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#1 nomadiclv

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Posted 26 April 2010 - 10:10 PM

Hello,

I have been having trouble with my Windows XP Media Center machine for some time now. The problem has come to a head over the last couple of days. I was running AVG v9 and it was causing an issue with running 3 of my CPU processes to 100%. I uninstalled AVG and installed avast! I ran a full scan and nothing was found. Then today when I restarted my machine a program/process with 337.tmp kept starting Word 2007 and wanting to open a file which contained just a bunch of jibberish. The redirect seems to go to all different ad sites, but shows goresult in the url before it actually lands on a page. I am running another scan using avast!, but think that I may need to try and download DDS (if I can) and run it. I will post the results ASAP. Any other assistance in the meantime is as always...Much Appreciated!

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#2 Budapest

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Posted 26 April 2010 - 10:22 PM

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 nomadiclv

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Posted 26 April 2010 - 11:13 PM

Thank you for your quick response. I am downloading malwarebytes, but just as additional information, avast! picked up two files infected with win32: malware-gen. I will post malwarebytes log as soon as complete.

#4 nomadiclv

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Posted 26 April 2010 - 11:36 PM

I had to use safe mode to install malwarebytes. I have tried to run in regular mode and it is not running. Can I run malwarebytes in safe mode as well? Update: Was able to get malwarebytes to run (not in safe mode). Awaiting log to post.....

Edited by nomadiclv, 26 April 2010 - 11:43 PM.


#5 Budapest

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Posted 26 April 2010 - 11:39 PM

Try this in Normal Mode:

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#6 nomadiclv

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Posted 27 April 2010 - 12:28 AM

Okay here is the malwarebytes log:

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4041

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

4/26/2010 10:09:34 PM
mbam-log-2010-04-26 (22-09-34).txt

Scan type: Quick scan
Objects scanned: 137246
Time elapsed: 24 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 3
Registry Data Items Infected: 3
Folders Infected: 1
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Weather Services (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\nonep (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\uid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Cpls\wxfw.dll (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Spyware.Zbot) -> Data: c:\windows\system32\sdra64.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Spyware.Zbot) -> Data: system32\sdra64.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.data) -> Delete on reboot.

Files Infected:
C:\WINDOWS\Temp\crypt_new_uk44.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Delete on reboot.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Delete on reboot.
C:\Documents and Settings\Jen\Local Settings\Temp\crypt_new_uk44.exe (Trojan.PWS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\337.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sdra64.exe (Spyware.Zbot) -> Delete on reboot.
C:\Documents and Settings\Jen\Local Settings\Temporary Internet Files\pse_350_enu.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#7 Budapest

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Posted 27 April 2010 - 12:34 AM

If you didn't reboot after the scan reboot now.

The run another Malwarebytes quick scan and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 nomadiclv

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Posted 27 April 2010 - 01:25 AM

Okay here is the latest malwarebytes log. To early to give a high five??

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4041

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

4/26/2010 11:16:29 PM
mbam-log-2010-04-26 (23-16-29).txt

Scan type: Quick scan
Objects scanned: 136631
Time elapsed: 24 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 Budapest

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Posted 27 April 2010 - 01:29 AM

It certainly looks a lot better. Let's double-check.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply (you can edit out all the cookies if you like).
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 nomadiclv

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Posted 27 April 2010 - 02:06 PM

Okay here is the log file from SAS. And I just tried to click on a link from a google search and the redirect still happens. Grrrrrr! Thinking perhaps need to uninstall IE7????

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/27/2010 at 11:27 AM

Application Version : 4.35.1002

Core Rules Database Version : 4855
Trace Rules Database Version: 2667

Scan type : Complete Scan
Total Scan Time : 05:14:49

Memory items scanned : 237
Memory threats detected : 0
Registry items scanned : 8648
Registry threats detected : 0
File items scanned : 128089
File threats detected : 47

Adware.Tracking Cookie


Trojan.Agent/Gen-Nullo[Short]
C:\AVENGER\SDRA64.EXE

Adware.CouponBar
C:\WINDOWS\CPNPRT2.CID

#11 Budapest

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Posted 27 April 2010 - 04:56 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 nomadiclv

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Posted 28 April 2010 - 06:34 AM

Here are the DoctorWeb results:

popcaploader.dll;c:\windows\downloaded program files;Program.PopcapLoader;Moved.;
A0140178.exe\SmitfraudFix\Process.exe;C:\System Volume Information\_restore{6B3B2631-9354-4189-8E72-FAB98CF40958}\RP1322\A0140178.exe;Tool.Prockill;;
A0140178.exe\SmitfraudFix\restart.exe;C:\System Volume Information\_restore{6B3B2631-9354-4189-8E72-FAB98CF40958}\RP1322\A0140178.exe;Tool.ShutDown.14;;
A0140178.exe;C:\System Volume Information\_restore{6B3B2631-9354-4189-8E72-FAB98CF40958}\RP1322;Archive contains infected objects;Moved.;
CouponPrinter.ocx;C:\WINDOWS;Adware.Coupons.34;Incurable.Moved.;

Edited by nomadiclv, 28 April 2010 - 06:38 AM.


#13 jpjapers

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Posted 28 April 2010 - 01:58 PM

Im also experiencing this problem but only in firefox (chrome works fine), i dont have the MS word problem, just the weird redirect to loan sites and stuff, malwarebytes returned nothing and Spybot S&D is still running but ill keep you posted.It only started today but its really strange :/

POSSIBLE FIX!

Look in task manager for sq931sti.exe, I just found this by chance when ending a nonresponsive photoshop, The file itself is located in C:\ windows and has 2 dlls with similar names, apparently its not a core file and it belongs to something called snaptrap MFC which seems to be spyware so ive deleted it and emptied the recycle bin, no more goresult.net! although, idk if it has anything to do with this but i cant change my registry permissions :'(. After more research it seems that snatrap is somethingto do with a USB video camera, have you recently connected a webcam or digital camera?

Edited by jpjapers, 28 April 2010 - 02:10 PM.


#14 Budapest

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Posted 28 April 2010 - 04:26 PM

How's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 nomadiclv

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Posted 28 April 2010 - 05:19 PM

It seems to be running fine. I am not having the redirect issue at all. Yesterday when I was checking everything over, I discovered that the Windows firewall was turned off. Don't know if that happened when I uninstalled AVG or what, but I hadn't disabled it. So it is now enabled. Any other loose ends we need to tie up or do you think I'm good to go? :0)




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