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Antispyware Soft / redirected from google searc


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#1 jdstarek

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Posted 25 April 2010 - 09:10 PM

I got an "Antivirus software alert" stating that I had several infected files, trojans, malware, etc. I thought the alert was a Microsoft alert (looks the same) and clicked on the link.

I was then directed to a website offering free download of Antispyware Soft (it looked very convincing) I researched it and discovered that it was actually a virus (malware).

I looked around and found out how to remove it (i thought)

several forums had suggested taht I:

restart cpu, go to Boot Menu, select my harddrive, then run in Safe Mode with Networking. Once the cpu started up, I ran Malwarebytes and found 1 infec ted file, i "fixed" it and then restarted in normal mode--this seemed to fix the whole problem...but.

I restarted my cpu about 4 hours later and when it powered up the virus (or whatever it is) was back stronger than ever.

This virus will NOT allow me to open, run, install, unintall or alter any files or software. Each time I try to access iTunes or Word or even run a program like HiJack This, it pops up a window stating that the "Application cannot be executed. The file is infected. Do you want to activate your antivirus software now?"

Also, Now I'm getting a lot of pop-ups and window opening for Porn sites, Viagra online and other nonsense.

I also have a seperate issue of being redirected every time I click on a link in a Google search.

For example: If I google San Fransisco Giants, get the results and then click on the offical Giants team site, I will be redirected to a ticket purchasing system, or and advertisement for cell phone service in San Fran, etc.

I don't know if these two are related--but after some research I understand that this issue is called having your cpu "hijacked" so, not sure what to do.

I will post the DDS.txt as well as the Attach.txt and 2 Hijack This analysis files

I downloaded Advanced System care, Avast, Spybot, Malwarebytes and Spyware Doctor, but can't run the EXE files to install them (the virus keeps blocking me from running any install or software.

Thanks for your help, and please ask me anything that might help you to troubleshoot these problems

Attached Files


Edited by jdstarek, 25 April 2010 - 09:11 PM.


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#2 schrauber

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Posted 30 April 2010 - 11:18 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

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Posted 03 May 2010 - 10:52 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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