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Windows ME Many error messages


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#1 mrgreene

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Posted 25 September 2005 - 07:19 PM

Computer Info:
HP Pavillion 786
733 MHZ Intel Pentium
512 MB
20 GB (14.3 FREE)
Windows ME

I am having a few problems. Any help would be greatly appreciated.

Recently, for my job, I had to download a few applications.
VPN Client, Fusion and HMS Transcription. This was all one CD
they sent me.
After installing these three different applications, I noticed
a few slow downs and then I had to use a recovery on my computer.
It just wasnt running right. Although the applications I downloaded are running fine, I am receiving unusual error messages (never had them before).

Now each time I reboot or turn on the computer I get:

"Preparing System....this may take a few minutes"

Then immediately after that error message I get:

WINDOWS SCRIPT HOST
"Can not find script file
"C:\Windows\Temp\net\net\.js"

Then from my McAfee Anti Virus - I get the following Alert:
"The file C:\HP\HPTGUIDE\HPSTART\.WSF contains suspicipus scripting
activity and has been stopped".

It then lists options I have:
-Stop this Script
-Allow entire Script this time
-Find out more information
-Continue what I was doing.

When I try to download any software that is named;
Smartdownload.exe - I get this error message:
"Smartdownload has caused an error in Smartdownload.exe.
Smartdownload will now close"

I also cannot download SHOCKWAVE from Macromedia.
It says after nearly completing the installation:
"Windows can not find C:\Netscape/exe"

HELP!!!!!!!!!!!!!!

I sincerely would appreciate it ...I have a Hijack Log file
if you need it. Much thanks,
Chickey

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#2 Leurgy

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Posted 25 September 2005 - 07:38 PM

It could very well be that the software is not compatible with ME. Netscape should not be at the root of C:\ (C:\Netscape) but in Program Files. McAfee probably deleted or blocked C:\Windows\Temp\net\net\.js, it needs to be allowed if you are confident its not malicious. Smartdownload.exe is a component of Netscape and this goes back to your error about C:\Netscape.

All in all, quite the mess. Where did you get this software and what is it?

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#3 mrgreene

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Posted 25 September 2005 - 08:29 PM

I got the software from my job.
They want me to get WINDOWS XP UPGRADE because
they said their software runs better with that than WIN ME )
they also want me to buy download WINDOWS WORD 2000.....

You did not offer any clues as to how to straighten this mess
out...am I just out of luck or is there any hope?

Should I download Netscape???

Thanks for any input.

I have a system recover disk that erases the hard drive
and resets everything to the original configurations
when coming from the factory. Would this drastic measure
even help me with this?

Thanks for the help.

Chickey

#4 Leurgy

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Posted 25 September 2005 - 08:40 PM

You could do a System Restore or a Non-Destructive Recovery. Try them in that order.

HP and Compaq PCs - Using Microsoft's System Restore Feature

HP Pavilion Desktop PCs - Performing a System Recovery in Windows 98 and Me

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#5 mrgreene

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Posted 25 September 2005 - 11:14 PM

I did a complete recovery. I backed up what was important
to me on Floopy Disks and erased all the rest.

Everything seems much better except the error message
persisting in:

Smartdownload.exe is not downloading....I'll just have to
figure that out in time....I dont know where to begin with
that one.

But the other error messages are gone so I'm Happy for now.
Thanks for the help.

I do appreciate it.

#6 Leurgy

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Posted 26 September 2005 - 06:00 AM

Smartdownload is the download manager in the Netscape browser. Try reinstalling Netscape. But that shouldn't really be an issue after a complete recovery unless Netscape or some other program is trying to update. You can disable Smartdownload either in Netscape or through msconfig I think.

You need to get all the Windows Critical Updates after doing a Recovery such as you have done as the OS is only as current as the date it was loaded in the computer, unless those updates were added to the hidden recovery partition.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool





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