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Explorer.exe corrupt?


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13 replies to this topic

#1 shieran

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Posted 28 April 2010 - 08:01 AM

I'd been getting BSODs like once a day for a while and after this last one after I reset I got this message saying explorer.exe was corrupt. I can't do system restore because I have no restore points. I'm using Avira Antivir Personal, and I have windows 7 pro 32-bit. I have 1 Gig of ram and my processor is Intel Atom CPU N270 1.60 GHz (I'm on an Acer AspireOne. It came with XP and I installed 7 which worked for the last couple of months, it just now started messing up.) Also when I was getting that info, I got another message saying control.exe was corrupt. Both of them said that the file directory was C:\ProgramData\Microsoft but when I try and go to that directory it says there isn't one. Please help as soon as possible, thanks.

-Dave-

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#2 keyboardNinja

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Posted 28 April 2010 - 10:27 AM

Can you post a screenshot of the error message you're getting?

Did you install Windows 7 drivers after you put 7 on it?

Have you tried disabling Avira?

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#3 shieran

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Posted 28 April 2010 - 11:04 AM

Thanks for the quick reply. I actually uninstalled avira, installed avg, didn't like it and switched back. AVG didn't help either. Here's a screenshot (not of the explorer.exe error as I only get that when I start the computer up but the message is identical.) and what BlueScreenView got:

==================================================
Dump File : 042810-22822-01.dmp
Crash Time : 4/28/2010 3:39:39 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041287
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+1280d9
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows Vista®
Company : Intel Corporation
File Version : 8.15.10.1912
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042810-22822-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042810-40607-01.dmp
Crash Time : 4/28/2010 12:08:04 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x80bf5800
Parameter 2 : 0x00000000
Parameter 3 : 0x81c50053
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+392d
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042810-40607-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042710-23353-02.dmp
Crash Time : 4/27/2010 1:48:41 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x81d05ab8
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5cca
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042710-23353-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042710-23353-01.dmp
Crash Time : 4/27/2010 11:48:14 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042710-23353-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042710-24445-01.dmp
Crash Time : 4/27/2010 12:28:17 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x2b05700e
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x873a9caf
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+3caf
File Description : Network I/O Subsystem
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042710-24445-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042610-24398-01.dmp
Crash Time : 4/26/2010 12:48:19 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xc9f55a31
Parameter 2 : 0x00000000
Parameter 3 : 0x81e42bd8
Parameter 4 : 0x00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5ec46
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042610-24398-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042510-24180-01.dmp
Crash Time : 4/25/2010 12:27:22 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x81d04ab8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+38b7b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042510-24180-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042410-25069-01.dmp
Crash Time : 4/24/2010 5:56:45 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8748324f
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+7124f
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042410-25069-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042410-27518-01.dmp
Crash Time : 4/24/2010 1:13:08 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xc1535f3e
Parameter 2 : 0x00000001
Parameter 3 : 0x8e9abefd
Parameter 4 : 0x00000002
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+bc101
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042410-27518-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042310-26410-01.dmp
Crash Time : 4/23/2010 11:58:18 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904fb
Parameter 2 : 0x8f30a85c
Parameter 3 : 0x8f30a440
Parameter 4 : 0x871c8629
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+a5629
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042310-26410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042310-24897-01.dmp
Crash Time : 4/23/2010 5:26:51 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x0000000b
Parameter 2 : 0x8a2dd808
Parameter 3 : 0x39c83a17
Parameter 4 : 0x8a2ddc58
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+117c4e
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042310-24897-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042010-23649-01.dmp
Crash Time : 4/20/2010 7:35:50 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000099
Parameter 2 : 0xae14d128
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042010-23649-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042010-23883-01.dmp
Crash Time : 4/20/2010 11:18:28 AM
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : 0xb2af3000
Parameter 2 : 0x1b811101
Parameter 3 : 0xad2dbb58
Parameter 4 : 0x0000000b
Caused By Driver : sptd.sys
Caused By Address : sptd.sys+60138
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042010-23883-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042010-26660-01.dmp
Crash Time : 4/20/2010 1:30:02 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00008886
Parameter 2 : 0x83207150
Parameter 3 : 0x834d4df8
Parameter 4 : 0x00000502
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\042010-26660-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041810-29624-01.dmp
Crash Time : 4/18/2010 9:04:07 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xf30d3ddc
Parameter 2 : 0x00000000
Parameter 3 : 0x8eb6d045
Parameter 4 : 0x00000002
Caused By Driver : aswMonFlt.sys
Caused By Address : aswMonFlt.sys+8680
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041810-29624-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041810-24008-01.dmp
Crash Time : 4/18/2010 4:27:40 PM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0xaa038b47
Parameter 3 : 0x00000000
Parameter 4 : 0xa69a5bc8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041810-24008-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041810-26551-01.dmp
Crash Time : 4/18/2010 2:26:20 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x877f0932
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x877f0932
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+61748
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041810-26551-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041810-30092-01.dmp
Crash Time : 4/18/2010 3:58:15 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x2e011f31
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8c3019c7
Caused By Driver : athr.sys
Caused By Address : athr.sys+849c7
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 8.0.0.238 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041810-30092-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041710-38189-01.dmp
Crash Time : 4/17/2010 12:12:08 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xdc050048
Parameter 2 : 0x00000000
Parameter 3 : 0x81e5826e
Parameter 4 : 0x00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5ec46
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041710-38189-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041610-37955-01.dmp
Crash Time : 4/16/2010 2:58:07 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00001097
Parameter 3 : 0xe1114cf4
Parameter 4 : 0xb1262f00
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+117c4e
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041610-37955-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041510-32245-01.dmp
Crash Time : 4/15/2010 2:32:45 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000006
Parameter 2 : 0x81c7e677
Parameter 3 : 0xadaeb7b0
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+64677
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041510-32245-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041410-31075-01.dmp
Crash Time : 4/14/2010 6:48:33 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81d4e4a3
Parameter 3 : 0xa6a2582c
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1174a3
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041410-31075-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041310-25162-01.dmp
Crash Time : 4/13/2010 2:22:37 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000031
Parameter 2 : 0x8385f3c8
Parameter 3 : 0xb5de2000
Parameter 4 : 0xbda86003
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041310-25162-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041210-32011-01.dmp
Crash Time : 4/12/2010 7:17:20 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0xad801e08
Parameter 3 : 0xad801f08
Parameter 4 : 0x0a200202
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+63cb
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041210-32011-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041010-38953-01.dmp
Crash Time : 4/10/2010 8:30:55 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x86ca659f
Parameter 3 : 0x86a5c68c
Parameter 4 : 0x86a5c270
Caused By Driver : CLFS.SYS
Caused By Address : CLFS.SYS+559f
File Description : Common Log File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041010-38953-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041010-29640-01.dmp
Crash Time : 4/10/2010 1:30:03 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x0000000b
Parameter 2 : 0xfdd93ee8
Parameter 3 : 0x00000000
Parameter 4 : 0xfdd94008
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+bbc88
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\041010-29640-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040910-35615-01.dmp
Crash Time : 4/9/2010 5:25:12 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xbad75331
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x81c8eacc
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+38b7b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\040910-35615-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040710-30201-01.dmp
Crash Time : 4/7/2010 11:23:15 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xc01b0bc8
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x81cacb90
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\040710-30201-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040210-27081-01.dmp
Crash Time : 4/2/2010 7:31:23 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xc54f52d1
Parameter 2 : 0x00000001
Parameter 3 : 0x81d5a4a3
Parameter 4 : 0x00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5ec46
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\040210-27081-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040110-25771-01.dmp
Crash Time : 4/1/2010 7:17:36 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00001097
Parameter 3 : 0x51d22b84
Parameter 4 : 0xaf0d53f8
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+63cb
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\040110-25771-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032910-29452-01.dmp
Crash Time : 3/29/2010 5:51:19 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xc00b8044
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x81c9fb90
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\032910-29452-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032510-35131-01.dmp
Crash Time : 3/25/2010 12:49:13 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xed531f08
Parameter 2 : 0x00000000
Parameter 3 : 0x81c99904
Parameter 4 : 0x00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5ec46
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\032510-35131-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032410-25412-01.dmp
Crash Time : 3/24/2010 11:25:36 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x81d16ab8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+38b7b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\032410-25412-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032410-27066-01.dmp
Crash Time : 3/24/2010 10:28:26 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000003
Parameter 2 : 0x8361fa48
Parameter 3 : 0x8361fa48
Parameter 4 : 0x0aa0893b
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+1fe7e
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\032410-27066-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032410-38594-01.dmp
Crash Time : 3/24/2010 3:16:36 AM
Bug Check String : REGISTRY_ERROR
Bug Check Code : 0x00000051
Parameter 1 : 0x00000016
Parameter 2 : 0xbcd825f0
Parameter 3 : 0xb6fde28c
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\032410-38594-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032010-22760-01.dmp
Crash Time : 3/20/2010 3:56:49 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x00000099
Parameter 2 : 0x0001a638
Parameter 3 : 0x00000005
Parameter 4 : 0x00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\032010-22760-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032010-27721-01.dmp
Crash Time : 3/20/2010 2:47:53 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000034
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x81c12829
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+3829
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\032010-27721-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 031910-28314-01.dmp
Crash Time : 3/19/2010 1:28:15 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8dc5d687
Parameter 3 : 0xabe47ab4
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+3d687
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031910-28314-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 031910-28797-01.dmp
Crash Time : 3/19/2010 1:08:35 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00001097
Parameter 3 : 0x00010000
Parameter 4 : 0x84d69ebe
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031910-28797-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 031810-34507-01.dmp
Crash Time : 3/18/2010 11:23:14 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x81d3a15b
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+10a5
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031810-34507-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 031710-31668-01.dmp
Crash Time : 3/17/2010 3:22:05 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xffffffff
Parameter 2 : 0x00000000
Parameter 3 : 0xffffffff
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+1aaf0
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031710-31668-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 030610-28657-01.dmp
Crash Time : 3/6/2010 4:59:15 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000403
Parameter 2 : 0xc008a0c4
Parameter 3 : 0x00a20847
Parameter 4 : 0x1200ffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\030610-28657-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 030510-26582-01.dmp
Crash Time : 3/5/2010 11:36:41 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81e5320e
Parameter 3 : 0xa67ebb28
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\030510-26582-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 022110-26332-01.dmp
Crash Time : 2/21/2010 12:41:55 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x839f9fb7
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x81c74bdc
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\022110-26332-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 020210-26738-01.dmp
Crash Time : 2/2/2010 9:56:01 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00008886
Parameter 2 : 0x83476a18
Parameter 3 : 0x83046a10
Parameter 4 : 0x00000500
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\020210-26738-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 011610-37081-01.dmp
Crash Time : 1/16/2010 1:09:43 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904fb
Parameter 2 : 0xab43f91c
Parameter 3 : 0xab43f500
Parameter 4 : 0x871b4629
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+a5629
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\011610-37081-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

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Edited by shieran, 28 April 2010 - 11:05 AM.


#4 keyboardNinja

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Posted 28 April 2010 - 11:20 AM

All kinds of hardware drivers are showing up in your BSOD dumps.

Did you install Windows 7 drivers?


What is the exact model number of this Acer netbook?

As for trillian.exe, do you use any instant messenger programs?

Have you tried running a chkdsk, as recommended by the error message? How to use CHKDSK (Check Disk) - Windows 7
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#5 shieran

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Posted 28 April 2010 - 11:25 AM

Model no ZG5

Any drivers I have should be windows 7 since I clean installed it, not upgrade. I only went and downloaded drivers if I needed them.

As for instant messengers, I just use Trillian, it's kinda all in one. I used to have AIM (the program) but now I just use Trillian instead.

When I ran chkdsk it just opened, it didn't actually do anything past the "connecting to virtual disk service..." step.

#6 keyboardNinja

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Posted 28 April 2010 - 11:32 AM

Yes, it was a clean install, but Windows 7 just install generic drivers. These are usually not the best if you can get the real drivers from the computer's manufacturer (Acer).

What drivers did you download? I couldn't find that model number you gave me in the list of netbooks on Acer's support site...

Try uninstalling Trillian and see if the error messages stop.

I'm not sure about the chkdsk...

Also, do you have an external optical drive (aka CD drive)?
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#7 shieran

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Posted 28 April 2010 - 11:40 AM

I'm not sure which drivers I installed, it's been awhile since I did any of that, sorry. I do have an external CD drive. Also. I checked the support site, the number you need is AOA-150. I'll try uninstalling Trillian, but they're not the only messages I get. I've got "trillian.exe" "control.exe" and "explorer.exe"

EDIT: I also just noticed that half my start menu shortcuts are missing, but I haven't actually lost anything, just shortcuts.

Edited by shieran, 28 April 2010 - 12:13 PM.


#8 Broni

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Posted 28 April 2010 - 12:41 PM

if both files (control.exe and explorer.exe) location is listed as C:\ProgramData\Microsoft, they're most likely fake files and your computer may be infected.
Start new topic at "Am I Infected?" forum.

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#9 cryptodan

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Posted 28 April 2010 - 02:39 PM

if both files (control.exe and explorer.exe) location is listed as C:\ProgramData\Microsoft, they're most likely fake files and your computer may be infected.
Start new topic at "Am I Infected?" forum.


I am in concurrence of this advice/suggestion.

#10 shieran

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Posted 28 April 2010 - 03:44 PM

Ok I'll do that, should I just explain what I've done thus far as my first post? Thanks for the advice.

#11 hamluis

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Posted 28 April 2010 - 04:11 PM

Just follow the procedures indicated at the Am I Infected forum...telling them what you have posted here probably is of no value when it comes to treating malware issues.

If they want more info, someone will ask for it.

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#12 shieran

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Posted 28 April 2010 - 10:16 PM

Well I posted over there, now I'm just waiting for a response. Thanks for your help.

#13 Broni

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Posted 28 April 2010 - 10:18 PM

You're welcome :huh:

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#14 keyboardNinja

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Posted 29 April 2010 - 05:18 PM

Now that you have posted a topic here: http://www.bleepingcomputer.com/forums/t/313334/possibly-infected-exe-corrupt/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the topic you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your computer as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working topics posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new topic to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your topic will be reviewed and answered as soon as possible. I advise checking your topic at least once a day for responses as the e-mail notification system is unreliable.

Let us know when you're finished, and good luck. :huh:
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