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E-Set anti-virus causing BSOD on XP


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#1 Romeo29

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Posted 30 April 2010 - 08:13 PM

Hi,

I think the latest versions of E-Set Anti-virus and Internet Security are giving BSOD (Blue Screen of Death) in Windows XP. I just updated and could not boot into my Windows XP laptop. I googled and found out that many other people reporting the same problem (today). There is no information on E-Set's web site. The support plays the same old record.

The BSOD shows error SESSION3_INITIALIZATION_FAILURE
The error code shown is STOP (0x0000006f, 0,0,0)

I could boot into Safe mode in Windows XP and uninstalled Nod32 and it started to work again.

Please if you also have a similar problem then report here, so that BleepingComputer guys (HJT :thumbsup:) can provide easy to follow instructions.

Thanks.

PS : After Bitdefender and McAfee, this is E-Set (if confirmed by many users) to cripple XP. Who is next?

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#2 keyboardNinja

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Posted 30 April 2010 - 11:47 PM

Hah...I almost installed a trial version of ESET today to try it out for a while. Glad I didn't. :thumbsup:

But yeah, seems like the big-boys of the anti-virus world are having a lot of problems these days....

Edited by keyboardNinja, 30 April 2010 - 11:47 PM.

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#3 Darth sidious

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Posted 02 May 2010 - 10:09 AM

Hi i use eset smart security on laptop running win7 no problems but have a two user licence and over the next week i will be installing on to my desktop running windows xp sp3 i will report back on any problems or lack of them at a later date this month or sooner if i have problems.
HP Compaq 6715b Notebook--AMD Turionx2 2.2Ghz 64 Mobile TL-64--4GB DDR2 667Mhz--Compaq 6715b--fujitsu siemens 500GB sataII Internal, Toshiba 1TB EXT HD Backup--IGP ATI Radeon x1250 128MB--Broadcom a\b\g Wlan adapter built in, Sonicwall TZ100, Dlink DSL 2740b--Windows 7 Ultimate 64-bit and linux ubuntu dual boot--Firefox 4.0 &IE8--Eset Firewall--Nod32 antivirus & Spyware Doctor--Malwarebytes anti malware.

#4 Darth sidious

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Posted 13 May 2010 - 05:09 PM

Have been using eset for 11 days no bsods of any kind or issues only thing i noticed upon start of install was that it detected symantec software installed which i have norton ghost for backup but no issues when using that, perhaps some incompatabilities exist between some symantec software and eset.
HP Compaq 6715b Notebook--AMD Turionx2 2.2Ghz 64 Mobile TL-64--4GB DDR2 667Mhz--Compaq 6715b--fujitsu siemens 500GB sataII Internal, Toshiba 1TB EXT HD Backup--IGP ATI Radeon x1250 128MB--Broadcom a\b\g Wlan adapter built in, Sonicwall TZ100, Dlink DSL 2740b--Windows 7 Ultimate 64-bit and linux ubuntu dual boot--Firefox 4.0 &IE8--Eset Firewall--Nod32 antivirus & Spyware Doctor--Malwarebytes anti malware.

#5 chromebuster

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Posted 18 May 2010 - 11:47 PM

Hi Guys,
You know, it's pretty hard to believe that a company as reputable As Eset would even think to play such pranks on their customers! Well, maybe it's not a prank, but it is certainly not of their character to let those things go unnoticed! I am currently using Eset NOD32 V.4.0 on my laptop, and I mean to upgrade my license. I have a desktop over here too, and it deserves the same protection my laptop gets. I love it! Haven't seen a BSOD yet, and though I'm on windows 7 Pro, I'll be on the lookout.

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