error 999 (STHIVE#0)


Operating System please. XP? Vista? Windows 7?

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif


#7 Gin1103

Gin1103
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:42 AM

Posted 01 May 2010 - 07:34 AM

The error message had an ok on it. When I clicked it, it ran a diagnostic and asked me if I wanted it to repair. I said yes. It set my computer back to a previous setting, rebooted, and all is well. Not sure what that means, but it is working fine now. I appreciate everyone who has tried to help me. Thank you all!!

#8 keyboardNinja

keyboardNinja

    Bleepin' Ninja


  • BC Advisor
  • 4,815 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:teh interwebz
  • Local time:03:42 AM

Posted 01 May 2010 - 02:36 PM

Well, it seems you've solved it on your own. Good job. :huh:
PICNIC - Problem In Chair, Not In Computer

Posted Image Posted Image

20 Things I Learned About Browsers and the Web




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users