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pc hangs all the time


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14 replies to this topic

#1 nixx

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Posted 27 April 2010 - 10:48 AM

Hi,

I tried running my computer (Vista) normally earlier and after a few minutes, the darned thing would just hang; ctrl+alt+del doesn't work either. I'm fairly certain I don't have a virus. When I did a system restore, it said that a blue screen something occurred, not really sure what it was. It restored just fine but the same thing happens every time I turn it on.

Need help guys.

Thanks!

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#2 Man_or_Astroman

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Posted 27 April 2010 - 11:01 AM

Download Blue Screen Viewer from here:

http://www.softpedia.com/get/System/Back-U...creenView.shtml


Run the program and it will open the .dmp Bluescreen file that was created when the blue screen occurred... Use the program to open the LAST blue screen .dmp file that occurred and post the contents of the message on your next post..
Do your part and SANITIZE. Keep your computer virus-free.

#3 Man_or_Astroman

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Posted 27 April 2010 - 11:06 AM

sorry, if you can't get your computer to run stable then you obviously can't use that program..



Does the problem occur while booted in Safe Mode ?

Edited by Man_or_Astroman, 27 April 2010 - 11:09 AM.

Do your part and SANITIZE. Keep your computer virus-free.

#4 nixx

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Posted 27 April 2010 - 11:12 AM

It runs okay in safe mode. I saw some of the threads here, I'm trying to update the drivers. Does it have to be all of the drivers? :/

#5 nixx

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Posted 27 April 2010 - 11:18 AM

I ran BlueScreenView and it retrieved a dump file with a crash time of 8/19/2009. So I'm guessing it didn't get the latest crash. Was it because of the system restore?

#6 Man_or_Astroman

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Posted 27 April 2010 - 11:29 AM

Boot your computer up into normal mode and try to get your computer to hang/crash, as you describe... When it does, power off the computer, boot the computer into safe Mode, run blue screen viewer, and see if there is a blue screen .dmp file there from the crash..

Is it's there, post the contents of the message..
Do your part and SANITIZE. Keep your computer virus-free.

#7 nixx

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Posted 27 April 2010 - 11:35 AM

Alright, will do. Thanks :huh:

#8 Broni

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Posted 27 April 2010 - 11:38 AM

It runs okay in safe mode


While in Safe Mode...

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

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#9 Man_or_Astroman

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Posted 27 April 2010 - 12:13 PM

Yes, I'm with Broni on that..


I would have suggested disabling serives/programs eventually, but I guess it doesn't hurt to get as much done as possible..

:huh:
Do your part and SANITIZE. Keep your computer virus-free.

#10 nixx

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Posted 29 April 2010 - 10:54 AM

well restoring the system worked for a few hours haha

heres the bluescreenview report

==================================================
Dump File : Mini042910-01.dmp
Crash Time : 4/29/2010 11:10:00 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000060
Parameter 2 : 0x0000001b
Parameter 3 : 0x00000001
Parameter 4 : 0x82ab55ae
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini042910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

#11 Man_or_Astroman

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Posted 29 April 2010 - 11:42 AM

This error code, according to MS, is caused by a flawed device driver. However, it could have been caused by software. Do as Broni suggested, boot into Safe Mode and disable the programs/services as he described, reboot and see if there is any improvement.

If there is no improvement, boot into Safe Mode with Networking, download, install, update and run Malwarebytes... If it finds anything, remove the viruses and reboot into normal mode to check for improvement..

If no viruses are found, power off the computer, open up the case and look inside for dust. If there is dust, get a can of compressed air and thoroughly clean out the system. While your at it, pull the ram modules out and reseat them. Pull all power connections and reseat them as well.... Reboot and check for improvement..

If no joy yet, download MebTest86, burn the ISO file to a CD using Image Burn (Image burn is free). Download Image Burn, install it, when you run it, select "burn image to disc" and select the ISO Memtest86 file to burn it to disc...

Leave the disc in the computer (make sure the system is able to boot from the CD drive) reboot the computer and memtest86 will automatically boot up and run.. Let it run for a couple of hours... If it indicate that there are "errors", then you have found the culprit of your problem.. Then you'll have to order some new, compatible memory..
Do your part and SANITIZE. Keep your computer virus-free.

#12 Broni

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Posted 29 April 2010 - 07:04 PM

well restoring the system worked for a few hours

What do you call "restoring the system"?

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#13 cryptodan

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Posted 29 April 2010 - 07:55 PM

Full system hangs usually revolves around system issues related to hardware. A hanging system can be associated with bad ram, dying hard drive, over heating video card, over heating cpu, and various other things. A hung system can also be associated with a poorly mounted motherboard, or a faulty power supply.

Is this a desktop or a laptop?

#14 nixx

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Posted 29 April 2010 - 09:02 PM

@Broni
Sorry, don't really know much about computers except on how to use em. Well, when I ran it on safe mode, there was a window that said "System Restore". I just clicked on it.

@cryptodan
It's a desktop. How would I know if it's overheating? :huh:

#15 Broni

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Posted 29 April 2010 - 11:41 PM

when I ran it on safe mode, there was a window that said "System Restore". I just clicked on it.

I'm not sure, if I understand.
Did you perform steps, I listed in my reply # 8?

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