Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

My computer has contracted a audio commercial virus


  • This topic is locked This topic is locked
3 replies to this topic

#1 tomhaj

tomhaj

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:07:26 AM

Posted 29 April 2010 - 06:06 PM

Hi Guys!!

So i've been struggling with this problem for a week or so now and I can't seem to figure out how to get rid of it! My computer plays these random audio messages (like advertisements ex Lysol) even when I have no windows open or anything running. This audio virus slows down my computer a lot and it just wont go away!! I have tried scanning it with Malwarebytes but it came up with zero infected files found.

Here is my HijackThis report... I would appreciate any help.
Thank You.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:05:36 PM, on 4/29/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\zHotkey.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\All Users\Application Data\6drDqhuc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
N2 - Netscape 6: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\ATEF\Application Data\Mozilla\Profiles\default\tztfdqjh.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: NETGEAR WG111v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_11.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\McAfee\Common Framework\FrameworkService.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 3926 bytes

Edited by Budapest, 29 April 2010 - 06:08 PM.
Moved from XP ~BP


BC AdBot (Login to Remove)

 


#2 aommaster

aommaster

    I !<3 malware


  • Malware Response Team
  • 5,294 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Dubai
  • Local time:04:26 PM

Posted 03 May 2010 - 12:45 PM

Hello, tomhaj.
My name is aommaster and I will be helping you with your log.

I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.

Thanks

Should you still require assistance, please take note of the points below:
  • Please track this topic by either adding it to your favourites or clicking the Options button at the top of this thread and then Track this topic.
  • Please disable word-wrap before posting logs. This can be done by clicking Format and un-ticking the word-wrap feature in notepad.
  • The logs that you post should be copied and pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • If you do not reply within 5 days, I will have to close your topic. Should you not be able to meet this, please notify me so that I will leave the topic open.
  • Please do not install, update, or run any programs for the duration of the fix.
  • If you do not understand the instructions I provide, please don't hesitate to ask. That's what I'm here for smile.gif
  • Please continue to reply to this topic until I give you the all clean. Just because there are no symptoms of infection doesn't mean that the computer is clean.
  • If you are running Vista, please run all the fixes as an administrator. This is done by right-clicking the program and clicking "Run as Administrator".

Please do the following so I can take a look at the current state of your system.

We need to run RSIT
  1. Download random's system information tool (RSIT) by random/random and save it to your desktop.
  2. Double click on RSIT.exe.
  3. Click Continue at the disclaimer screen.
  4. Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

NEXT:
(This step may produce a blank log. Let me know if that is the case)
We need to run a GMER scan
  1. Download GMER and save to your desktop. Note that the file will be randomly named to prevent active malware from stopping the download.
  2. Close all other open programs as there is a slight chance your computer will crash.
  3. Double click the GMER program. Your security programs may detect GMER's driver trying to load. Allow it.
  4. You may see a warning saying "GMER has detected rootkit activity". If so, select NO.
  5. Make sure all options are checked except:
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive, which is typically C:\
    • Show All (This is important, so do not miss it.)
    Note: If GMER crashes or hangs, please retry running a scan. Only this time, in addition to the options mentioned above, uncheck Devices as well.
  6. When the scan is complete, click Save and save the log onto your desktop.

In your next reply, please include the following:
  • Log.txt
  • info.txt
  • gmer.log

My website: http://aommaster.com
unite_blue.png
Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#3 tomhaj

tomhaj
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:07:26 AM

Posted 04 May 2010 - 12:23 AM

Hey thanks for responding but i have reformated my pc and started over again.
Thanks

#4 aommaster

aommaster

    I !<3 malware


  • Malware Response Team
  • 5,294 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Dubai
  • Local time:04:26 PM

Posted 04 May 2010 - 12:33 AM

Hi!

Thanks for letting me know smile.gif

Since this problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please send me a PM with the address of this thread. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

My website: http://aommaster.com
unite_blue.png
Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users