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Cannot open any programs, suspect malware

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#1 Sophie11


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Posted 26 April 2010 - 05:09 AM

I recently had a virus on my laptop disguised as "Vista Smart Security". Using advice I'd seen from this website I used malwarebytes to get rid of it. This was successful but, second time round when the virus attacked again, I couldn't use run malwarebytes or rkill, neither would open.

So I downloaded Super Antispyware. At the time I thought it was odd that the scan found 929 infected files but nevertheless I sent them to quarantine. I should probably say that I stopped the scan after 2 hours, which I regret now.

After the reboot however I'm left with an even bigger problem. I can't open any programs at all. Every time I try to open explorer a message comes up saying "Choose the program you want to use to open this file" And I try to select the right program and the same message keeps popping up.

I first posted this

and was advised to to regain your file associations from http://www.dougknox.com/xp/file_assoc.htm. But this won't work because I can't even open the website (I'm posting from my desktop) And any command prompts I try to do are denied. So am I still infected and what should I do next?

Please help!

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#2 trollocks


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Posted 26 April 2010 - 05:16 AM

Let's try this first and take it from there:

Please download exeHelper to your desktop.
If your AV program throws up a warning about the program, ignore the warning. Some AV's flag this program because of how it works... that's all.
  • Double-click on exeHelper.com to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of exehelperlog.txt ( Will be created in the directory where you ran exeHelper.com and should open at the end of the scan)
Note : If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together ( they will both be in the one file ).

#3 Sophie11

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Posted 04 May 2010 - 04:41 AM

Thanks, but how can I download that if I can't even open a webpage?

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