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Help with runaway spyware


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1 reply to this topic

#1 alecgraz

alecgraz

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Posted 26 September 2005 - 06:27 AM

I have run Ad-Aware and Spysweeper a few times. But each time I come back in, I get tons of junk loading. Can someone please help with which of these items needs to be removed
Thanks!

------------------------

Logfile of HijackThis v1.99.1
Scan saved at 7:06:26 AM, on 9/26/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\RealVNC\VNC4\winvnc4.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\System32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Alec\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dslstart.verizon.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://products.webroot.com/disp0201.php?p...en&loc=USA&rsc=
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [testit.exe] C:\WINDOWS\System32\testit.exe
O4 - HKLM\..\Run: [mmxp2passion.exe] C:\WINDOWS\System32\mmxp2passion.exe
O4 - HKLM\..\Run: [mediapluscash.exe] C:\WINDOWS\System32\mediapluscash.exe
O4 - HKLM\..\Run: [System service67] C:\WINDOWS\etb\pokapoka67.exe
O4 - HKLM\..\Run: [gcthpt] C:\WINDOWS\System32\fujnqh.exe r
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} - http://www.errorguard.com/installation/Install.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Edited by alecgraz, 26 September 2005 - 08:44 AM.


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#2 OldTimer

OldTimer

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Posted 30 September 2005 - 11:55 AM

Hello alecgraz and welcome to the BC HijackThis forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Download Miekiemoes' lqfix.exe and double-click on it to install the program. Note the folder that you install it to. Go to the folder that you installed LQFix to and double-click on the ClickThis.bat file to run the program and follow the prompts.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O4 - HKLM\..\Run: [testit.exe] C:\WINDOWS\System32\testit.exe
O4 - HKLM\..\Run: [mmxp2passion.exe] C:\WINDOWS\System32\mmxp2passion.exe
O4 - HKLM\..\Run: [mediapluscash.exe] C:\WINDOWS\System32\mediapluscash.exe
O4 - HKLM\..\Run: [System service67] C:\WINDOWS\etb\pokapoka67.exe
O4 - HKLM\..\Run: [gcthpt] C:\WINDOWS\System32\fujnqh.exe r
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} - http://www.errorguard.com/installation/Install.cab

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\System32\testit.exe
C:\WINDOWS\System32\mmxp2passion.exe
C:\WINDOWS\System32\mediapluscash.exe
C:\WINDOWS\System32\fujnqh.exe
C:\WINDOWS\etb\ <--folder
C:\Program Files\Media Gateway\ <--folder

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.
RAV <<<Add a check by 'Autoclean', leave everything else as is.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #7

If you do not already have Ad-Aware SE 1.06 then follow these download and setup instructions: Ad-Aware SE Setup. Otherwise, just check for updates.

Start Ad-aware SE, click the Start button and choose Perform Full System Scan. Click the Next button and wait for the scan to complete. If anything was found, right-click on the list and choose Select All and remove all it finds.

Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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