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Adobe Flash Player 10


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#1 ABracamont

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Posted 28 April 2010 - 09:29 PM

Hi;

I received a message from Adobe Flash Player to update to the latest version (AFP 10). I did so without an issue and it worked fine for about a day. Now I keep getting messages that AFP is not installed on my computer. After several re-installs I continue to get the same message. I verify in control panel after each install and it is present. After each message I re-check control panel and sure enough it is missing. Seems like a virus.

Help please.

EDIT: Moved from XP forum to more appropriate Email/Web Browsing.

Edited by hamluis, 30 April 2010 - 02:32 PM.


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#2 cryptodan

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Posted 28 April 2010 - 10:22 PM

Any error messages during install?

Can you do an about:plugins via firefox if you use it? Take a screen shot of it.

In IE go to tools then manage add-ons.

#3 ABracamont

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Posted 28 April 2010 - 10:57 PM

Thanks for the response. Not sure I understand what to do with manage add-ons on IE. No there were no error messages on install.

#4 cryptodan

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Posted 28 April 2010 - 10:59 PM

Take a screenshot before and after you run IE. I want to see if the plugin disappears.

What version of IE do you have?

If you use Firefox, what version is it?

#5 ABracamont

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Posted 30 April 2010 - 12:15 PM

Hi cryptodan;

Thanks for the help.

I run IE7 on a PC (XE Home Edition).

Attached is my Manage Add-ons screen.

Regards, Al

#6 cryptodan

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Posted 30 April 2010 - 12:26 PM

What is XP Home XE Edition I have never heard of it.

#7 ABracamont

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Posted 01 May 2010 - 01:46 PM

Sorry a typo... I meant I am running Windows XP Home Edition, and Internet Explorer 7.

#8 ABracamont

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Posted 08 May 2010 - 04:36 PM

This has really become odd. Here is the sequence I just now followed and the result. The computer has beed idle since yesterday.

Wake computer --> Launch IE7 --> Navigate to Picasa website --> Get message that I need Flash Player 9 or newer --> Close IE7 and open Control Panel/Add or Remove Programs --> List shows NO Flash Player is installed --> Close Control Panel/Add or Remove Programs.

Launch AOL --> All AOL windows, animations, etc function without issue --> Close AOL and open Control Panel/Add or Remove Programs --> List shows Flash Player 10 IS installed (What the....) --> Close Control Panel/Add or Remove Programs --> Launch IE7 --> Navigate to Picasa website --> Website functions without issue.

Help!?

Regards, Al

#9 ABracamont

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Posted 23 May 2010 - 05:03 PM

Moderator - Please close this topic. I am pursuing this issue in the virus/malware forum.




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