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#1 gabe24

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Posted 28 April 2010 - 09:29 PM

Hello, I am having some problems with a redirect with all different search engines including google, yahoo, msn, etc. I am running windows XP and have run multiple antivurus/malware/spyware programs including McAfee, Ad-Aware, CCleaner, Spyware Doctor, Hijack This and Windows Defender. I am a novice with computers and could greatly use your help. Also when I run Ad-Aware it usually finds 3 cookies that continually reappear adyieldmanager, atdmt and adserv. I have also scanned my PC in safe mode as well. Thank you for your help. Gabe

Edited by Orange Blossom, 29 April 2010 - 12:13 AM.
Move to AII as no logs posted. ~ OB


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#2 gabe24

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Posted 29 April 2010 - 10:12 PM

In regards to my previous post I have tried to run the gmer tool to diagnose any problems and the program will only run a set amount of time before I receive an error message in the form of a blue screen. It tells me that if I have seen this message for the first time to restart the computer or if this error message has been seen before to do the following. Run a system diagnostic utility supplies by your hardware manufacturer. In particular run a memory check and check for faulty or mismatched memory. Then it goes on to say "STOP 0x0000007f, 0x0000000D, 0x00000000, 0x00000000, 0x00000000. If someone could please hep advise me on how to proceed from here. I have been able to run the DDS tool and can post the results here in case that helps. Thanks, Gabe

#3 Budapest

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Posted 29 April 2010 - 10:27 PM

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#4 gabe24

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Posted 30 April 2010 - 05:06 PM

Here are the results from the malwarebytes' scan. Thanks, Gabe

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4054

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/30/2010 5:04:57 PM
mbam-log-2010-04-30 (17-04-57).txt

Scan type: Quick scan
Objects scanned: 123450
Time elapsed: 12 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Van Lahr\Local Settings\Application Data\ave.exe" /START "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\zaponce53198.dat (Worm.Koobface) -> Quarantined and deleted successfully.
C:\WINDOWS\zaponce53290.dat (Worm.Koobface) -> Quarantined and deleted successfully.
C:\WINDOWS\bf23567.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Van Lahr\Application Data\avdrn.dat (Malware.Trace) -> Quarantined and deleted successfully.

#5 Budapest

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Posted 30 April 2010 - 06:26 PM

Run the scan again and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 gabe24

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Posted 30 April 2010 - 09:04 PM

Here is the las log. But I still have the redirect problem. Thanks, Gabe

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4054

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/30/2010 9:03:49 PM
mbam-log-2010-04-30 (21-03-49).txt

Scan type: Quick scan
Objects scanned: 123548
Time elapsed: 13 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 Budapest

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Posted 02 May 2010 - 10:37 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#8 gabe24

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Posted 04 May 2010 - 08:52 PM

Here are the results of my scan. Also upon reboot I received two messages twice saying that wmiprvse.exe was infected and that I needed to start my antivirus software but I declined to do that both times. There was also another .exe file but I was unable to document that particular one. Hope this helps and I will be waiting for your advice. Thanks, Gabe


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/03/2010 at 11:23 PM

Application Version : 4.36.1006

Core Rules Database Version : 4852
Trace Rules Database Version: 2664

Scan type : Complete Scan
Total Scan Time : 00:45:43

Memory items scanned : 375
Memory threats detected : 0
Registry items scanned : 7234
Registry threats detected : 2
File items scanned : 29459
File threats detected : 24

Adware.Tracking Cookie
C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@collective-media[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@invitemedia[2].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@specificmedia[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@adxpose[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@pointroll[2].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@bs.serving-sys[2].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@serving-sys[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@bizzclick[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@ad.yieldmanager[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@interclick[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@interclick[3].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@a1.interclick[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@ad.wsod[2].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@imrworldwide[2].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@atdmt[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@eas.apm.emediate[2].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@content.yieldmanager[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@collective-media[2].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@collective-media[1].txt
C:\Documents and Settings\Van Lahr\Cookies\van_lahr@ads.bleepingcomputer[2].txt

Rogue.AntivirusSoft
HKU\.DEFAULT\Software\avsoft
HKU\S-1-5-18\Software\avsoft

Adware.Vundo Variant/Rel
C:\WINDOWS\SYSTEM32\ILKKJ.IN

#9 Budapest

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Posted 04 May 2010 - 08:54 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 gabe24

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Posted 06 May 2010 - 08:33 PM

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4054

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 7.0.5730.13

5/6/2010 8:32:14 PM
mbam-log-2010-05-06 (20-32-14).txt

Scan type: Quick scan
Objects scanned: 127351
Time elapsed: 9 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\njmsattq (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\NetworkService\Local Settings\Application Data\sqxaaufop\uhjwlcgtssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

#11 Budapest

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Posted 06 May 2010 - 08:36 PM

Do this again and post the new log. Also tell me how your computer is running.

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.


The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 gabe24

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Posted 09 May 2010 - 04:00 PM

Here are the results from the scan. Although I do still have the browser redirect but it is only on Google and Yahoo. I think the system runs OK besides being a CPU hog occaisonally. Let me know where to go from here. Thanks, Gabe

can type: Quick scan
Objects scanned: 131383
Time elapsed: 18 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#13 Budapest

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Posted 09 May 2010 - 04:42 PM

Please download HostsXpert 4.3
  • Extract (unzip) HostsXpert.zip to a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Restore MS Hosts File".
  • Click OK at the confirmation box.
  • Click "Make ReadOnly?".
  • Click the X to exit the program.
-- Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 gabe24

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Posted 09 May 2010 - 09:15 PM

OK I have done that.

#15 Budapest

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Posted 09 May 2010 - 09:53 PM

Still having redirect problems?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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