Posted 28 April 2010 - 07:20 PM
My computer has been taken hostage by this rogue anti-virus and I cannot do anything to combat it.
As soon as I boot up, it gives me a black background and has its own interface loaded and will not let me continue until I buy it.
This also happens when I try to boot up in Safe-Mode and Safe-Mode with Networking.
I've downloaded Malware-bytes and everything listed on the guide onto a separate USB already but I cannot access them. What else can i do?
Safe Mode with Command Prompt works, but I'm not too savvy with it. Task Manager cannot be accessed whenever I do Ctrl+Alt+Delete or Ctrl+Shift+Esc.
Before this happened i noticed that Anti-Malware Doctor and Vista Total Security taking over my computer as well.
I've tried to follow the guide, but i can't run anything nor kill processes so I am forced to seek a different route.