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Browser Rediretction, Can't eliminate it


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3 replies to this topic

#1 samsbit

samsbit

  • Members
  • 3 posts
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  •  
  • Local time:07:57 PM

Posted 28 April 2010 - 08:40 AM

Hello, I'm new to these forums so forgive me if I am posting here out of turn.

I have tried absolutely everything I can think of to get rid of this problem. My firefox redirects my google searches to unwanted web pages, and spurious tabs open of their own accord going to various unwanted sites. Combofix says it detects rootkit activity, and I thought it had deleted them but i dont think it has as the problem persists. I Have also run Hijack this to get a report to show people to hopefully get some more information, i'll include the combofix log and the hijack this log.

Can anyone help?

COMBOFIX LOG

ComboFix 10-04-27.02 - Sam 28/04/2010 11:58:55.5.2 - x86 MINIMAL
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.1014.728 [GMT 1:00]
Running from: c:\users\Sam\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\1875036062.dat
c:\windows\system32\tmp.reg

.
((((((((((((((((((((((((( Files Created from 2010-03-28 to 2010-04-28 )))))))))))))))))))))))))))))))
.

2010-04-28 11:10 . 2010-04-28 11:10 -------- d-----w- c:\users\Sam\AppData\Local\temp
2010-04-28 11:10 . 2010-04-28 11:10 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-04-28 11:10 . 2010-04-28 11:10 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-04-27 14:52 . 2010-04-27 14:52 -------- d-----w- c:\users\Sam\AppData\Roaming\Avira
2010-04-27 14:45 . 2010-03-01 09:05 124784 ----a-w- c:\windows\system32\drivers\avipbb.sys
2010-04-27 14:45 . 2010-02-16 13:24 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-04-27 14:45 . 2009-05-11 11:49 51992 ----a-w- c:\windows\system32\drivers\avgntdd.sys
2010-04-27 14:45 . 2009-05-11 11:49 17016 ----a-w- c:\windows\system32\drivers\avgntmgr.sys
2010-04-27 14:45 . 2010-04-27 14:45 -------- d-----w- c:\programdata\Avira
2010-04-27 14:45 . 2010-04-27 14:45 -------- d-----w- c:\program files\Avira
2010-04-27 09:46 . 2010-04-27 09:46 35 ----a-w- c:\users\Sam\AppData\Roaming\SetValue.bat
2010-04-27 08:52 . 2010-04-27 08:52 -------- d-----w- c:\program files\Sophos
2010-04-27 08:47 . 2010-04-27 08:47 -------- d-----w- c:\users\Sam\AppData\Local\avG
2010-04-27 08:47 . 2010-04-27 08:47 -------- d-----w- c:\programdata\avG
2010-04-27 08:45 . 2010-04-27 08:45 242696 ----a-w- c:\programdata\avg9\update\backup\avgtdix.sys
2010-04-27 08:44 . 2010-04-27 08:44 1689952 ----a-w- c:\programdata\avg9\update\backup\avgupd.dll
2010-04-21 11:10 . 2010-04-21 11:10 52224 ----a-w- c:\users\Sam\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-04-21 11:10 . 2010-04-26 23:07 117760 ----a-w- c:\users\Sam\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-04-21 11:08 . 2010-04-21 11:08 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2010-04-21 11:08 . 2010-04-21 11:08 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-04-21 11:08 . 2010-04-21 11:08 -------- d-----w- c:\users\Sam\AppData\Roaming\SUPERAntiSpyware.com
2010-04-21 11:08 . 2010-04-21 11:08 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-04-21 02:00 . 2010-02-12 10:48 293376 ----a-w- c:\windows\system32\browserchoice.exe
2010-04-20 23:09 . 2010-04-20 23:09 -------- d-----w- c:\users\Sam\AppData\Roaming\Malwarebytes
2010-04-20 23:09 . 2010-03-29 23:46 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-20 23:09 . 2010-04-20 23:09 -------- d-----w- c:\programdata\Malwarebytes
2010-04-20 23:09 . 2010-04-20 23:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-20 23:09 . 2010-03-29 23:45 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-15 11:57 . 2010-02-23 11:32 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-15 11:57 . 2010-02-23 11:32 78848 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-15 11:57 . 2010-02-23 11:32 105984 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-15 11:57 . 2010-02-18 14:49 3598216 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-15 11:57 . 2010-02-18 14:49 3545992 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-04-15 11:57 . 2010-03-04 18:54 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-04-15 11:48 . 2010-02-18 14:49 898952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-04-15 11:48 . 2010-02-18 14:11 190464 ----a-w- c:\windows\system32\iphlpsvc.dll
2010-04-15 11:48 . 2010-02-18 11:52 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2010-04-14 12:11 . 2009-12-23 12:43 171520 ----a-w- c:\windows\system32\wintrust.dll
2010-04-14 12:11 . 2010-01-15 00:04 98304 ----a-w- c:\windows\system32\cabview.dll
2010-04-14 11:58 . 2010-04-14 11:58 4076824 ----a-w- c:\programdata\avg9\update\backup\avgui.exe
2010-04-14 11:58 . 2010-04-14 11:58 2059544 ----a-w- c:\programdata\avg9\update\backup\avgtray.exe
2010-04-14 11:58 . 2010-04-14 11:58 598296 ----a-w- c:\programdata\avg9\update\backup\avgsrmx.dll
2010-04-14 11:58 . 2010-04-14 11:58 1598744 ----a-w- c:\programdata\avg9\update\backup\avgssie.dll
2010-04-14 11:58 . 2010-04-14 11:58 1515224 ----a-w- c:\programdata\avg9\update\backup\avgwd.dll
2010-04-14 11:58 . 2010-04-14 11:58 1274136 ----a-w- c:\programdata\avg9\update\backup\avgfrw.exe
2010-04-14 11:58 . 2010-04-14 11:58 556824 ----a-w- c:\programdata\avg9\update\backup\avgchjwx.dll
2010-04-14 11:58 . 2010-04-14 11:58 459544 ----a-w- c:\programdata\avg9\update\backup\avgcclix.dll
2010-04-14 11:58 . 2010-04-14 11:58 4250976 ----a-w- c:\programdata\avg9\update\backup\avgcorex.dll
2010-04-14 11:58 . 2010-04-14 11:58 313112 ----a-w- c:\programdata\avg9\update\backup\avglogx.dll
2010-04-14 11:58 . 2010-04-14 11:58 301336 ----a-w- c:\programdata\avg9\update\backup\avgchclx.dll
2010-04-14 11:58 . 2010-04-14 11:58 1086744 ----a-w- c:\programdata\avg9\update\backup\avgchsvx.exe
2010-04-14 11:49 . 2010-04-14 11:49 1035032 ----a-w- c:\programdata\avg9\update\backup\avgupd.exe
2010-04-01 08:49 . 2010-04-01 08:49 -------- d-----w- C:\$AVG
2010-04-01 08:44 . 2010-04-21 10:33 -------- d-----w- c:\programdata\avg9

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-28 00:26 . 2008-09-06 20:04 -------- d-----w- c:\programdata\Google Updater
2010-04-27 10:00 . 2008-06-28 11:22 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-04-27 09:46 . 2010-04-27 09:46 691 ----a-w- c:\users\Sam\AppData\Roaming\GetValue.vbs
2010-04-27 08:44 . 2009-02-05 08:34 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-04-21 10:34 . 2008-06-28 11:22 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2010-04-19 09:33 . 2009-10-18 21:30 1 ----a-w- c:\users\Sam\AppData\Roaming\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2010-04-16 22:54 . 2008-09-06 20:03 -------- d-----w- c:\program files\Google
2010-04-16 16:06 . 2008-02-29 19:43 -------- d-----w- c:\users\Sam\AppData\Roaming\uTorrent
2010-04-16 14:43 . 2009-05-10 16:23 -------- d-----w- c:\users\Sam\AppData\Roaming\Spotify
2010-04-16 02:20 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-04-01 13:41 . 2008-04-11 22:28 -------- d-----w- c:\program files\TightVNC
2010-04-01 08:49 . 2008-05-29 22:53 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-04-01 08:49 . 2008-02-28 18:07 29512 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-04-01 08:49 . 2008-05-29 22:53 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-04-01 08:44 . 2008-05-29 22:52 -------- d-----w- c:\program files\AVG
2010-03-13 23:53 . 2008-12-19 19:23 -------- d-----w- c:\program files\Common Files\Adobe AIR
2010-03-13 23:52 . 2010-01-05 11:54 38784 ----a-w- c:\users\Sam\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-03-13 23:52 . 2010-01-05 11:54 38784 ----a-w- c:\users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-03-12 11:07 . 2008-08-08 18:47 -------- d-----w- c:\program files\Movie Maker 2.6
2010-03-12 10:59 . 2008-02-29 19:43 -------- d-----w- c:\program files\uTorrent
2010-03-09 16:28 . 2010-03-30 21:44 833024 ----a-w- c:\windows\system32\wininet.dll
2010-03-09 16:25 . 2010-03-30 21:44 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-09 14:01 . 2010-03-30 21:44 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2010-03-06 21:35 . 2009-07-24 12:03 -------- d-----w- c:\program files\Steam
2010-02-24 12:17 . 2008-10-10 16:51 72216 ----a-w- c:\windows\system32\GDIPFONTCACHEV1.DAT
2010-02-24 10:16 . 2009-10-02 17:32 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-02-20 23:39 . 2010-03-12 11:05 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-02-20 23:37 . 2010-03-12 11:05 31232 ----a-w- c:\windows\system32\httpapi.dll
2010-02-20 21:18 . 2010-03-12 11:05 411136 ----a-w- c:\windows\system32\drivers\http.sys
2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2008-03-13 00:55 . 2008-03-13 00:55 2828 --sha-w- c:\windows\System32\KGyGaAvL.sys
.

------- Sigcheck -------

[-] 2009-12-20 . 5B8AB8E9F38BC52ECD183B099093C2BD . 247296 . . [6.0.6000.16386] . . c:\windows\System32\shsvcs.dll
[7] 2009-04-11 . C818C44C201898399BF999BB6B35D4E3 . 247296 . . [6.0.6002.18005] . . c:\windows\SoftwareDistribution\Download\cd2b15b1a90e884578188440a1660b12\x86_microsoft-windows-shsvcs_31bf3856ad364e35_6.0.6002.18005_none_cf1bd6361a0f622e\shsvcs.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-8287-79A187E26987}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"Google Update"="c:\users\Sam\AppData\Local\Google\Update\GoogleUpdate.exe" [2008-09-03 133104]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-04-01 2010864]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NDSTray.exe"="NDSTray.exe" [BU]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-11 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-11 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-11 133656]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-18 149280]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-10 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-22 141608]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-03-02 282792]

c:\users\Sam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Logitech Touch Mouse Server.lnk - c:\program files\Logitech Touch Mouse Server\iTouch-Server-Win.exe [2009-10-23 228352]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 14:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Multimediia Master 100.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Multimediia Master 100.lnk
backup=c:\windows\pss\Multimediia Master 100.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Privoxy.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Privoxy.lnk
backup=c:\windows\pss\Privoxy.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^Users^Sam^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^TrayIt!.lnk]
path=c:\users\Sam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TrayIt!.lnk
backup=c:\windows\pss\TrayIt!.lnk.Startup
backupExtension=.Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Desktop SMS]
2007-06-18 09:51 1507328 ----a-w- c:\program files\IDM\Desktop SMS\DesktopSMS.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FlashPlayerUpdate]
2009-07-18 03:21 257440 ----a-w- c:\windows\System32\Macromed\Flash\NPSWF32_FlashUtil.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-05 15:07 2260480 ------w- c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\topi]
2007-07-10 08:24 581632 ----a-w- c:\program files\TOSHIBA\Toshiba Online Product Information\TOPI.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Toshiba Registration]
2007-05-04 11:05 571024 ----a-w- c:\program files\TOSHIBA\Registration\ToshibaRegistration.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-19 07:38 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinVNC]
2007-05-07 17:28 589824 ----a-w- c:\program files\TightVNC\WinVNC.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-985558594-587655248-1094816120-1000]
"EnableNotificationsRef"=dword:00000005

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2010-04-01 216200]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2010-04-27 242896]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-02-17 66632]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [2010-02-24 135336]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [2010-04-01 916760]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [2010-04-01 308064]
R2 DVDRIVER;DVDRIVER;c:\windows\system32\DRIVERS\dvdriver.sys [2008-02-25 34376]
R2 FirebirdGuardianDefaultInstance;Firebird Guardian - DefaultInstance;c:\program files\Firebird\Firebird_2_1\bin\fbguard.exe [2007-10-16 81920]
R2 gupdate1c98647d4c7c407;Google Update Service (gupdate1c98647d4c7c407);c:\program files\Google\Update\GoogleUpdate.exe [2009-02-03 133104]
R2 iPodnapagent;iPod Service iPodnapagent;c:\windows\system32\AK083E209605E394Cz.exe [x]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
R2 slsvcRasMan;Software Licensing slsvcRasMan;c:\windows\system32\algw.exe [x]
R2 SLUINotifyWdiSystemHost;SL UI Notification Service SLUINotifyWdiSystemHost;c:\windows\system32\appendn.exe [2008-01-19 63488]
R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys [2007-01-23 6016]
R3 FirebirdServerDefaultInstance;Firebird Server - DefaultInstance;c:\program files\Firebird\Firebird_2_1\bin\fbserver.exe [2007-10-16 2711552]
R3 jbridgep;jbridgep;c:\users\Sam\AppData\Local\Temp\jbridgep.sys [x]
R3 MEMSWEEP2;MEMSWEEP2;c:\windows\system32\89A8.tmp [x]
R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2007-11-02 18176]
R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2007-01-23 7680]
R3 MotDev;Motorola Inc. USB Device;c:\windows\system32\DRIVERS\motodrv.sys [2007-10-10 42112]
R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys [2008-03-03 23296]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8187B.sys [2009-04-24 347648]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2010-02-17 12872]
R3 V0230Vfx;V0230Vfx;c:\windows\system32\DRIVERS\V0230Vfx.sys [2006-03-24 6272]
R3 V0230VID;Live! Cam Video IM Pro;c:\windows\system32\DRIVERS\V0230VID.sys [2007-08-07 509760]
R3 V1310VID;1.3M DigitalCAM;c:\windows\system32\DRIVERS\V1310vid.sys [x]
S3 jumi;%Jumi%;c:\windows\system32\DRIVERS\jumi.sys [2009-07-23 6528]


--- Other Services/Drivers In Memory ---

*NewlyCreated* - ECACHE
.
Contents of the 'Scheduled Tasks' folder

2010-04-28 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-09-06 12:25]

2010-04-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-02-03 21:38]

2010-04-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-02-03 21:38]

2010-04-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-985558594-587655248-1094816120-1000Core.job
- c:\users\Sam\AppData\Local\Google\Update\GoogleUpdate.exe [2008-09-03 00:27]

2010-04-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-985558594-587655248-1094816120-1000UA.job
- c:\users\Sam\AppData\Local\Google\Update\GoogleUpdate.exe [2008-09-03 00:27]

2010-04-28 c:\windows\Tasks\User_Feed_Synchronization-{6C58B9C6-18D2-4215-963D-2F5D75524A0F}.job
- c:\windows\system32\msfeedssync.exe [2008-03-19 07:33]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.virginmedia.com
uInternet Settings,ProxyOverride = *.local
IE: &Download All with FlashGet - c:\program files\FlashGet\jc_all.htm
IE: &Download with FlashGet - c:\program files\FlashGet\jc_link.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {{76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4
IE: {{8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/redire...1&site=home
DPF: {5C051655-FCD5-4969-9182-770EA5AA5565}
DPF: {5D6F45B3-9043-443D-A792-115447494D24}
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072}
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - ProfilePath - c:\users\Sam\AppData\Roaming\Mozilla\Firefox\Profiles\m80guksj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=&query=
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&q=
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - component: c:\users\Sam\AppData\Roaming\Mozilla\Firefox\Profiles\m80guksj.default\extensions\piclens@cooliris.com\components\coolirisstub.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Veoh Networks\Veoh\Plugins\noreg\NPVeohVersion.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: c:\users\Sam\AppData\Local\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\users\Sam\AppData\Roaming\Mozilla\Firefox\Profiles\m80guksj.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-04-28 12:10
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x84BAAEE4]<<
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\Disk -> CLASSPNP.SYS @ 0x86716322
\Driver\ACPI -> acpi.sys @ 0x8269dd4c
\Driver\atapi -> ataport.SYS @ 0x82cda9a8
\Driver\iaStor -> iaStor.sys @ 0x82c41918
IoDeviceObjectType ->\Device\Harddisk0\DR0 ->user & kernel MBR OK

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\MEMSWEEP2]
"ImagePath"="\??\c:\windows\system32\89A8.tmp"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-985558594-587655248-1094816120-1000\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{3DD2F8DB-4F50-B077-045B-A388B0C8CF1F}*]
"hagkemfdidnhiinm"=hex:69,61,6d,6c,69,66,69,68,64,66,69,6a,61,6d,6d,6f,6a,6c,
00,00
"iaifknamhlljaddjip"=hex:63,61,6c,6c,6a,65,00,7f
"iamkkmjomfhaklnbjm"=hex:69,61,6d,6c,69,66,69,68,64,66,69,6a,61,6d,6d,6f,6a,6c,
00,00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-04-28 12:14:21
ComboFix-quarantined-files.txt 2010-04-28 11:14
ComboFix2.txt 2010-04-26 22:55
ComboFix3.txt 2010-04-22 12:52

Pre-Run: 14,126,194,688 bytes free
Post-Run: 14,006,214,656 bytes free

- - End Of File - - C46B763501C6FA6DDBB84E1EA4CFB561



HIJACK THIS LOG

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:26:48, on 28/04/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18444)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Logitech Touch Mouse Server\iTouch-Server-Win.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\Sam\AppData\Local\Google\Update\1.2.183.23\GoogleCrashHandler.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\iTunes\iTunes.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Last.fm\LastFM.exe
C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\RunOnce: [GrpConv] grpconv -o
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Sam\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Logitech Touch Mouse Server.lnk = C:\Program Files\Logitech Touch Mouse Server\iTouch-Server-Win.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O9 - Extra button: eBay.co.uk - Buy It Sell It Love It - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4 (file missing)
O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/redire...1&site=home (file missing)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} -
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} -
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} -
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_16) -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} -
O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} (Java Plug-in 1.6.0) -
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} (Java Plug-in 1.6.0_05) -
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -
O16 - DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} (Java Plug-in 1.6.0_16) -
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_16) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: C:\Windows\System32\avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Firebird Guardian - DefaultInstance (FirebirdGuardianDefaultInstance) - FirebirdSQL Project - C:\Program Files\Firebird\Firebird_2_1\bin\fbguard.exe
O23 - Service: Firebird Server - DefaultInstance (FirebirdServerDefaultInstance) - FirebirdSQL Project - C:\Program Files\Firebird\Firebird_2_1\bin\fbserver.exe
O23 - Service: Google Update Service (gupdate1c98647d4c7c407) (gupdate1c98647d4c7c407) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPAHelper.exe - Unknown owner - C:\Program Files\iPod Access for Windows\iPAHelper.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: iPod Service iPodnapagent (iPodnapagent) - Unknown owner - C:\Windows\system32\AK083E209605E394Cz.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Software Licensing slsvcRasMan (slsvcRasMan) - Unknown owner - C:\Windows\system32\algw.exe (file missing)
O23 - Service: SL UI Notification Service SLUINotifyWdiSystemHost (SLUINotifyWdiSystemHost) - Unknown owner - C:\Windows\system32\appendn.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: VNC Server (winvnc) - TightVNC Group - C:\Program Files\TightVNC\WinVNC.exe

--
End of file - 10360 bytes

EDIT: Moved from Vista forum to more appropriate Malware Removal Logs ~ Ha
mluis.

My post was moved from the wrong board in which I first posted, so I am doing a slight bump to make sure it is visible in the right place.

Edited by Budapest, 29 April 2010 - 04:47 PM.


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#2 samsbit

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Posted 02 May 2010 - 09:17 AM

Since no advice was received from these forums, but I know this is a common problem, that at least in my case I have been able to solve, I thought I'd post my solution.


After running kaspersky's virus removal tool (http://support.kaspersky.com/viruses/avptool2010), a rootkit was found on my computer. (rootkit.win32 tdss.d) which although the tool was able to find, it was unable to remove.

I then searched the name of the rootkit and discovered this kaspersky support document which details how to get rid of the rootkit:

http://support.kaspersky.com/viruses/solutions?qid=208280684

After downloading and running the tool in that document, the symptoms of the rootkit have gone, combofix no longer detects rootkit activity, and kaspersky as well as malwarebytes and AVG are reporting that my system is clean.

This seems to have solved my problem, I hope this solution might help someone else!

#3 Elise

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Posted 03 May 2010 - 10:22 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#4 Elise

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Posted 12 May 2010 - 09:44 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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