Problem with Winsock Provider catalog- Limited or no connectivity

Hello all.
One of my Clients is running a Dell Dimension E520 with Windows XP SP3.

Recently, he lost his network connection, and gets the "Windows has detected a problem with the Winsock provider catalog on this computer" message when he runs the network diagnostic tool for XP.

Some things I've tried already:

1. Reboot. (duh)

2. Moved the machine from DHCP to Static - No dice

3. Tried the command line reset that I've found online:

netsh int ip reset
netsh winsock reset

- No dice

4. Downloaded LSPFix, but haven't run it because I don't really know what I'm trying to remove there. Am doing a bit more research on that.

5. Run a Malware scan, didn't help


The machine cannot ping any addresses, and the "Limited or no Connectivity" on the connection hasn't changed no matter what I've done.

Suggestions please? Thank you!

Hi jlokecke ,

Have you tried Window Winsock XP Fix ?

Have a nice day.

Hi jlokecke ,

Have you tried Window Winsock XP Fix ?

Have a nice day.

If the above does not work, then I would try refreshing the TCP/IP Networking Stack by going to Dial-Up and Networking, right click on your connection icon select properties, uncheck everything in the box hit apply (noting what was there), then reboot then proceed reinstalling the items in that window.

You can also try upgrading your network card drivers,

If the above doesn't work then I would start to suspect malware.