Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected computer


  • Please log in to reply
8 replies to this topic

#1 Paulina5

Paulina5

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:22 AM

Posted 30 April 2010 - 09:34 AM

My computer keeps jumping to adverts when on the internet, can anybody help me to stop this? I have downloaded several virus scanners and they all show something, but it still keeps happening, any advice? Also malwarebytes is always blocking these sites.
IP-BLOCK 91.212.226.7
IP-BLOCK 64.111.196.114
IP-BLOCK 67.215.241.141
IP-BLOCK 213.163.89.104
every few seconds. Hope someone can help regards P.

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:22 PM

Posted 05 May 2010 - 05:13 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Paulina5

Paulina5
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:22 AM

Posted 08 May 2010 - 10:51 AM

Results of both scans below, thank you for your help.

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Brian on 08/05/2010 at 16:42:08.


Processes terminated by Rkill or while it was running:


C:\Documents and Settings\Brian\Local Settings\Temporary Internet Files\Content.IE5\ONPTPX97\rkill[1].scr


Rkill completed on 08/05/2010 at 16:42:26.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

08/05/2010 16:50:18
mbam-log-2010-05-08 (16-50-18).txt

Scan type: Quick scan
Objects scanned: 131940
Time elapsed: 7 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:22 PM

Posted 08 May 2010 - 05:13 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Paulina5

Paulina5
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:22 AM

Posted 12 May 2010 - 10:31 AM

Here is a copy of the scan, thank you for your help.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/12/2010 at 04:24 PM

Application Version : 4.37.1000

Core Rules Database Version : 4922
Trace Rules Database Version: 2734

Scan type : Complete Scan
Total Scan Time : 03:11:00

Memory items scanned : 244
Memory threats detected : 0
Registry items scanned : 6900
Registry threats detected : 0
File items scanned : 76796
File threats detected : 17

Adware.Tracking Cookie
C:\Documents and Settings\Brian\Cookies\brian@adviva[1].txt
C:\Documents and Settings\Brian\Cookies\brian@e-2dj6whkyapajcep.stats.esomniture[2].txt
C:\Documents and Settings\Brian\Cookies\brian@cdn5.specificclick[2].txt
C:\Documents and Settings\Brian\Cookies\brian@premiumtv.122.2o7[1].txt
C:\Documents and Settings\Brian\Cookies\brian@ehg-twi.hitbox[2].txt
C:\Documents and Settings\Brian\Cookies\brian@doubleclick[1].txt
C:\Documents and Settings\Brian\Cookies\brian@ads.gmodules[2].txt
C:\Documents and Settings\Brian\Cookies\brian@atdmt[2].txt
C:\Documents and Settings\Brian\Cookies\brian@mediaplex[2].txt
C:\Documents and Settings\Brian\Cookies\brian@tradedoubler[1].txt
C:\Documents and Settings\Brian\Cookies\brian@specificclick[2].txt
C:\Documents and Settings\Brian\Cookies\brian@revsci[1].txt
C:\Documents and Settings\Brian\Cookies\brian@e-2dj6wcl4whc5wlo.stats.esomniture[2].txt
C:\Documents and Settings\Brian\Cookies\brian@apmebf[1].txt
C:\Documents and Settings\Brian\Cookies\brian@adtech[1].txt
C:\Documents and Settings\Brian\Cookies\brian@hitbox[2].txt

Rogue.AntiSpyBoss-FakeThreats
C:\WINDOWS\INSTALLER\$PATCHCACHE$\MANAGED\9040AC1900063D11C8EF10054038389C\11.0.5614\GRAPH.EXE

#6 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:22 PM

Posted 12 May 2010 - 03:59 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Paulina5

Paulina5
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:22 AM

Posted 14 May 2010 - 09:32 AM

HI, I run a scan with Dr Web the fast scan took over 5hours and I had to stop it in the end. The full scan took over 15 hours and froze at the end. It found these viruses. Backdoor.Tdss 2459 Backdoor.tdss 565 Trojan. click. 28608 After I rebooted my computer seem to have gone back to almost the beginning. My desktop has lost lots of it Icons Window internet explorer has gone back to explorer7. And outlook needs setting up! Although I saved a report to my desktop on rebooting it has gone and also Dr Web has disappeared. Malawarebytes keeps popping up with report of blocked sites. See below
15:11:11 Brian MESSAGE Protection started successfully
15:11:16 Brian MESSAGE IP Protection started successfully
15:23:06 Brian MESSAGE Protection started successfully
15:23:22 Brian MESSAGE IP Protection started successfully
15:23:58 Brian IP-BLOCK 213.163.89.106
15:24:01 Brian IP-BLOCK 213.163.89.106
15:24:07 Brian IP-BLOCK 213.163.89.106
15:24:19 Brian IP-BLOCK 213.163.89.106
15:24:19 Brian IP-BLOCK 213.163.89.106
15:24:22 Brian IP-BLOCK 213.163.89.106
15:24:28 Brian IP-BLOCK 213.163.89.106
15:24:40 Brian IP-BLOCK 213.163.89.106
15:24:41 Brian IP-BLOCK 213.163.89.107
15:24:44 Brian IP-BLOCK 213.163.89.107
15:24:50 Brian IP-BLOCK 213.163.89.107
15:25:02 Brian IP-BLOCK 213.163.89.107
15:25:02 Brian IP-BLOCK 213.163.89.107
15:25:05 Brian IP-BLOCK 213.163.89.107
15:25:12 Brian IP-BLOCK 213.163.89.107
15:25:24 Brian IP-BLOCK 213.163.89.107
15:25:24 Brian IP-BLOCK 213.163.89.105
15:25:27 Brian IP-BLOCK 213.163.89.105
15:25:33 Brian IP-BLOCK 213.163.89.105
15:25:45 Brian IP-BLOCK 213.163.89.105
15:27:21 Brian IP-BLOCK 91.212.226.7
15:27:24 Brian IP-BLOCK 91.212.226.7
15:27:30 Brian IP-BLOCK 91.212.226.7
15:27:42 Brian IP-BLOCK 91.212.226.7

Should I try a system restore, as half of my programmes have also disappeared.

#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:22 PM

Posted 14 May 2010 - 04:08 PM

Yes you can try system restore.

Then please follow the instructions here to start a new topic in the Logs forum: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Those Backdoor.Tdss infections can require specialist tools to remove. When you create your new topic please provide a link back to this one.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 Paulina5

Paulina5
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:22 AM

Posted 16 May 2010 - 08:51 AM

Thanks for all your help, have done a reboot to factory settings. Assume this gets rid of everything, means loading all programmes again but think its worth it. regards Pauline




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users