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redirect virus,atapi.sys rootkit


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2 replies to this topic

#1 jtlighting

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Posted 29 April 2010 - 10:09 AM

hello im new to this stuff and im hoping that u can help me too. i was recently infected with three antisecurity viruses i believe antisoft digital protection and xp security. i think i have been able to remove the first to sucessfully notice i said i think . i was also stupid enough to actually purchase a license from one of these idiots. dont worry financial institutions have been notified. i ran something called tdss rootkiller and i recieved a message saying this i had a infection here:

c:\windows\system32\drivers\atapi.sys

i pressed yes to delete and reboot but its still there and apparently this program cannot remove it. i dont even have any antivirus spyware malware on my system due to the fact that they were uninstalled by my stupidity. well to make a long story short im trying to get a antivirus spyware malware on my sysem but am redirected or recieve a cannot display page message which i assume to be the virus doing what it does so i need help bad since unfortunately i dont have the money to go out and buy a new laptop at this point in time and i really need to use the one i have. i am running windows xp professional (and just recently found out it was the most vulnerable os) NEED HELP REALLY BAD thks

Merged topics then posts deleting redundant content. ~ OB

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Edited by Orange Blossom, 30 April 2010 - 11:47 AM.


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#2 Shannon2012

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Posted 03 May 2010 - 10:55 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 etavares

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Posted 09 May 2010 - 07:45 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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