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Infected with Fraud.Sysclean, Trojans, and Rootkits


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3 replies to this topic

#1 diburning

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Posted 30 April 2010 - 05:01 PM

Hello, I am not completely computer illiterate, but on the most part, I probably am.

Last night, I got a popup on my system tray saying that I was infected, blah blah blah. Then, it locked all of my applications saying that it was infected, would not let me open the taskmanager, would not let me access the internet saying that chrome.exe may be infected (my browser).

I forcefully shut the computer off, then turned it back on in safe mode. I did a scan with Spybot S&D and it found Fraud.sysguard. It removed it, then I restarted in normal mode, and the popup came back. So, I shut the computer down forcefully again (by holding down the power button).

I installed Malwarebytes and did a scan while in safe mode. (I cannot run anything in Normal mode because of the rogue antivirus software) I will restart and do another scan, but I expect to have more problems (as in the viruses coming back). Let me know if I need to take further steps to fix my computer.

Here is the log:

QUOTE
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4053

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 6.0.2900.5512

4/30/2010 2:41:43 PM
mbam-log-2010-04-30 (14-41-43).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 271746
Time elapsed: 1 hour(s), 31 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\VSAdd-in (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Owner\Local Settings\Temp\htmR.exe (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\0TUVG56Z\eHd61162acV03003f36002Re8b21f98102T9dcb3edcQ000002fd901801F0020000aJ0f00060
1l0409Kd4e8e0b63180[1] (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\L80MEF2X\eH295db4c1V03f01530002R00000000102T62452262Q000002fa901801F0020000aJ0f00060
1l040930dP000301090[1] (Rootkit.MBR) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\T1RO3500\eH295db4c1V03f01530002R0143fdee102T624522cbQ000002fa901801F0020000aJ0f00060
1l04093180[1] (Rootkit.MBR) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\System\q_btqtoi32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\o.dat (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{F20DC6C2-5212-4F33-8959-AB7D05D4CDB6}\RP65\A0002440.exe (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\TS.EXE (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSScbqp.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.


After a restart (back into safe mode) and a second scan, here is the log

QUOTE
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4053

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 6.0.2900.5512

4/30/2010 4:03:46 PM
mbam-log-2010-04-30 (16-03-46).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 271775
Time elapsed: 49 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{F20DC6C2-5212-4F33-8959-AB7D05D4CDB6}\RP65\A0003559.dll (Trojan.Agent) -> Quarantined and deleted successfully.


Restarted in normal mode, popup still appears, the infection is most likely still on my computer. Help please.

Thank You.

BC AdBot (Login to Remove)

 


#2 schrauber

schrauber

    Mr.Mechanic


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Posted 03 May 2010 - 03:34 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 diburning

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Posted 04 May 2010 - 10:11 PM

Hi, I am currently being helped by someone on the Malwarebytes forums. Thanks anyway though.

#4 schrauber

schrauber

    Mr.Mechanic


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Posted 06 May 2010 - 12:53 PM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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