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new video card, power loss


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21 replies to this topic

#1 hitmanrj45

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Posted 28 April 2010 - 04:45 PM

ok, so i got a "new" video card today from a friend i say new cuz it's new to me but used. i know he is careful with his stuff and wouldn't give me a dead card. well after installing it and doing a few troubleshooting issues to get it working i was thrilled. i went to launch a game and it worked, but after about 1-2 minutes of the game being launched my entire PC shut down without warning, BSOD, sound looping or anything. the computer turns right back on when i press the button without issues, but anytime i try to play a game this happens.

asus m3n72-d mother board
bfg 8800gt oce 512mb video card
2gigs of ram
windows XP pro
amd athlon dual core 2.8ghz
650watt psu

i know the psu is powerful enough for the card so i'm lost as to what is happening.

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#2 computerxpds

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Posted 28 April 2010 - 04:48 PM

It could be overheating. To troubleshoot this Go to this site and download SpeedFan--> http://www.almico.com/sfdownload.php and then post a screen shot of the speedfan window. :thumbsup:

Edited by computerxpds, 28 April 2010 - 04:53 PM.

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#3 the_patriot11

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Posted 28 April 2010 - 04:56 PM

overheating or PSU would be my guess. You say its powerful enough-but are you looking at both the wattage and the amperage? how much amperage is along your +12v rail?

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Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#4 hitmanrj45

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Posted 28 April 2010 - 05:07 PM

ok guys, ty.

along my +12v rail is 28A, and as far as gpu fan speed i have a controller downloaded allready and i have it jacked to the max so i don't think it's overheating due to that. i'll try and get a SS of the fan speed for ya.

Attached Files


Edited by hitmanrj45, 28 April 2010 - 06:05 PM.


#5 bwest0703

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Posted 28 April 2010 - 06:47 PM

On my desktop I upgraded my graphics card to a bfg 9800 GT OC. It was factory overclocked, and exact same problems as you are mentioning. Come to find out bfg had the factory overclock set a bit too high. I turned it down some, and not a problem since. If you use RivaTuner to adjust speeds make sure you save a profile and apply it so it starts with the slightly turned down settings at windows start-up. This will keep you from having to constantly under clock (I know, sounds weird me even saying under clock) your card every time you play a graphic intensive 3D game.
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#6 dpunisher

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Posted 28 April 2010 - 07:15 PM

I would look real hard at that PSU. 28 amps (336 watts) from the 12V in a 650 watt unit means this is likely an older and/or cheapie design. Use a meter to monitor your 12v (yellow wire on a spare molex) when gaming. What is the actual brand/model of the PSU?

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#7 hitmanrj45

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Posted 28 April 2010 - 07:16 PM

ok, i tried turning down my overclocking a litlle to the standard (not factory OC) frequencies, on first attempt of playing a game, the shaders blew out and then the machine shutdown as i described before.

#8 hitmanrj45

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Posted 28 April 2010 - 07:17 PM

the brand or model i'm not sure of, but i know it's not a major brand, i did get this relatively cheap as i was on a budget at the time and just needed a working PSU.

#9 bwest0703

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Posted 28 April 2010 - 07:21 PM

I believe Belarc Advisor will list the mfg and model of your PSU. Download it and it will give you more information than you probably would want to know about your PC. PSU being one of them.
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#10 Torvald

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Posted 28 April 2010 - 08:08 PM

Belarc Advisor is indeed a very valuable tool, and I also recommend it if you haven't tried it yet.

I don't think it will display any info about your power supply unit, though - at least the Belarc Advisor version 8.1k I'm currently using does not.

However, you can easily obtain info about your PSU by opening your computer case and reading the manufacturer and power rating info off the side of the PSU unit.

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#11 hitmanrj45

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Posted 28 April 2010 - 08:23 PM

ok, here is everything that belarc told me. sorry this is big.


Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) No details available
Processor a Main Circuit Board b
2.80 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: ASUSTeK Computer INC. M3N72-D 1.XX
Serial Number: MS1C92B61700851
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS M3N72-D ACPI BIOS Revision 1402 12/04/2009
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
90.49 Gigabytes Hard Drive Free Space

DVDRW 18X18X12X [CD-ROM drive]
LITE-ON CD N LH52N1P [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Hitachi HDT725025VLA380 [Hard drive] (250.06 GB) -- drive 0, SMART Status: Healthy 2048 Megabytes Usable Installed Memory

Slot 'DIMM_A1' has 1024 MB
Slot 'DIMM_B1' has 1024 MB
Slot 'DIMM_A2' is Empty
Slot 'DIMM_B2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 250.05 GB 90.49 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Aunt Lynda 3/26/2010 2:59:34 PM (admin)
Guest 2/3/2010 9:10:20 PM
Hitman 4/28/2010 9:14:20 PM (admin)
local system accounts
Administrator never (admin)
HelpAssistant never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Brother MFC-3360C USB Printer on USB001
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce 8800 GT [Display adapter]
DELL 1503FP [Monitor] (14.6"vis, s/n 32DVX25ABVTA, May 2002)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller (2x)
Standard OpenHCD USB Host Controller (2x) NVIDIA High Definition Audio
Realtek High Definition Audio
Virus Protection [Back to Top] new Group Policies
Norton AntiVirus Version 15.50
Virus Definitions Version 1/22/2008 Rev Not Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices

1394 Net Adapter #2
NVIDIA nForce 10/100/1000 Mbps Ethernet
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:24:8C:4F:98:F4

Networking Dns Servers: 4.2.2.2
4.2.2.3
OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device (2x)
HID-compliant mouse (3x)
NVIDIA Network Bus Enumerator
Razer Gaming Device
USB Composite Device
USB Root Hub (4x)

See your entire network map...
click for Belarc's System Management products

new Network Map (mouse over IP address for physical address) [Back to Top]
IP Device Type Device Details Device Roles
192.168.1.1 Router Netgear / WNDR3300 DHCP Server, Gateway, Web Server
192.168.1.3 Windows XP Workstation Ryan-d856c9a1c8 (in HOME), Asustek Print Server, Browse Master

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Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 04/13/2010 Microsoft Security Bulletin Summary) have been installed.


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Software Licenses [Back to Top]

Activision - Call of Duty 4 UUDLLW4EGELTGUP25853
Activision - Call of Duty WAW 1W1MDHT75T7C2XEE5C4B
Adobe Systems - Adobe Photoshop 5.5 PWW550R2001191-482
Belarc - Advisor 7f9ac1a8
Electronic Arts - Battlefield 2 x939201000000d08c9ddf0115d1118c7a00c04fc297eb01000↵
0004927478f2ae3dd43ba480af90f26e272000000004000000↵
05400680069007300200069007300200074006800650020006↵
400650073006300720069007000740069006f006e002000730↵
07400720069006e0067002e00000003660000a800000010000↵
000be386c21a1ba3bc073c817530c3a8cd6000000000480000↵
0a000000010000000d54d698428922031efa7896944acf3ce1↵
80000007ec4ac1cbdd6564f3b3ea71ecb726a9aa62d7d3246f↵
9cce8140000002e9edae275fc46aebc0150666793ae5d95ff9↵
2e6
Electronic Arts - Battlefield 2 Special Forces x939201000000d08c9ddf0115d1118c7a00c04fc297eb01000↵
0004927478f2ae3dd43ba480af90f26e272000000004000000↵
05400680069007300200069007300200074006800650020006↵
400650073006300720069007000740069006f006e002000730↵
07400720069006e0067002e00000003660000a800000010000↵
0005c11daa0bcc44837aee82a0e5b424df7000000000480000↵
0a00000001000000068558cd1c98d95cbc103155ccb8eea621↵
8000000771cbe344cbd8108dca529bdae512b7ffefd6afc099↵
3305f14000000c3869c03a67097658ab653719db54c1618197↵
db3
Electronic Arts - Battlefield Bad Company 2 23QYUUMQN43TVT9PQZW9
Microsoft - Internet Explorer 92318-600-3384782-22939
Microsoft - WebFldrs XP 12345-111-1111111-82372
Microsoft - Windows XP Professional 76487-083-3384782-22939 (Key: BQKT8-TXCPK-YYTK4-Y2HH4-GTB46)
Symantec - AppCore 1
Symantec - Component Framework 1
Symantec - Norton AntiVirus 1
Symantec - Norton AntiVirus Help 1
Symantec - Norton Internet Security 1
Symantec - Norton Protection Center 1
Symantec - Real Time Storage Protection Component 1
Symantec - SymNet 1
Unreal Technology - Installed Apps FKVPV-DCMT3-AYWTM-GNFRV
Valve - Steam 1

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new Software Versions & Usage (mouse over i for details, click i for location) [Back to Top]

i
addoninstaller.exe
ı
i
Adobe ImageReady ™ 2.0 Version 2.0
ı
i
Adobe Photoshop Version 5.5
ı
i
Adobe Systems, Inc. Adobe Gamma Loader Version 1, 0, 0, 1
ı
i
Alexander Roshal - WinRAR Version 3.90.4.0
ı
i
ALWIL Software - avast! Antivirus Version 5, 0, 0, 0

i
Apple Inc. - QuickTime QuickTime 7.5 (861)
ı
i
ASUSTek Computer Inc. - ASUS Update Version 7, 15, 0, 4

i
ASUSTek Computer Inc. - MyLogo Application Version 7, 14, 0, 2
ı
i
Belarc, Inc. - Advisor Version 8.1k
ı
i
Call of Duty® 4 - Modern Warfare™ Multiplayer

i
Call of Duty® 4 - Modern Warfare™ Singleplayer
ı
i
Cerulean Studios - Trillian Version 3, 1, 14, 0

i
Cinematronics - 3D Pinball Version 5.1.2600.5512
ı
i
Dominating Bytes Design - TeamSpeak 2 Client Version 2.0.32.60
ı
i
EA Digital Illusions CE AB - Battlefield: Bad Company™ 2 Updater Version 4.0.21.0

i
Electronic Arts - EasyInfo 2 Version 2,0,2,5

i
Electronic Arts Inc. - EReg Version 1, 0, 0, 59
ı
i
EVGAPrecision Version 1, 9, 0, 0
ı
i
Geeks3D.com - FurMark Version 1, 8, 2, 0
ı
i
Google Chrome Version 0.0.0.0
ı
i
Google Earth Version 5.1.3534.411
ı
i
Google Update Version 1.2.131.7

i
hl2.exe

i
IGN Entertainment - Download Manager Version 2.3.10.115

i
Launch BF2 Standalone Server

i
left4dead.exe
ı
i
Malwarebytes' Anti-Malware Version 1.43

i
Microsoft ® Windows Script Host Version 5.7.0.18066
ıı
i
Microsoft Corporation - Internet Explorer Version 7.00.6000.17023
ı
i
Microsoft Corporation - Messenger Version 4.7.3001
ı
i
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512

i
Microsoft Corporation - Windows Movie Maker Version 2.1.4027.0

i
Microsoft Corporation - Windows® NetMeeting® Version 3.01

i
Microsoft Corporation - Zone.com Version 1.2.626.1

i
Microsoft Data Access Components Version 3.525.1132.0
ıı
i
Microsoft® Windows Media Player Version 9.00.00.4503

i
Microsoft® .NET Framework Version 2.0.50727.3053

i
Microsoft® .NET Framework Version 3.0.6920.1427

i
ModernRcon v0.7
ı
i
Mozilla Corporation - Firefox Version 3.6.3
ı
i
NVIDIA Driver Helper Service, Version 197.45 Version 4.00.1381.9745
ı
i
Phyxion.net - Driver Sweeper Version 2.1.0.0

i
Piriform Ltd - CCleaner Version 2, 29, 0, 1111

i
Play Battlefield 2
ı
i
PnkBstrA
ı
i
PnkBstrB
ı
i
Power Play Development - PlayPoker Version 1.0.0.219
ı
i
razerhid Application Version 1, 0, 0, 1
ı
i
razertra Application Version 1, 0, 0, 1
ı
i
RTSS Version 3, 6, 0, 0

i
Sun Microsystems, Inc. - Java™ Platform SE 6 U6 Version 6.0.60.2

i
Symantec Core Component Version 1.9.2.84

i
Symantec Corporation - Firewall Component Version 3.0

i
Symantec Corporation - Norton AntiVirus Version 15.5.0
ı
i
Symantec Security Technologies Version 107.0.4.3
ı
i
Symantec Shared Component Version 15.5
ıı
i
TeamSpeak 3 Client Version 1, 0, 0, 0

i
TEcfg Application Version 1, 0, 0, 1
ıı
i
TigerPlayer Version 20090908
ı
i
Valve Corporation - Steam Version 1.0.0.0
ı
i
Ventrilo Application Version 3, 0, 1, 0
ı
i
www.BitComet.com - BitComet Version 1.20
ı
i
Xfire Version 13133
ı
i
Yahoo! Messenger Version 9,0,0,2162

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ı Marks software last used within the past 7 days.
ıı Marks software last used within the past 90 days, but over 7 days ago.
ııı Marks software last used within the past year, but over 90 days ago.
ıııı Marks software last used over 1 year ago.
Unmarked software lacks the data to determine last use.

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Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0 Service Pack 2
no verification data KB958481 on 8/15/2009 (details...)
no verification data KB974417 on 10/14/2009 (details...)
.NET Framework 3.0 Service Pack 2
no verification data KB958483 on 8/15/2009 (details...)
.NET Framework 3.5 SP1
no verification data KB958484 on 8/15/2009 (details...)
no verification data KB963707 on 9/3/2009 (details...)
MSXML 6 Service Pack 2 (KB954459)
no verification data KB954459 on 8/18/2009 (details...)
Windows Media Player 6.4
SP0
passed verification KB925398_WMP64 on 2/15/2008 (details...)
Windows Media Player
SP0
passed verification KB911564 on 2/15/2008 (details...)
passed verification KB973540_WM9 on 10/2/2009 (details...)
passed verification KB973540_WM9L on 8/13/2009 (details...)
passed verification KB979402_WM9 on 4/14/2010 (details...)
Windows XP
SP0
passed verification KB938127-IE7 on 2/16/2008 (details...)
passed verification KB941569 on 2/15/2008 (details...)
passed verification KB942615-IE7 on 2/16/2008 (details...)
passed verification KB944533-IE7 on 2/16/2008 (details...)
passed verification KB947864-IE7 on 4/11/2008 (details...)
passed verification KB950759-IE7 on 6/11/2008 (details...)
passed verification KB953838-IE7 on 8/15/2008 (details...)
passed verification KB969897-IE7 on 6/16/2009 (details...)
passed verification KB972260-IE7 on 7/29/2009 (details...)
passed verification KB974455-IE7 on 10/14/2009 (details...)
passed verification KB976325-IE7 on 12/11/2009 (details...)
passed verification KB976749-IE7 on 11/7/2009 (details...)
passed verification KB978207-IE7 on 1/31/2010 (details...)
passed verification KB980182-IE7 on 3/31/2010 (details...)
SP3
passed verification KB888111WXPSP2 on 2/14/2008 (details...)
no verification data KB936929[SP] on 9/30/2009 (details...)
SP4
passed verification KB923561 on 9/30/2009 (details...)
no verification data KB938464 on 9/30/2009 (details...)
no verification data KB938464-V2 on 10/2/2009 (details...)
passed verification KB946648 on 9/30/2009 (details...)
no verification data KB950760 on 6/11/2008 (details...)
passed verification KB950762 on 9/30/2009 (details...)
passed verification KB950974 on 9/30/2009 (details...)
passed verification KB951066 on 9/30/2009 (details...)
passed verification KB951072-V2 on 8/15/2008 (details...)
passed verification KB951376 on 9/30/2009 (details...)
passed verification KB951376-V2 on 9/30/2009 (details...)
passed verification KB951698 on 9/30/2009 (details...)
passed verification KB951748 on 9/30/2009 (details...)
passed verification KB951978 on 10/2/2009 (details...)
passed verification KB952004 on 9/30/2009 (details...)
passed verification KB952287 on 9/30/2009 (details...)
passed verification KB952954 on 9/30/2009 (details...)
no verification data KB953839 on 8/15/2008 (details...)
passed verification KB954459 on 10/2/2009 (details...)
passed verification KB954550-V5 on 8/15/2009 (details...)
passed verification KB954600 on 9/30/2009 (details...)
passed verification KB955069 on 9/30/2009 (details...)
passed verification KB955759 on 1/31/2010 (details...)
passed verification KB955839 on 6/16/2009 (details...)
passed verification KB956572 on 9/30/2009 (details...)
passed verification KB956744 on 10/2/2009 (details...)
passed verification KB956802 on 9/30/2009 (details...)
passed verification KB956803 on 9/30/2009 (details...)
passed verification KB956844 on 9/30/2009 (details...)

Windows XP
SP4 (continued)
passed verification KB957097 on 9/30/2009 (details...)
passed verification KB958644 on 9/30/2009 (details...)
passed verification KB958687 on 9/30/2009 (details...)
no verification data KB958869 on 10/14/2009 (details...)
passed verification KB959426 on 9/30/2009 (details...)
passed verification KB960225 on 9/30/2009 (details...)
passed verification KB960803 on 9/30/2009 (details...)
passed verification KB960859 on 9/30/2009 (details...)
passed verification KB961118 on 9/30/2009 (details...)
passed verification KB961371 on 9/30/2009 (details...)
passed verification KB961373 on 9/30/2009 (details...)
passed verification KB961501 on 9/30/2009 (details...)
passed verification KB967715 on 9/30/2009 (details...)
passed verification KB968389 on 10/13/2009 (details...)
passed verification KB968537 on 9/30/2009 (details...)
passed verification KB969059 on 10/14/2009 (details...)
no verification data KB969898 on 6/16/2009 (details...)
passed verification KB969947 on 11/12/2009 (details...)
passed verification KB970238 on 9/30/2009 (details...)
passed verification KB970430 on 12/11/2009 (details...)
passed verification KB970653-V3 on 8/28/2009 (details...)
passed verification KB971468 on 2/11/2010 (details...)
passed verification KB971486 on 10/14/2009 (details...)
passed verification KB971557 on 9/30/2009 (details...)
passed verification KB971633 on 9/30/2009 (details...)
passed verification KB971657 on 9/30/2009 (details...)
passed verification KB971737 on 12/11/2009 (details...)
passed verification KB971961 on 9/10/2009 (details...)
passed verification KB972270 on 1/31/2010 (details...)
no verification data KB973346 on 7/16/2009 (details...)
passed verification KB973354 on 9/30/2009 (details...)
passed verification KB973507 on 9/30/2009 (details...)
no verification data KB973525 on 10/14/2009 (details...)
passed verification KB973687 on 11/25/2009 (details...)
passed verification KB973815 on 9/30/2009 (details...)
passed verification KB973869 on 9/30/2009 (details...)
passed verification KB973904 on 12/11/2009 (details...)
passed verification KB974112 on 10/14/2009 (details...)
passed verification KB974318 on 12/11/2009 (details...)
passed verification KB974392 on 12/11/2009 (details...)
passed verification KB974571 on 10/14/2009 (details...)
passed verification KB975025 on 10/14/2009 (details...)
passed verification KB975467 on 10/14/2009 (details...)
passed verification KB975560 on 2/11/2010 (details...)
passed verification KB975561 on 3/10/2010 (details...)
passed verification KB975713 on 2/11/2010 (details...)
passed verification KB976098-V2 on 11/25/2009 (details...)
passed verification KB977165 on 2/11/2010 (details...)
passed verification KB977816 on 4/14/2010 (details...)
passed verification KB977914 on 2/11/2010 (details...)
passed verification KB978037 on 2/11/2010 (details...)
passed verification KB978251 on 2/11/2010 (details...)
no verification data KB978262 on 2/11/2010 (details...)
passed verification KB978338 on 4/14/2010 (details...)
passed verification KB978601 on 4/14/2010 (details...)
passed verification KB978706 on 2/11/2010 (details...)
passed verification KB979306 on 2/24/2010 (details...)
passed verification KB979309 on 4/14/2010 (details...)
passed verification KB979683 on 4/14/2010 (details...)
passed verification KB980232 on 4/14/2010 (details...)
passed verification KB981349 on 4/14/2010 (details...)
Windows
SP1
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passed verification NLSDOWNLEVELMAPPING on 2/16/2008 (Microsoft National Language Support Downlevel APIs)

#12 hitmanrj45

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Posted 28 April 2010 - 09:26 PM

also before i get the dumb suggestions i do have the latest drivers, and i have reseated the card and i updated my BIOS too.

#13 the_patriot11

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Posted 28 April 2010 - 09:59 PM

hmmmm 28 amps should be able to handle a basic 8800 and all other components, but an overclocked card may draw more power, typically you want at least 35 amps on the 12v rails to be safe, though again, 28 amps should in theory run it. Do you have another system to try this card in or a lower powered card to try in it? if not, have you tried downclocking it to stock settings using a application like rivatuner? bwest may be on to something here.

picard5.jpg

 

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#14 hitmanrj45

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Posted 28 April 2010 - 10:41 PM

yes, i down clocked it to the standard 600/1500 mhz and still the same thing, then i down clocked slightly further and still the same thing. and i looked up my specific card and even with the factory overclock, the PSU requirements is 28A minimum. so i'm thinking as i have a cheapo power supply having the minimum amperage is the issue.

#15 the_patriot11

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Posted 28 April 2010 - 10:50 PM

what brand is it and whats the efficiency?

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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