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Under Attack-not sure what virus


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2 replies to this topic

#1 seekbreath

seekbreath

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Posted 26 April 2010 - 01:28 AM

Hey guys, I hope I did all this correctly...I read the instructions you have posted. Everything was fine until the 22nd of this month when I tried to download a video converter for one of my online classes. Since then I've been under attack and I've repeatedly ran full scans with both Malwarebytes and Norton 360 and at first malware would find threats but now they both can't find anything, however norton is still blocking attacks rooted in system32, mozilla.exe and internet explorer. I've read several different things about turning off system restore and scanning but it says that this will delete previous restore points which scares me in case I need to restore. Next I've seen that I need to disable norton and disconnect from the internet but norton's disable feature is grayed out. I just read where I can manually disable it from msconfig and services.msc. Just a little background. I've been backing up to a seagate external but have removed it after the attack. I would assume the files on the external are potentially infected as well correct? Huge thanks in advance for any assistance here fellas.

Regards,

Roger


DDS (Ver_10-03-17.01) - NTFSx86
Run by evans.roger1 at 1:03:21.91 on Mon 04/26/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.1983.514 [GMT -4:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

============== Running Processes ===============

svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
svchost.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\regedit.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\evans.roger1\Downloads\drweb-cureit.exe
C:\Users\EVANS~1.ROG\AppData\Local\Temp\RarSFX0\c9blcy.exe
C:\Users\EVANS~1.ROG\AppData\Local\Temp\RarSFX0\e639rXP.exe
C:\Users\evans.roger1\Downloads\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: {0C8413C1-FAD1-446C-8584-BE50576F863E} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=900
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\evans~1.rog\appdata\roaming\micros~1\windows\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\users\evans~1.rog\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v2\WG111v2.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath -

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 amacpi;Microsoft Away Mode System;c:\windows\system32\drivers\null.sys [2009-7-13 4608]
R0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\drivers\SCMNdisP.sys [2009-11-21 21728]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-2 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100415.001\IDSvix86.sys [2010-4-16 343088]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-26 189736]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-1-21 102448]
S3 rt61x86;Linksys Wireless-G PCI Adapter Driver;c:\windows\system32\drivers\WMP54Gv41x86.sys [2007-3-12 286208]
S3 RTL8187;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter Vista Driver;c:\windows\system32\drivers\wg111v2.sys [2009-11-21 288768]
S3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-2-2 48688]
S3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2009-7-13 266752]

=============== Created Last 30 ================


==================== Find3M ====================


============= FINISH: 1:06:24.19 =============== dry.gif wacko.gif

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-04-26 01:59:18
Windows 6.1.7600
Running: gmer.exe; Driver: C:\Users\ADMIN1~1\AppData\Local\Temp\ffdcyaob.sys


---- System - GMER 1.0.15 ----

SSDT 86951210 ZwAlertResumeThread
SSDT 868FA148 ZwAlertThread
SSDT 86AB9900 ZwAllocateVirtualMemory
SSDT 8674ADB0 ZwAlpcConnectPort
SSDT 86941048 ZwAssignProcessToJobObject
SSDT 86ABF2B0 ZwCreateMutant
SSDT 86AC5CF8 ZwCreateSymbolicLinkObject
SSDT 86A4D780 ZwCreateThread
SSDT 86AC4210 ZwCreateThreadEx
SSDT 8693E210 ZwDebugActiveProcess
SSDT 86AB9B58 ZwDuplicateObject
SSDT 86ABA008 ZwFreeVirtualMemory
SSDT 86949048 ZwImpersonateAnonymousToken
SSDT 869076F0 ZwImpersonateThread
SSDT 86755758 ZwLoadDriver
SSDT 86AB9188 ZwMapViewOfSection
SSDT 868F53B8 ZwOpenEvent
SSDT 86AB9E38 ZwOpenProcess
SSDT 86922B60 ZwOpenProcessToken
SSDT 86945048 ZwOpenSection
SSDT 86AB9CA8 ZwOpenThread
SSDT 86AC49B0 ZwProtectVirtualMemory
SSDT 86929048 ZwResumeThread
SSDT 867A83B8 ZwSetContextThread
SSDT 86ABAEF8 ZwSetInformationProcess
SSDT 868FE540 ZwSetSystemInformation
SSDT 8690ADA0 ZwSuspendProcess
SSDT 86905200 ZwSuspendThread
SSDT 868F5878 ZwTerminateProcess
SSDT 8694D048 ZwTerminateThread
SSDT 868F5430 ZwUnmapViewOfSection
SSDT 86AB9630 ZwWriteVirtualMemory

INT 0x1F \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 83431AF8
INT 0x37 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 83431104
INT 0xC1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 834313F4
INT 0xD1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8341A2D8
INT 0xDF \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 834311DC
INT 0xE1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 83431958
INT 0xE3 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 834316F8
INT 0xFD \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 83431F2C
INT 0xFE \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 834321A8

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwSaveKeyEx + 13AD 8304A599 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 8306EF52 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}
.text ntkrnlpa.exe!RtlSidHashLookup + 224 83076734 8 Bytes [10, 12, 95, 86, 48, A1, 8F, ...]
.text ntkrnlpa.exe!RtlSidHashLookup + 23C 8307674C 4 Bytes [00, 99, AB, 86]
.text ntkrnlpa.exe!RtlSidHashLookup + 248 83076758 4 Bytes [B0, AD, 74, 86] {MOV AL, 0xad; JZ 0xffffffffffffff8a}
.text ntkrnlpa.exe!RtlSidHashLookup + 29C 830767AC 4 Bytes [48, 10, 94, 86]
.text ntkrnlpa.exe!RtlSidHashLookup + 318 83076828 4 Bytes [B0, F2, AB, 86]
.text ...
.text peauth.sys A0C0AC9D 28 Bytes [1E, 9F, FB, FF, BE, 69, 3C, ...]
.text peauth.sys A0C0ACC1 28 Bytes [1E, 9F, FB, FF, BE, 69, 3C, ...]
PAGE spsys.sys!?SPRevision@@3PADA + 4F90 AEE4A000 290 Bytes [8B, FF, 55, 8B, EC, 33, C0, ...]
PAGE spsys.sys!?SPRevision@@3PADA + 50B3 AEE4A123 629 Bytes [55, E4, AE, FE, 05, 34, 55, ...]
PAGE spsys.sys!?SPRevision@@3PADA + 5329 AEE4A399 101 Bytes [6A, 28, 59, A5, 5E, C6, 03, ...]
PAGE spsys.sys!?SPRevision@@3PADA + 538F AEE4A3FF 148 Bytes [18, 5D, C2, 14, 00, 8B, FF, ...]
PAGE spsys.sys!?SPRevision@@3PADA + 543B AEE4A4AB 2228 Bytes [8B, FF, 55, 8B, EC, FF, 75, ...]
PAGE ...

---- Devices - GMER 1.0.15 ----

Device \Driver\ACPI_HAL \Device\00000054 halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume4 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume5 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume6 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume7 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- Threads - GMER 1.0.15 ----

Thread System [4:236] AEE57F2E

---- EOF - GMER 1.0.15 ----

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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  •  
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  • Local time:12:18 PM

Posted 30 April 2010 - 11:20 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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Posted 03 May 2010 - 10:53 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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