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Insidious malware wreaking havoc


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4 replies to this topic

#1 lilykane

lilykane

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  • Local time:05:51 AM

Posted 26 April 2010 - 08:33 PM

Hi All,

Firstly, thank you for your help with this. I've tried everything I can think of and I can't seem to get anywhere. If you can help me with this I will be eternally grateful.

I cannot connect to the internet, I can't print, I have no audio. I've tried to run malwarebytes but I get an error 372 - something about a vbalsgrid06. I tried Rkill and nothing. The computer was working fine the day before and then all these problems all of a sudden. I was able to run the DDS scan, which is below and attached, but the gmer scan got held up and crashed the computer.

Thanks again for your help. You guys are my last hope before I reformat my hard drive.

Best,
Lily


DDS (Ver_10-03-17.01) - NTFSx86
Run by user at 7:30:43.17 on Sun 04/25/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\imapi.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\twain_32\DELL\MFP1125\Monitor\Stsmon.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\explorer.exe
M:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearch Page =
uSearch Bar =
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mSearchAssistant =
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20100317153206.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Google Update] "c:\documents and settings\user\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [SpeechExec Startup] c:\program files\common files\philips speech shared\components\PSP.SpeechExec.StartupApp.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [MFPMonitor] c:\windows\twain_32\dell\mfp1125\monitor\Stsmon.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
uPolicies-explorer: NoResolveTrack = 1 (0x1)
uPolicies-explorer: NoThumbnailCache = 1 (0x1)
uPolicies-explorer: link = 00000000
mPolicies-explorer: NoResolveTrack = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5520/mcfscan.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\quicktax 2007\ic2007pp.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\0mirg2j5.default\
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\user\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\user\local settings\application data\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R? cfwids;McAfee Inc. cfwids
R? gupdate1c9c1ad85f459ba;Google Update Service (gupdate1c9c1ad85f459ba)
R? IS360service;IS360service
R? McAfee SiteAdvisor Service;McAfee SiteAdvisor Service
R? McMPFSvc;McAfee Personal Firewall
R? McNaiAnn;McAfee VirusScan Announcer
R? McProxy;McAfee Proxy Service
R? mfendisk;McAfee Core NDIS Intermediate Filter
R? mferkdet;McAfee Inc. mferkdet
R? motport;Motorola USB Diagnostic Port
S? McShield;McShield
S? mfeavfk;McAfee Inc. mfeavfk
S? mfebopk;McAfee Inc. mfebopk
S? mfefire;McAfee Firewall Core Service
S? mfefirek;McAfee Inc. mfefirek
S? mfehidk;McAfee Inc. mfehidk
S? mfendiskmp;mfendiskmp
S? mfetdi2k;McAfee Inc. mfetdi2k
S? mfevtp;McAfee Validation Trust Protection Service

=============== Created Last 30 ================

2010-04-24 07:11:44 0 d-----w- c:\docume~1\alluse~1\applic~1\IObit
2010-04-24 07:11:37 0 d-----w- c:\program files\IObit
2010-04-24 06:49:13 0 d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2010-04-24 06:08:00 496912 ----a-w- c:\windows\system32\vbalsgrid6.ocx
2010-04-24 05:19:49 0 d-----w- c:\program files\CCleaner
2010-04-24 04:40:20 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-24 04:40:18 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-24 04:40:18 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-24 04:40:18 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-04-24 04:39:01 0 d-----w- c:\program files\WinASO
2010-04-21 18:39:02 0 d-----w- c:\windows\system32\??
2010-04-08 21:59:58 1661760 ----a-w- c:\program files\memorycarddatarecoverydemo.exe
2010-04-08 21:19:02 0 d-----w- c:\program files\common files\Canon
2010-04-06 19:56:55 0 d-sh--w- c:\documents and settings\user\PrivacIE
2010-04-06 19:54:58 0 d-sh--w- c:\documents and settings\user\IETldCache
2010-04-06 01:35:33 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-04-06 01:35:33 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-04-06 01:35:29 0 d-----w- c:\windows\ie8updates
2010-04-06 01:34:47 64000 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-04-06 01:33:13 0 dc-h--w- c:\windows\ie8
2010-04-05 13:35:11 847872 ----a-w- c:\windows\system32\G32_GD.dll
2010-03-28 17:00:06 0 d-----w- c:\windows\system32\NtmsData

==================== Find3M ====================

2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-08 15:08:50 96512 ------w- c:\windows\system32\drivers\atapi.sys
2010-03-08 14:59:06 31752 ----a-w- c:\windows\system32\drivers\klmdb.sys
2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-24 13:11:07 455680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-16 14:08:49 2146304 ------w- c:\windows\system32\ntoskrnl.exe
2010-02-16 13:25:04 2024448 ------w- c:\windows\system32\ntkrnlpa.exe
2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\6to4svc.dll
2009-06-24 18:11:15 20631848 ----a-w- c:\program files\SkypeSetupFull.exe
2009-06-24 15:10:35 4998707 ----a-w- c:\program files\flvplayer_setup.exe
2008-11-24 15:52:30 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008112420081125\index.dat

============= FINISH: 7:31:27.46 ===============

Attached Files



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#2 sempai

sempai

    noypi


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Posted 29 April 2010 - 09:41 AM

Hello and welcome to Bleeping Computer. smile.gif

*Please Subscribe to this Thread to get immediate notification of replies. See HERE

*It is important not to make any further changes or run any other tools/updates unless instructed to. This may hinder the cleaning process of your machine.

*Please be patient, all Bleeping Computer helpers are volunteers and have lives outside this forum.

*You must reply within 5 days otherwise this topic will be closed.


+++++++++++++++++++++++++++


Please let me know if you still need our help.

Do you have a windows installation disk?



Thanks,
~Semp

Edited by sempai, 29 April 2010 - 09:42 AM.

~Semp

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#3 lilykane

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Posted 01 May 2010 - 07:55 AM

Thanks Sempai for your response but I couldn't wait and sent the computer out to be repaired. Just curious though what do you think is causing this problem?

#4 sempai

sempai

    noypi


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Posted 01 May 2010 - 07:57 AM

Hi,

Thanks for letting us know. It can be the McAfee update that causes all your problem. See here => http://www.bleepingcomputer.com/forums/t/311599/how-to-restore-svchostexe-for-those-affected-by-the-w32wecorla-mcafee-update/

~Semp

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You can help me continue the fight against malware by making a donation, Thank you.

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Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.

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#5 sempai

sempai

    noypi


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Posted 01 May 2010 - 08:30 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.

~Semp

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You can help me continue the fight against malware by making a donation, Thank you.

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